Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Hp 6110 all in one hp director not working.

Since downloading IE 7 my HP Director won't work. I can't scan from it. I wouldn't be as upset if I could run it some other way, but so far only picture type scans can be done elsewhere. I need to be able to do PDF scans also.

What's the fix for this?

Jeff
jhutton@ninefrog.com

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  • cglees Oct 26, 2008

    same problem as above

  • cglees Oct 26, 2008

    hp director displays functions but nothing happens when the function is selected

  • ekatanjoe Nov 12, 2008

    I have hp officejet 6110 all-in-one. After an upgrade of Windows XP to internet exlorer 7, it couldn't scan any more.

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Try to do the following:

1. Double-click the HP Director icon to load the program into the memory. You will not see HP Director open at this step. Do not click anything else on the screen until Step 2 is completed.

2. Press the Alt key and the Space bar together, and then
select Minimize from the menu that displays in the upper left corner of the window. If necessary, click it again until HP Director minimizes.

The HP Director software now appears as an item on the Task Bar .

3. Click HP Director on the Task Bar . The software opens and displays normally.

4. Repeat Steps 1 through 3 every time the HP Director software is used.

or

  1. Go to the HP Software Download Page .
  2. In the Enter a product number text box, type the printer model, and then press Enter .
  3. Under Product search results , select the printer model.
  4. Select the operating system.
  5. Under Update , click Critical update to resolve an issue with HP Director after installing Internet Explorer 7 .
  6. Follow the instructions that display on the screen to install the update.
Cause:
In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software, does not exhibit this issue with Internet Explorer 7.

Posted on Sep 05, 2008

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