Question about Kenmore 24032\24036 Top Load Washer

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Brass clips do not go in

Hi jsrock,

Your instruction was excellent. I was able to follow and replace the drive couple of my kenmore 90 series. Thanks very much. However, when I was trying to reassemble everything back, I got stuck at the the last part when I need to re-install the washer case to the back/console. The brass clips were too difficult for me to push it back to the hole. Do I need special tool? How should I solve this? Thanks

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  • 2 more comments 
  • sisennor Sep 05, 2008

    Hi jsrock,

    as you can from the attached pic, the clip needs to be bended significantly in order to fit into the existing slots. (The alignment of case & console back is good.) I don't think brute force is gonna make it. Or else, there must be some techniques / procedures for doing so. Please advice. Thanks and appreciate that.


  • sisennor Sep 11, 2008

    Hi jsrock

    I don't think reversing the clip to the opposite direction will solve it. for 2 reasons:
    1) the downward loops to be pushed down into the slots of the washer case are off even more.
    2) the "J" hook currently slided into the back console (as shown in the pic) will come off rather easily if it's pushed into the front slot of the washer. It just seems an unsecured way to attached the 2 pieces together when the tub is spinning.

    I'm out of town for a few more days hence can't upload a pic to show the 1) & 2) above to you. But this is what I found. I'll upload a new pic to show you when I'm back.

    in the mean time, do you have access to other kenmore unit to confirm the orientation? how does other repair technician solve this?

    Thanks for checking with me.


  • sisennor Sep 16, 2008

    Hi Jsrock,

    I took a pic with the brass clip inserted in the other direction as you instructed. As you may notice from the pic, the "J" hook now can fit right into the slot, pretty much, hanging freely. With no tension joining the back and the case together, the washer will definitely shake during the spinning.

    I put the case in as you suggested. i.e. making sure the front part of the case is under the front part of the frame, and land the rest of the case on the frame.

    any suggestion?

    thanks again


  • sisennor Sep 16, 2008

    Hi jsrock,

    everything is put together today, and starts humming and spinning.

    Thanks very much for your help and especially your hand-holding for an amateur. Js does rock!




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No special tools are needed. You simply insert one end of the brass clip in the slot on the back panel first, then push the looped end into the hole on top of the washer case. You push straight down and the clip snaps back into place. If you are having difficulty, you may not have the back panel aligned correctly with the washer case. The panel should be flush with the washer casing on BOTH sides in order for the clips to snap back into place.

Posted on Sep 03, 2008

  • 3 more comments 
  • Jeff Rockwell
    Jeff Rockwell Sep 05, 2008

    You have the clip backwards. It inserts the other way. Exchange ends and try again. The clip will go back in with no brute force or bending.

  • Jeff Rockwell
    Jeff Rockwell Sep 06, 2008

    Did you ever solve your problem? Did my explanation help you? Just following up because you never responded back after last post. Hope everything went well for you.

  • Jeff Rockwell
    Jeff Rockwell Sep 12, 2008

    I know how the clip goes back on, because I've worked on this model washer numerous times. I used to be a Sears tech. The clip you show in the above picture is definitely backwards. You have it right side up, however. The small flat "tail' (90 degree bend) at the end that you have facing the front of the washer is supposed to be insert into the slot in the back panel. Once, the tail is inserted in the slot, you push down on the "J" hook part and the clip will snap back into the two holes on top of the washer case. The only way this could be loose or misaligned is if you do not have the washer case inserted on the frame correctly. Remember: As you look down through the wash tub opening when you are placing the case back on the frame, the front lip of the washer case bottom goes UNDER the front frame support. Then, the case will lower (front-to-back) on the side supports. The side supports rest on TOP of the frame. There are small metal cleats on the frame side supports that insert into small slots on the washer case side panels. Then, you align the back panel on both sides. If you do not have the washer back together in this fashion, the clips will NOT align correctly. The back panel may be flush on both sides, but the washer case may not be aligned correctly for the clips to be inserted the way they are supposed to be. They only go back on one way. Please doublecheck your installation when you get home and let me know if you still need assistance.

    PS I do not know of any Kenmore (Sears) dealerships as I do not know where you are. This is an easy repair that you can do on your own.

  • Jeff Rockwell
    Jeff Rockwell Sep 16, 2008 will hang loose until you snap it back into place. Now that you have it inserted correctly, push straight down on the "J" loop until the clip snaps back into the forwardmost square slot. I've done this MANY times. You're almost there.

  • Jeff Rockwell
    Jeff Rockwell Sep 16, 2008

    Whew! Glad you're up and running now. Took us a while, but you got there. Now you're a self-made expert. Congrats.



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