Question about Sony PlayStation Portable (PSP) Console

11 Answers

PSP Will not start

My son has a Sony PSP that will not start. When I side the power button, the green light comes on, but there is no sound (nothing from the inside of the machine) and there no video.

Any suggestions

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  • mido12345 Sep 03, 2008

    when i was playing a game it froze i kept waitin for the game to continue it didnt



    then i pressed home it said pease wait



    i kept waiting it still said please wait i even tried switch off but it doesnt switch off

  • Xlab Sep 14, 2008

    when I turn on my psp there is sound, no video ,and the screen is black

  • kevinlexcua Sep 18, 2008

    exactly the same

  • ninomarty Oct 10, 2008

    my psp wont start , it has power but no sound , nothing appears on the screen

  • Anonymous Oct 16, 2008


    I was updating my PSP to a 3.80v from a 3.60v. while I was updating it told me to not remove the disc or cancel update, and if I did remove or cancel I wouldn't be able to play the PSP system.

  • Manny102 Oct 21, 2008

    the green light is on but the screen will not turn on

  • RetroGnostic Nov 03, 2008

    my problem is simalar but mine was caused from it dropping form my pocket i bought a new one but i would like the old one to work for home brewing

  • strop30 Nov 14, 2008

    i dont know whats going on!!!my psp is gone for ever!!ill tell you wat hapened...

    one day, i woke up, ate breakfast, watched tv, then i got pretty bored so i just walked up to my psp. switched it on..it didnt come on! only the green light was there... this is how it looked like..
    ________________________________
    - - ______psp_______________________- ------
    | - | | - | | |
    | - | | - -- -- |
    | - | but the screen doesn't. | - | | |
    | - | the screen is off. | - |
    | |________________________________| - + ---- |
    -_______________________________________ - |
    |
    |
    (+ = light.) the light comes on.


  • Jack Mi Hoff Nov 15, 2008

    i was on the internet, then turned it off and later wanted to play with it and the green light turned on but the screen didnt

  • piester9 Nov 27, 2008

    when i turned on my psp the light turned on but the screen didn't

  • turtledude93 Nov 28, 2008

    When I side the power button, the green light comes on, but there is no sound (nothing from the inside of the machine) and there no video.

  • Anonymous Nov 30, 2008

    my psp wont start, lights on but none on screen. as in nothing.



  • Anonymous Dec 16, 2008

    Green light on but no sound or picture

  • yogu6600 Dec 24, 2008

    my psp is not getting started..whenever i use to start it limunates green light and nothing happens

  • DGELTABBLUE Dec 26, 2008

    I WAS CHECKING MY PSP IN A COMPUTER WHEN SUDENLY SOME WORDS CAME OUT IN THE PSP SCREAN THAT SAID THAT A PROBLEN HAS HAPPEND IN MANY DIFFERENT LANGUAGES AFTER THAT IT TURN OFF THEN WHEN I TURN IT ON AGAIN THE GREEN LIGHT TURNS ON BUT THE SCREAN DOESNT TURN ON AND AFTER THAT IT TURNS OFF

  • heidegrant Dec 29, 2008

    my son psp right light is green only and says "please wait" for the pass 2 hours i am unable to turn it off or restart

  • jerryallen20 Dec 29, 2008

    My son just got his PSP from his mother, the unit said is was downloading something from what he told me (he was not with me at the time). The green power light comes on, no video, no sound, nothing. Any ideas how to fix this issue?

  • JDPJANPITTS Jan 01, 2009

    my unit keeps reading no disc available-when there is A DISC INSERTED WHAT CAN I DO

  • dazzles Jan 03, 2009

    i turn on the power button and get the green light for a few seconds and a blank screen then the light goes off

  • Anonymous Jan 10, 2009

    my psp's screen or sound would not come on but the power is still on. The green light is working but nothing else.

  • Anonymous Feb 08, 2009

    psp does not want to start



  • Anonymous Feb 08, 2009

    The green light comes on but nothing is happenig

  • JamieGee Feb 11, 2009

    My PSP will not start

  • Anonymous Feb 18, 2009

    i try and turn on my psp and it gets green light but then there is no light again!! help me!

  • gunitsold4 Mar 01, 2009

    every time i try to turn on my psp, the green light will come on but the screen stays dark as if it was off, and the green light will shut off.

  • sign up Mar 01, 2009

    when I tearn on my psp the green light comes but nothing comes on.

  • Anonymous Mar 02, 2009

    will not start light stays orange screen blank no sound

  • sondrat866 Apr 10, 2009

    power light comes on but nothing comes up on screen

  • Anonymous Apr 19, 2009

    it  plays  music  of  the   game,but  doss  do  anything

  • DWAYNE78 Apr 19, 2009

    I TURN MY PSP ON AND ONLY THE GREEN LIGHT COMES ON AND NOT THE SCREEN

  • anneklien200 Apr 27, 2009

    my psp has no backlight but the screen shows image but no light

×

11 Answers

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  • 13 Answers

Hi,

What hapenned to all your PSP's is that they 'bricked'. When your PSP is installing an update and you interrupt the process, the data where the PSP's operating system (=firmware) is stored got corrupted (=broken). In very rare cases this can happen when you play a game and something goes wrong due that game. When your PSP is bricked the green lamp is on but the screen stays black.

Now straight to the point..The solutions:

1.If your PSP 'bricked' because you interrupted a system update (Powered off while updating, canceling update..), then you can only help it by re-installing the firmware correctly. NOTE: This is unsupported by Sony and is something you do on your own risk, for a usual PSP user it is a complicated process and i suggest you should let someone with experience do it. If you still want to attempt it, for example here's a tutorial for making a 'pandora battery' : http://www.youtube.com/watch?v=ZKFnuCfTPZo
To find more information about this subject you could seach on google for tags like 'psp pandora mod custom firmware jigkick'

2. If your PSP suddenly doesn't start up after or while you played a game, then you have a chance that you can recover your PSP without too much hassle. Simply let your battery run empty. After it's empty, remove the battery and let your PSP 'rest' a day without battery. After that, reinsert the battery, first fully charge it, and THEN start your PSP up (after your battery is fully recharged). If you have luck you might have your PSP working again.

3. Contact Sony and explain the situation. Explain that you did nothing wrong. If your PSP is still under warranty they should help you..

Good luck and if i helped you please leave feedback! Thanks

Posted on Nov 15, 2008

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Use pandoras battery

Posted on Sep 13, 2008

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Most likely your PSP is "BRICKED", which basically means in non-gamer terms... locked up, frozen, corrupt files, etc.( A brick, paperweight. I have included a link that should help you in fixing the problem. This is a very common problem with PSP's (thanks SONY) The LED Pandora battery can be switched between a normal battery and pandora battery. The following kit has the pandora battery and memory stick (called Magic Memory Stick) with restore software included on the memory card. $13.99 changeCurrency("13.99", "AIYGsw78", 0); (there are ways to make your own, but this includes destroying a psp battery, and finding the correct software to put on a memory stick...take my advice, spend the money...saves alot of headaches.) PSP Will not start - t_elabxzuayfmb7s2.jpg Pandora Battery for PSP fat & PSP + 1GB Magic Stick White Switchable PSP Pandora Battery for PSP fat & PSP slim 1GB Magic Stick Kit 5.00 M336 Feature. Unbrick / Downgrade / Fix your PSP in minutes .

Posted on May 10, 2009

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Check the Display Button
Check the Display button on the front of the PSP system. Pressing the Display button (located to the right of the PSP logo on the bottom front) will cycle through the brightness settings of the LCD screen
Confirm the backlight is ON
Make sure the LCD screen's backlight is not turned off. If it is, press any button to turn ON the backlight

  • Check for moisture
    Do not let the PSP system or any PSP® accessories come in contact with liquid. Also check for moisture condensation in the PSP system. If moisture condensation occurs, remove the disc from the PSP and do not use the PSP until the condensation has evaporated, which can take an hour or two. In general, if any part of the PSP gets wet, discontinue use until it is completely dry.

    Confirm the system is not in HOLD mode
    Make sure the PSP system is not in Hold Mode (in the down position). Slide the Power/Hold switch up to clear Hold Mode. Or try sliding the Power/Hold switch up and holding it there until the power indicator light turns off and the PSP system is completely turned off. Then try turning the PSP on again.
  • Confirm the battery pack is correctly inserted
    Make sure the battery pack is in its proper position (see inserting the battery pack for details).

  • Try the battery pack only
    Unplug the AC adaptor from the PSP system. Make sure a charged PSP battery pack is inserted inside the PSP system. Turn on the unit. If you get power, then the problem may be with the AC adaptor and power cord.

  • Try the battery pack in a different PSP system
    If possible, try your PSP battery pack in a different PSP system. If your battery works on a different PSP system, it may indicate an issue with your PSP system.

  • Try a different PSP battery pack
    If possible, try a different battery in your PSP system. If a different battery pack does work on your PSP system, it may indicate an issue with the original battery pack.

  • Try the AC adaptor and the PSP battery pack
    Insert the battery pack and plug in the AC adaptor. If you still do not get any power, your PSP system may need to be sent in for service (see PSP Service for details).

  • Try the AC adaptor / power cord only
    Turn off the PSP system, unplug the AC adaptor, and remove the battery. Now plug in the AC adaptor to the PSP system with the battery removed. Confirm the AC adaptor and power cord are firmly connected to each other. Now make sure they are also firmly connected to the PSP system and the electrical outlet.
    If the PSP system powers on, the battery may need to be replaced.

  • Check AC adaptor and power cord for damage
    Visually inspect the AC adaptor and the power cord for damage. Do not use if frayed, cut, or damaged in any way.

  • Check the electrical outlet
    Confirm the electrical outlet that you are using is active (receiving power). Try using a different electrical outlet.

  • Try a different AC adaptor and power cord
    If possible, try a different AC adaptor and power cord. If a different AC adaptor and power cord does not work, the PSP system may need to be sent in for service (see PSP Service for details).

  • Confirm no unauthorized system software or downloads were used
    Confirm that you have not used any unauthorized system software updates or downloads on the PSP system. Use of such unauthorized firmware updates voids the warranty and can damage the PSP system.

  • WLAN turned off
    Make sure the wireless (WLAN) network function is not in use while charging. The battery pack cannot be recharged when the WLAN function is being used.

  • Power surge
    If you experienced a power surge, shortage, or a lightning storm in your geographical area recently, this may have affected the PSP system's power supply. Please contact Consumer Services below for information.
  • If you have tried the troubleshooting information above, but continue to experience problems, you may need to contact the Consumer Services department at 1-800-345-SONY.

  • Hope this helps!!
  • :)

  • Posted on Sep 04, 2008

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    Buy a new one

    Posted on Oct 10, 2008

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    My psp has a serious problem it started when i just downgrade it all was well so when i connected it to the computer all of a sudden it show a red screen of death then i turn it off so when i wanted to to on it back only the green light show for some second and off

    Posted on May 04, 2009

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    Yeah,you can go to gamestop and tell them the lcd isnt working,i had the same problem.all it was is the screen has a bug,a bug is usually from downloading dirty pictures and adult videos,i dont really think your son does not.so it could be the company u baught it from 2.

    Posted on May 03, 2009

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    This has happened after a software update i presume. What people now call a bricked up PSP
    if it a psp 2000 with firmware 4.01 or later then you'll have to send it back to Sony (Very Costly).
    if its a psp 2000 with lower firmware (also any psp before that) then it can be restored using what people call a Pandora Battery - you can buy these on certain auction websites - i myself bought a Datel Tool battery + a 512mb pro duo memorystick of amazon (this is also needed to load onto the files you need to unbrick your PSP) - you will then have to search the internert (very easy) for the files to create onto the mem stick (and read the tutorials that come with it)
    Once you've set everything up then you will be able to unbrick your PSP.
    Hope this helps

    Posted on Mar 01, 2009

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    A pandora batory will work you can unbrick your psp i have to do this to my friends when he give it to me and then i can change nmy firmware to cutom lol its suppose to help idk i have one yet i mean pandora battery i have 2 psp's my lil brother has my other one while he is in slc utah

    Posted on Feb 13, 2009

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    Hi your son psp is bricked you need reinstall the firmware of the psp so that it will run again normally all you need is a pandora battery and magicmemory stick to unbrick the psp. You can download the software you need to unbrick the in www.pspmod.com theres a lot of guide there to modefie or unbrick your psp.

    Posted on Nov 24, 2008

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    How i can return the psp

    Posted on Oct 15, 2008

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