Question about HP iPAQ HX4700 Pocket PC

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Cannot send mail

Hello, I have a HX 4700. Everything is working fine except that i can receive e mail and not send. I have a message saying the t the outgoing mail serveur cannot send mail ... or thereceiver adress is not valid. I checked all the parameters and it is ok. Any ideas ?? thanks

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When you set up your account, On page 4/4 , click on Options...then on page 2/3 check the box to 'Authenticate outgoing mail'

Posted on Sep 14, 2005


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Can recieve but cant send

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Are you able to receive emails but not send? - > ... > Email > Email Troubleshooting
If you aren't able to send email, this usually means one thing: your internet provider is blocking you from using anyone's outgoing mail servers but their own. ... so that theycan monitor outgoing email on their network in order to prevent spam.

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Jan 20, 2016 | Le Pan II 9.7" Tablet PC

2 Answers

When i send an email, people receive from a different email

Not so weird.
Imagine you are using Microsoft Outlook on one computer. To use Outlook to send and receive e-mail you must give it an E-mail address. Image that you and your wife use a single user account on the computer. For the computer there is only one user. Then you configure Outlook by creating an account (you must supply your e-mail address.) Someday or other your wife wants to use Outlook to receive and send E-mail. She must add a second account to Outlook.
I have no idea what you do not to read each other's email but when you want to send an E-mail Outlook has too use one of the two accounts (the outgoing mail server of one of the two addresses) to send the E-mail. Apparently your wife's account is the default one and all outgoing messages go through it. Before you press the send button, open the account list and select the one to use for sending.

On the following screen capture see the arrowhead. Open that menu. You will see all the accounts managed by Outlook listed there. One of them is marked as the default one.
You may not be using Outlook but that should not matter, Your E-mail client may behave similarly.


Mar 14, 2012 | Computers & Internet

1 Answer

I can recieve email but I cant send any email out

If you can successfully receive e?mail messages, but can't send messages, then Windows Mail is having problems connecting to the outgoing e?mail server that's used to send messages. These are likely possibilities:
  • If you've never been able to send e?mail successfully using Windows Mail, your e?mail account is probably not set up properly. First, follow the steps to verify your e?mail account information in the "I can't receive e?mail" section of this help topic. If you verify that your e?mail account information is entered properly, you might need to change your authentication settings so that when sending mail, you sign in using your e?mail user name and password. Check with your e?mail provider to see if it requires authentication for sending e?mail.
    To use authentication when sending e?mail
    1. Open Windows Mail by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33.png, clicking All Programs, and then clicking Windows Mail.
    2. Click the Tools menu, and then click Accounts.
    3. Under Mail, click your e?mail account, and then click Properties.
    4. Click the Servers tab, and then, under Outgoing Mail Server, select the My server requires authentication check box.
    5. If the account information that you use to send e?mail is not the same information that you use to receive messages, click Settings, click Log on using, and then enter the user name and password that you use to send e?mail.
  • Many Internet service providers (ISPs) require you to be directly connected to their network to use their outgoing e?mail servers. If you're using a mobile PC and connect to the Internet using a different ISP (such as when using a wireless connection in a hotel), you might be able to receive, but not send, e?mail. Some ISPs will allow you to send e?mail when connected to a different provider if you use authentication when sending. Follow the previous steps to use authentication when sending e?mail. If your ISP doesn't allow this, you'll need to find out the name of the outgoing mail server for the ISP you're currently using, and then change the settings in Windows Mail to use it.
    To change the outgoing mail server settings
    1. Open Windows Mail by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33.png, clicking All Programs, and then clicking Windows Mail.
    2. Click the Tools menu, and then click Accounts.
    3. Under Mail, click your e?mail account, and then click Properties.
    4. Click the Servers tab, and then enter the new mail server in the Outgoing Mail (SMTP) box.
    5. If the new outgoing mail server requires authentication, under Outgoing Mail Server, select the My server requires authentication check box.
    6. Click Settings, click Log on using, and then enter the user name and password for the outgoing mail server.

Mar 27, 2010 | Yahoo Mail

2 Answers

The mail function works fine on my home wireless network, but won't work on the office wireless network. I've occasionally found this problem with some hotel wireless systems. Other internet functions...

the mail is needing two servers to work:
- pop server to get your mail, you can acces to it everywhere
- smtp server to send mail, you can only use it from your home wifi.

To send mail from evrywhere, you had to go on your provider website

Dec 29, 2009 | Apple MacBook 13"White /2.0Ghz Intel Core2...

1 Answer

Sending mail with Vista Windows Mail

Window Vista also have Outlook Express.. please enter the full info for your email account..

On the E-mail Settings page, enter your email account information as follows:

Your Name
Enter your first and last name.
E-mail Address
Enter your email address.
Account Type
Select POP3.
Incoming mail server
Type for your incoming mail server.
Outgoing mail server (SMTP)
Type for your outgoing mail server.
User Name
Enter your email address again.
Enter the password you created for your email account.

After this please check for "Test Account setting"

If everything is working fine, then remove the previous account

And let us know the error message if come up any.

I hope it will resolve the problem and you will be able to use the Outlook.

May 01, 2009 | Microsoft Computers & Internet

1 Answer

My computer refuses to change a message in Outbox to Send, leaving me with a queue ofunsent messages. I can receive incoming clls, but not send any out returner@ntl

Make sure your SMTP (outgoing) server is set properly.
Are you on your own connection - or using a retail WiFi one?

Normally most WiFi servers reject outgoing mail.
You can GET mail - just not send any.
SMTP is blocked.
Pop3 (incoming) is allowed.

To check that the SMTP is set properly -

Open O/E, and navigate to the following screen....

Tools > Accounts > (Highlight the eMail account you are trying to send from).

Then click Properties

Click SERVERS tab.

It should say...
Outgoing Mail (SMTP): __________________________

In the blank it should say something like:
(check with your service provider for the correct SMTP setting)

Thanks for using FixYa - if you need further clarification on your question - please use the "continue with this user" option so we are connected in the future.

Thank You!! :D

Apr 21, 2009 | Computers & Internet

1 Answer

Can not recieve email using Outlook

Check out your incoming / outgoing server details and test settings once from Outlook->Account settings. Also check for dns settings if you are using any vpn connection. Let me know if this works.

Mar 12, 2009 | Microsoft Office Outlook 2003 for PC

1 Answer

Sending e-mail

I have the same problem after upgraded to M6. Try the outgoing mail setup, most probably that is the problem but it didn;'t work for me.

Dec 15, 2007 | Samsung Blackjack SGH-I607 Smartphone

1 Answer

Not able to send/reply to text messages - receives ok

check your settings do to this error.The sending out messaging is probably set on off.

Nov 16, 2006 | Nokia 6310i

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