Is it possible to override the expiry date on the ink cartridges for a Z6100 in order to use cartridges purchased with the plotter at the time of original purchase, and have simply not been used?

Are you getting error related to incompatible ink or Ink cartridge defective and this is Genuine cartridge purchased, then check for the Expiry date on the cartridge and call HP support to get assistance.

If the cartridge is defective and if the cartridge is still in warranty, You can probably expect to get a replacement cartridge without charges.

1-800-474-6836

Regards,
Sean

To override expired ink cartridges, use the HP Solution Center application.
https://support.hp.com/us-en

Because HP Solution Center uses Adobe Flash, you will need to change the date of your computer to before January 12, 2021 (since Adobe Flash is no longer supported).

Using Windows 10, go to Settings >> Date & time then turn Off "Set time automatically" and click on "Change" to Set the date manually and select 2020 and click on "Change". This will need to be repeated each time the printer reboots.

In HP Solution Center, choose "Status" to view the "Cartridge(s) Expired warning and click on "OK" to Dismiss this message.

Hi,

Every cartridge will have its own ID and Expiry date, please check the Cartridge expiry date, if its really expired then printer will reject it even-though the cartridge is full.

We cannot bypass cartridge errors for single cartridge in INK-JET printer, because they work in TIJ technology (Thermal Ink Jet) which needs all cartridges to be functional unlike Laser-jet printers.

Regards
Riztech

Hi,

Ink cartridge always has an expiry date like medicines as you had told that its an year old & you never used the cartridge so their could be a possibility that this might be gone expired. So please check the expiry mention cartridge.

Some HP cartridges actually have expiry dates on and they will not let you use them past this date. There is no way around this I'm afraid and you will have to purchase a new one. The use by dates are usually well in the future but sometimes if they are old stock or left for a while they can run out.

Sorry to be the bearer of bad news!

Try going into the Web interface by typing the ip address in internet explorer instead of an web address. Go to the setup tab and on the left is a date/time link. Go in there and change the date on the plotter to before the expiration date to see if that takes away the message. Hope this helps.

It is a hardware problem. pls checked it from printer service center.

Change your system date to backward and you can use it again

Some time it takes days before the printer will register it.