Each time I put the machine on is starts to turn but not how it normally does and the red light turns on. Can the grinder be blocked If you start the machine, is the part of the grinder who sits by the beans (where they fall into the mill)also turning?
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Re: saeco vienna Deluxe grinder doesn't work properly
Try to open the steam knob and make a cup of water.
Make sure everything is in place.
One more thing you can try is:
open the door, take out the brewing unit, driptray and dregsbox.
Look in the machine and you will see three hole, one in the lower left corner, one in the middle above the driving shaft and one in the right upper corner.
Turn on the machine and put a screwdriver in each hole and see if the lights go off.
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Hi, you should check first the safety contacts (door open detection, brew group inserted detection) that will prevent your machine doing its initialization properly.
If all contacts are OK (check with a multimeter), it might be the electronics board has a failure. If the lights goes on, the power supply seems ok. Try ti figure-out which section is faulty.
Do you have any alarm light on ?
I'm not sure what model you have, but I have a Vienna Deluxe and I recall getting the machine to reset by opening and closing the front door. Of course you should make sure the drip tray, grounds receptacle, and water reservoir are properly seated. If that fails you might just try restarting the machine with the off switch or by unplugging the unit. Hope that works for you.
Hi More than likely your grind is to fine and you are using oily beans (shiney). There is a small knob in the bean hopper. turn it down to the minus side. Turn the big knob to the # 18. If that doesn't work you are going to have to take the grinder apart and clean it.
Hi 3 things 1. Grind is too fine. Move to a very coarse grind, say 16. 2. Move the small knob to the - side and try again. 3. If that didn't work your going to have to clean you grinder. Need instructions? email me.
Hi To start off with, you should not change the big knob unless the grinder is operating at the time. Set the small knob to the middle position. You can move this any time. Move towards the + mark to strengthen the coffee, but never all the way to the full +. Set the big knob to the #8 to start off with. Move it 1 # smaller to make the coffee stronger but be careful not to get it to fine as you will clog the grinder and you will have to take it apart to clean. If you ever get an out of beans light, but there are beans in the hopper, open the knob to #16 for 1 cycle, then turn it back down to a # 1 larger than you had before and leave it unless you get the message again. Shiny beans call for a coarser grind than a dull bean because of the oils in the coffee bean. Oils will cause the grinds to stick together and cause clogs faster than beans that have less oil.
I would repair it, it sounds like the grinder needs to be adjusted (burrs may be dull), and the leak on the bottom may be coming from the small drain hole on the back of the brew chamber. If you remo;ve the chamber you will see the white water valve that the chamber connect to, if you look below the white valve the small chamber in there will be filled with water, below that there is a small discharge use a stit stick or paper clip to clear hole.
Follow these instructions to put grinder back together...
Items needed to clean grinder
1- #2 Phillips head screw driver
1 Cleaning brush
Remove all beans from the bean hopper, vacuum out any
beans that cannot be scooped out by hand.
Remove the front and back screws and pull off bean hopper
container from the machine. (Note: The rear screw is longer
than the front screw.)
Note: Doser adjustment knob is available only on Vienna
Digital and Vienna Deluxe Rapid Steam.
Place screws in a safe place so that they will not be lost.
Cleaning the Grinder Viennas
Before beginning to clean the grinder please be sure to turn the machine off and unplug it from the wall
socket. Grinder Tip: Using an oily bean will cause the coffee to build up quickly and clog the grinder.
Saeco recommends using a medium to dark colored bean that is not oily.
After cleaning the grinder and then brewing a cup of coffee it may take 2-3 grinding cycles for the machine
to dispense coffee.
Remove the black rubber gasket, then vacuum additional beans or grinds from the grinder area (Fig. 1).
Rotate the outer ring of the grinder counter-clockwise until the red line is at the 12 o'clock position (as
viewed from the front of the machine) or until the red line on the outer ring is 180º from the opposite red
line on inner burr ring (Fig. 2).
Lift the inner burr ring out of the assembly (Fig. 3).
Figure 1 Figure 2 Figure 3
Vacuum out any residual grinds from inside the grinder and clean the grinder burrs using the cleaning
brush (Fig. 5). Clean out the grinder coffee chute using the end of the cleaning brush (Fig. 5).
Remove the drip tray, open the service door, remove the dregdrawer and brew group. Gently pull
down the coffee doser door and brush out any ground coffee that may be inside the chute (Fig. 6).
Be sure that the red line on the outer ring is still in the 12 o'clock position. Place the inner burr ring back
into the grinder making sure the red line on the inner burr is at the 6 o'clock position or 180º opposite from
the red line on the outer ring (Fig. 2). Once the inner burr ring is in place, rotate the outer ring clockwise
until it will not turn any further. At this time the two red lines should be aligned. The grinder is now at the
"0" position. Replace black round rubber gasket (Fig. 7).
Take the bean hopper container and rotate the grinder adjustment wheel to zero (0) (Fig. 8) and the doser
adjustment knob to the minus symbol (-) (Fig. 9). Slide the doser adjustment gear toward the left of the
machine until it stops. (Note: The Vienna Black does not have a doser adjustment knob. Only the Vienna
Digital & Vienna Deluxe Rapid Steam have a doser adjustment wheel.)
Reinstall the bean hopper container being sure to use the LONG screw in the back, then replace the finger
guard using the short screw in the front of the container. Once the bean hopper container has been
reinstalled, rotate each knob through the full range of motion. The grinder knob should rotate from (0) to
(18) and back, and the doser knob from the minus symbol (-) to plus symbol (+) and back.
Place the grinder adjustment knob at the eight (8) position and place the doser knob at the halfway
point between the plus symbol (+) and the minus symbol (-) symbol, or to your preferred settings.
For questions or concerns please contact Saeco Customer Service
at 800.933.7876 or email at firstname.lastname@example.org.
Figure 4 Figure 5 Figure 6
Figure 7 Figure 8 Figure 9