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Dell inspiron 1525

I just purchased this laptop last night, it has a wireless card built into the laptop and it also has the option for an ethernet port on the other side. i dont have wireless internet so i figured since it has the ethernet port i could just plug in my ethernet cable from my modem to my laptop and it would work..but it didnt i currently have armstrong zoom 500 and i use that for my desktop at home so i know it works. since i bought this laptop i took out the ethernet cable from my desktop and plugged it intomy laptop but the laptop doesnt recognize it. i called my internet service provider and he reset the modem for me and it still doesnt work..please help. thank you Dell Inspiron 1525 Notebook
connection says limited connectivity. was working fine and now this. Had technician with internet service provider come out and he could connect with his laptop, with no problem. Told me Windows Vista had problems with wireless. Contacted Dell and they want to charge me to fix it over the phone, something about doing something to the router. Help.

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  • kairw2 Nov 23, 2008

    The first part of the problem is not mine. I don't know how my message got attached to another. My problem is at the bottom after the first thank you.

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To get it to connect wirelessly all of the things in bold must be true.

1. The wireless card driver must be installed and enabled.

  • Go to start>right click Computer>click Properties>click Device manager. Click the plus next to Network Adapters and you must see your wireless card listed under it. If you see the wireless card listed with just a green icon beside it, proceed to no. 2.
  • If it's listed with a red X, right click it and click enable.
  • If it has an exclamation or question mark, click this, choose your wireless card, download and run it, go through the installation. Restart the computer when done or when you're prompted.
  • If the wireless card is not listed under 'Network adapters' check is you see 'network controller' under 'OTher Devices' which is another category in the list. If you see it, click this, choose the model of the wireless card and install the driver.
  • If you arent sure of the model, click this and enter your service tag (on the bottom of the laptop), look for an entry with 'CRD, WRLES' in the part description and you'll find the model number along that line.

2. The wifi light indicator on the right edge of the laptop (near the front) must be solid blue.

  • If the light is not blue and you have made sure Item no. 1 is true, check the slide switch just right beside the light. It must be set to the middle or On position.
  • If the light wont turn on, although the the driver is enabled and the switch is set to On, the card could be defective.

Once the light is on, the computer must be wireless-ready. You can try to call your ISP once more so they can walk you through connecting it again. (It's easier for them since they know your router and network details.)

Pls post back if you still have questions. Pls dont forget to accept the best solution. Thanks!

Posted on Nov 23, 2008

  • Rachelle Aviles
    Rachelle Aviles Nov 23, 2008

    Getting 'Limited connectivity' could also mean you are connected to the wireless network but the wireless key/password entered is not correct. Try to reenter it. Depends on the utility you use to configure your wireless connection.



    How to reenter the wireless network profile. Go to Control Panel. Network Center. Click 'Manage wireless networks'. Click on the name of your wireless network and click remove on top. then add it again. Click add and enter the items needed. You may want to contact your ISP if you aren't sure of your network name/ID and wireless network key/password.



    I've seen this issue being fixed many times by reentering the network profile. You can also ask your ISP to do it for you. If reentering your current network key in a new wireless network profile doesnt work, ask your ISP to walk you through disabling the wireless key. If it connects after doing so, ask them to change the wireless key/password to a different set of numbers and reenter the profile again for the new password. It should work afterwards. Otherwise, you can leave the password disabled, if you live in a secure neighborhood. But still, it's better to be safe.



    I hope it works.

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I had the same problem (IP address already in use on the network - DHCP or static IPs made no difference - same error either way) with a SonicWall TZ 150 Wireless Standard router running Sonic OS Standard 3.1.3.0-6s firmware trying to connect a Toshiba laptop with Vista Home Basic. An IBM T-42 Laptop with Windows XP SP2 connected instantly as does every other PC in the house. I had seen a post recommending a firmware upgrade. We went to SonicWall's web site and after logging in to our existing support account (yes, you have to have your SonicWall registered to receive support!) we downloaded the firmware at version 3.1.5.0-2s and applied it. It took several minutes to upload the firmware to the router. Downloading and reading the release notes is key to getting the procedure to work. Make a backup of your current configuration first as recommended!

After rebooting the SonicWall router, everything came up and the Vista based laptop connected right away with no more errors.

If u believe that i have satisfactorily answer ur querry, u must select "Fixya" icon , so that i wld be paide for my services.

Take Care Bro.
Thnx.

Posted on Nov 23, 2008

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Hi and welcome to FixYa,

Let us try forcing the new laptop to connect. Pls follow below procedures:

  • reconnect the Armstrong Zoom 500 through LAN cable to your desktop;
  • verify that you can connect to the Internet;
  • right click on the networking icon in the system tray (the double monitor);
  • click on Support tab;
  • click on Details button;
  • write down the listed information;
  • boot the new Dell Inspiron 1525;
  • goto Start, Control Panel, Network Connections, right click on the icon below LAN or High-Speed Internet and click on Properties;
  • in the "This connection uses..." scroll down till "Internet Protocol TCP/IP" is shown;
  • highlight it and click on the Properties button mid right;
  • enter the numbers you have copied from your desktop in exactly the same position/tags;
  • OK, OK, reboot.
  • pls try again moving the LAN cable to the laptop.
Just a start, do postback how things turned up or should you need additional information. Good luck and Thank you for using FixYa.

Posted on Nov 23, 2008

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First did you try to use the complete modem (armstrong zoom 500) and see if then you are getting the internet.
if you are then either your Internal modem is not working. If it is a hardware proplem  i would suggest you to get  a replacement but there might be some problems witht the drivers. if you have the drivers for your laptop you could uninstall the drivers for the modem and reinstall them.
once you have done that you would have to once again  setup the connection (whatever you settings are  like the installation and then the username and password)
and see if it solves the problem

Posted on Nov 23, 2008

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Either the modem/ethernet driver is not installed or the connection is disabled.dou see two lights near the ethernet port?.use network settings and see the status of the connection..use enable this connection if its in disabled mode..u will need the IP address and other settings from the ISP if the router does not give IP address automatically..
as far as vista goes there is no problem as Mr ginko has said..
hope it helps!

Posted on Nov 23, 2008

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The best thing you can do is go into the device manager then select harware then go into the network adapter and you can remove the installed nic driver which might have got corrupted then you have to restart the computer, incase the device doesnt get recognised by the operating system then you have to install it from the dell drivers and utility cd which was provided to you with the computer you got, i have worked for dell for a couple of years you can get in touch with me for further instructions.
you need to provide me the service tag #

Posted on Nov 23, 2008

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Did you go into network connections? there you can hit the repair tab this should renew the IP address for you and at the same time recognize your lap top. also you should check that the proxy settings in your lap top match the settings in your desk top. keep me posted.......good luck

Posted on Sep 02, 2008

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If the laptop says limited connectivity, usually it is not getting the right IP from the modem, or the modem is not connecting to the Internet

Posted on Sep 02, 2008

  • 1 more comment 
  • Ginko
    Ginko Sep 02, 2008

    First unplug modem and laptop from power, and remove laptop battery for 10 minutes.See if you still have limited connectivity.

    If the laptop says limited connectivity, usually it is not getting the
    right IP from the modem, or the modem is not connecting to the Internet.

    The modem should have a led indicating internet connection, that must be lit.

    You must have done the modem setup entering your user and password details, plus some settings, I assume you did this at the phone with the tech support.
    If you did not do it you need to configure the modem.

    In this case unplug the modem, run the disk that came with the modem, or the downlowd you had from provider. Enter all details required.

    If it is none of the above, as laptop is new, with fresh Windows, the most likely is a faulty modem, get a replacement. A router is better, even if you have only one computer.

    Reinstall again modem software, after resetting modem, if it does not work modem may be faulty.
    If modem is ok check the ethernet cable, ensure is not sticking with power cables or power adapters. If you have another cable try a replacement.

    Also disable any firewall, like norton internet security, zone alarm etc. If it was the firewall you will need to configure it.




  • Ginko
    Ginko Sep 02, 2008

    The laptop is new, and this should not happen, but can also be the ethernet card in troubles. In this case go to control panel and get the installed devices list. Remove the ethernet card from system. Restart the system, on startup it will reinstall the card and reset all network settings.



  • Ginko
    Ginko Nov 23, 2008

    I gave you the solution, the laptop is new, and "Vista has problems on wireless" (as somebody told you) is rubbish, did you do what I told you?

    If you want to use wireless remember also that you will have to activate the wi fi card.

    Thanks.


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setting up the right option for wireless network connection at Dell 1525. Here's the following:
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