Question about Creative Labs Zen Touch MP3 Player

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Creative labs zen touch frozen

My zen touch wont do anything wont even turn off

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  • LorrainedT Sep 12, 2008

    Randomly my Creative Zen would just freeze and I can't do anything with it. I had to reset is about 10 times, but it still didn't work. I had to plug it into my PC and after fiddling around there, it worked. But now it's frozen again.

  • Zirak62 Sep 12, 2008

    I just had the same problem. Plugged it into PC and reset it. Seems to be fine. If it happens again I will return it.

  • Darcy12 Sep 14, 2008

    I have fully charged my Zen and it won't turn on. I've hit reset. It will not turn on.

  • LorrainedT May 11, 2010

    This weekend I went camping......no electricity. Would be nice if I could listen to my zen, but it froze again. I reset it several times, but OBVIOUSLY did not have my PC with me. What to do. This is so frustrating.



    Does anyone know where I can take it to in South Africa? It was bought in the UK.

  • LorrainedT May 11, 2010

    This weekend I went camping......no electricity. Would be nice if I could listen to my zen, but it froze again. I reset it several times, but OBVIOUSLY did not have my PC with me. What to do. This is so frustrating.



    Does anyone know where I can take it to in South Africa? It was bought in the UK.

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Same Same problem as LorraineT. Mine is going back, get my money back. Fooled with this all weekend. Frustrated and defeated.

Posted on Sep 15, 2008

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Plug your ZEN into your PC USB port and insert a pin into the tiny reset hole at the bottom. That should unfreeze it. Does anyone know what caused this?

Posted on Sep 12, 2008

When this happens to my zen player, I take out the battery and then put it back on. Then I make sure to charge it fully. Good luck.

Posted on Sep 03, 2008

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