When i turn camera on to start lOading pixs in to my laptop via the "wizard", it doesnt follow thru, the camera states communication error.. how do i fix that? i dont even see teh camera icon on my laptop
the camera displays "Communication Error," when trying to download
images the main cause for this error is that there are more than 1000
images stored on the memory card. It is recommended if there are more
than 1000 images on the memory card, that you use a card reader to
acquire the images, or to delete images off of the memory so that there
are less than 1000 images to download from the memory card.
this is not the case, there are not 1000 or more images on the memory
card, try reconnecting the camera to abnother port on the computer, try
another cable or another computer. This error can also display when
connecting to a direct print printer. Please check with the printer
manufacturer for more information on this error.
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That will happen. If you open the camera from My Computer, or Computer in Windows Vista, it completely empties the memory. You need to use the Pix Micro Downloader to transfer the pictures from the camera to the computer. There should be a shortcut on your desktop for the Downloader. If there isn't you can go to the following address to get the installer package for it.
Have you checked the HP hep site?
Here is their suggestion
This document explains how to transfer images from the camera to a computer running Windows XP operating system by using a universal serial bus (USB) cable.
Transferring the images
Follow the steps below to transfer images from the camera to a Windows XP computer.
Step one: Connect the camera to the computer
Turn off the camera.
The camera came with a special USB cable for connecting the camera to a computer. Connect the large end of that USB cable to the computer.
Figure 1: Connect the USB cable
Open the rubber door on the side of the camera and connect the small end of the USB cable to the USB connector on the camera.
Step two: Transfer the images
Choose one of the following methods to transfer the image files:
Method one: Transfer images with the HP Photosmart software
If images on the camera are selected for printing or selected for HP Instant Share destinations, make sure the computer is connected to a printer and the Internet.
Turn on the camera. The HP Import Photos software starts on your computer. If you have set the software to automatically transfer the images in the camera, the images automatically transfer to the computer.
Otherwise, in the Transfer images from Camera/Card screen, click Start Transfer . The images are transferred to the computer, and then if there are any still images that were previously selected for HP Instant Share destinations, those actions are started.
When the Image Action Summary screen appears on the computer, you can disconnect the camera from the computer.
Method two: Transfer images without the HP Photosmart software
If you do not, or cannot, install HP Photosmart Software on your computer, you can still transfer images from the camera to the computer using the Picture Transfer Protocol (PTP) in Windows XP.
Follow the steps below to transfer images.
Turn on the camera.
Windows will automatically launch a program to transfer the images.
When the images have finished transferring, disconnect the camera from the computer.
If you encounter problems, check that the camera USB Configuration in the Setup Menu is set to Digital Camera .
While in Live View , press the Live View/Playback button, and then press the Menu/OK button.
Scroll to the Setup Menu using the left/right arrow buttons.
Use the up/down arrow buttons to scroll through the Setup Menu to highlight the USB option.
Use the left/right arrow buttons to change the setting to Digital Camera and then press the Menu/OK button.
To exit from the Setup Menu , press the Live View/Playback button.
Hmm, there isn't a little viewing screen?
Anyway, you can download the images to your computer and view them there. Either hook the camera up to your computer via the cable that came with it.
Or, you'll need a card reader & take the card out and hook up the reader to the 'puter and insert card.
If you're using Xp a image downloading wizard thingy will pop-up and walk you thru the process.
If not, after hooking camera or card up to 'puter, click on "my computer" find your device and click on it to open & view photos there.
And transfer images to your computer too.
The popup would be the windows wizard wanting to assist with downloading image files. There's 2 popups one is the wizard and you'll click on transfer images & it walks you step by step to download the images.
The other one is just a one click option & you can copy the images files to your computer.
But since those options don't seem to work for you - one solution would be to click on "my computer" and you'll either find your camera or memory card listed along side your computers C drive.
If you're downloading images from the camera - it needs to be hooked up via the cable + the camera probably needs to be turned on. Some cameras also have a setting or button to turn in order to download the images.