Question about Disney DTD1363-CAR 13" TV/DVD

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Problem with Lightning McQueen Tv/dvd combo

The dvd player all of a sudden started playing dvds in black and white. We have had it only 9 months and it has been working fine until a few days ago. The tv plays in color. What do I need to do?

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  • gaglina Sep 14, 2008

    the dvd plays color whenever it wants, i'm tired of this, it was a christmas gift and I do not have the receipt. What we shold do? to make it goes on DVD color all the time?

  • di_sweetest_ Oct 31, 2008

    I have exactly the same problem altho we have had our tv for 11 months and as it was a gift we do not have the reciept

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I've got the same problem! did you ever find the fix ?

Posted on Oct 27, 2014

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Hi sir..
u told 9 monthly only. see whether it is in warrenty period.

Posted on Sep 02, 2008

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Walt Disney Home Entertainment Technical Support
1-800-723-4763, Monday's 9:30-7:30 and Tuesday through Friday 9:30-6:30 CST

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