My problem is the dvd tray wont open and i know that we need to use a pin in a pinhole to open it manually..but i want to know how can i overcome this problem totally..i mean, why the tray wont open and what we must do to ensure the tray open normally and not via manually..is there we must uninstall the dvd drive and repair something inside it?

Cdrom has a small pinhole that you can insert a paper clip pin to push open the tray mechanically.

switch off the computer, locate pinhole near the dvd tray, insert lengthy pin or nidle and push, the tray will pop out, move the tray in and out 3 - 4 times and switch on the pc. most of the cases this will work fine. best of luck.. and keep smiling

you can try opening it with paperclip if it's stuck. Straighten the clip and locate a small pinhole on the drive it and insert the clip in. You might need to push the paperclip in an out a few times to eject the drawer.

Power your unit off using the button. when it's off unplug the power source from the back of the XBOX and leave it out for 30 sec. Reconnect the power source and reboot your machine. Try the disc tray again. If it doesn't work try giving it a tap or a solid knock on the top of the case above the disc tray while it's trying to open. Don't drop the machine or try to pry the tray open. If it doesn't open when you tap it then try light pressure on the front of the tray while it's trying to open. (you can tell it's trying to open because the disc status on the screen will say opening...)

Now if the above did not work
Get a straightened paper clip.
Remove the faceplate carefully starting from the indention that you will see on the side
After removing the faceplate, look for a pinhole just below the disc tray.
*There are two pinholes just below the cover of the disc tray and one pinhole below the X and B of XBOX logo.
*You can try any of the three holes
*Pinholes are so small that the girth of the paper clip is the only object that can fit through the pinhole.

Now insert the paper clip into the pinhole then put a little pressure until the disc opens.

If it opens try to close it, if it closes try opening it again, if it wont open the second time then it need to be serviced
If it opens try to close it, if it wont close try nudging the disc to the right and then to the left, if nudging doesnt then it need service
If it wont open after trying all three pinholes - its needs service

It may be jammed or the drive gear stripped.

CALL XBOX CUSTOMER SUPPORT 1-800-FORMYXBOX




If that doesn't work . call Microsoft and they will instruct you on warranty work.

The problem is with ur DVD Writer Tray, Some of the reason ur dvd writer tray get jammed. For the temporary purpose you can use the manual eject pin hole Technique.

Sounds as if you may have a disk in there that's lodged between the tray and the inner mechnism. Use the release pinhole, and a small screwdriver or butter knife to pry open the tray, gently. You'll feel it releasing when you insert a straightened paperclip or other small object.

There should be a pinhole below the tray. Take a pin or paperclip and insert it in the pinhole to eject the tray.

There should be a little pinhole located under the door on the bottom of the tray. Push a paperclip in the hole to get the tray open. After the tray opens, close it and see if you can open it normally, if not it's broken and needs replacing.

you will see a small pinhole on the dvd tray, put a pin inside it, the tray would open,

hello poopig1, after further review, I meant to describe this: look for a pinhole in the area of the CD tray to insert a pin...similar to the same pinhole you see on a PC's cd player to eject the tray manually. If there is none, then try this: Open the cover and find the motor that, when turning, performs the tray ejection. Then, turn that motor by hand until the entire tray (or cartridge) is ejected. Then power up and observe the events.