Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Hp 6110 all in one hp director not working.

Since downloading IE 7 my HP Director won't work. I can't scan from it. I wouldn't be as upset if I could run it some other way, but so far only picture type scans can be done elsewhere. I need to be able to do PDF scans also.

What's the fix for this?

Jeff
jhutton@ninefrog.com

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  • cglees Oct 26, 2008

    same problem as above

  • cglees Oct 26, 2008

    hp director displays functions but nothing happens when the function is selected

  • ekatanjoe Nov 12, 2008

    I have hp officejet 6110 all-in-one. After an upgrade of Windows XP to internet exlorer 7, it couldn't scan any more.

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Try to do the following:

1. Double-click the HP Director icon to load the program into the memory. You will not see HP Director open at this step. Do not click anything else on the screen until Step 2 is completed.

2. Press the Alt key and the Space bar together, and then
select Minimize from the menu that displays in the upper left corner of the window. If necessary, click it again until HP Director minimizes.

The HP Director software now appears as an item on the Task Bar .

3. Click HP Director on the Task Bar . The software opens and displays normally.

4. Repeat Steps 1 through 3 every time the HP Director software is used.

or

  1. Go to the HP Software Download Page .
  2. In the Enter a product number text box, type the printer model, and then press Enter .
  3. Under Product search results , select the printer model.
  4. Select the operating system.
  5. Under Update , click Critical update to resolve an issue with HP Director after installing Internet Explorer 7 .
  6. Follow the instructions that display on the screen to install the update.
Cause:
In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software, does not exhibit this issue with Internet Explorer 7.

Posted on Sep 05, 2008

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2 Answers

I have the hp director icon on my desk top and have used it in the past. It will not respond now when I want to scan.


do you use HP Director for HP Printer ? IF so, the HP Director may not work now as it is for long stopped by HP for Scanning use.

You can try this patch from HP Website for HP Director

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-46104-1&lc=en&dlc=en&cc=us&product=90764&sw_lang=&os=228

try the above patch and restart your pc and try HP Director.
OR else
You will have to download the latest drivers from HP website and install them

Jun 19, 2010 | Computers & Internet

1 Answer

I have hp officejet 6110 all- in- one and cannot scan page of text into my computer. Printer gives message "Scanning error. Cannot connect to computer."


If you have updated to Internet Explorer 7 or 8, the HP Director program won't work correctly without the update patch from HP Support. Go to HP Support, put in the model number of the device and search for drivers. Look for a special driver or patch for Internet Explorer and download and install. This will allow the HP director to run from the desktop. Once it is started you should restart your printer and make sure it is connected with a USB, or if it is connected directly to the router for your home network, you should uninstall the printer, then reinstall the printer and see if the computer sees it this time with the new driver on the hard drive. Once it installs, see if the HP Director can be started from the desktop and choose scan document, It will ask what you want to scan and where do you want to scan it to. Click document or picture...I have mine set up to scan text documents as PDF's and Pictures as JPGs. I then set it to "Save to file" when the scanning is done, whether it is one file or many, the director will then ask what folder you want to save the files to. That's all there is to it. Good Luck, ParrotHead PC Repair

Sep 08, 2009 | Computers & Internet

1 Answer

Re-installation of HP director


Hi,
It seems that you can not download the HD director however they have released another one to take it's place. The download is 244 MB. Here's a link, you can read the entire chat with HP support which also has the download link & instructions. If this is helpful plz rate this 'fixa', if you have more questions leave a comment & I'll be glad to help. Thank you kindly.

http://channel9.msdn.com/forums/Coffeehouse/242581-Will-WIE7-break-HP-Director/

Feb 14, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

WHERE COULD I DOWNLOAD THE HP DIRECTOR SOFTWARE


Hi...
- Actually there are two kinds of CD of the printer, one is the Basic driver CD, wherein you can do basic printing and scanning and the other one is the Full Feature drvier CD, wherein all hp printer software is in including the hp director... maybe you only have a basic driver... i'll give you this site to download the driver of the Full feature software.. this is free. you can also place your order here if you really want a CD... but this download software is equivalent with the content of the CD...

- http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=79477&lc=en&cc=us&dlc=en&lang=en&cc=us

- select your operating system becuase you did not specified your OS.
- then under driver options select the full feature software driver for your printer
- then next page.. do not select install now or download only because it takes time to perform the process just select file name then select run to start the download

Nov 13, 2008 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Scan function on HP6110 all-in-one printer won't work


See this link on HP's web site for a possible solution:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-46104-1&lc=en&cc=us&dlc=en&product=79477&os=228&lang=en


Jun 26, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

WHERE COULD I DOWNLOAD THE HP DIRECTOR SOFTWARE


You can download the software/driver for your 6210 OfficeJet from HERE. Just choose the correct OS and download. BTW, the Director Software comes bundled along with the drivers.

Also, if you have IE7, that could be a problem. Try uninstalling IE 7 and run say IE 6 or use Firefox instead. HP Director Software is not compatible with IE7. However, HP has a patch available I think. You can download it HERE.

Should you still have difficulty opening Director Software, here's another solution I found on the web. I quote:
"After double-clicking on the HP Director icon, nothing appears to happen... the program is starting normally, but it’s hiding.
Wait a few seconds, then hold down the ALT key and press the space bar. A small dialogue box will appear.
Click on Minimize (you may have to click twice)
Voila! the HP Director task will appear in the task bar at the bottom of the screen - click it, and the program will appear and work normally."

If your printer is not 6210, please post back the correct model, and I will provide you the required link(s).

Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.
If your issue is not resolved, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best I can. I am here at your service.

Thank you for using FIXYA!

Cheers!
IrishDruid

May 08, 2008 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

HP 9110 all in one's scanner will not work


I have a 9110 and a laptop running Windows XP and Internet Explorer 7. Prior to upgrading the IE from 6 to 7, I was able to run the HP Director and fax, scan, whatever from the laptop. After upgrading to IE 7, HP Director quit working. I contacted both Microsoft and HP and they pointed fingers at each other and said yes, upgrading to IE 7 broke the HP Director. Both said fixes were being developed, but that was months ago and I have not heard of any fixes.
I did find a workaround that allowed me to scan documents to the PC (faxing worked fine manually). Assuming the 9110 all-on-one’s drivers are still on the PC, and that the PC is connected to the 9110, go to “start, settings, control panel” and once in control panel, select “scanners and cameras”. If the drivers are still there, you should see the HP 9110 under “device”. Highlight the HP 9110 and double click. A wizard should start and it will guide you through the scanning process. If the 9110 does not appear in the “scanners and camera” box, you will need your 9110 CD and click on “add an imaging device”, which will start another wizard. It’s not as easy as using HP Director, but at least I can use the scanner. Hope this works for you.

May 08, 2008 | HP Officejet 9110 All-In-One InkJet...

1 Answer

Scanner will not function


See this info re vista driver, not needed for 6110xi and advance features no longer available.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00808543&lc=en&cc=us&dlc=en&product=79477

and also note on same page...
"You might find that some of the advanced features are no longer available when using this basic driver. You can upgrade to an HP product that is fully compatible with Windows Vista if the advanced features are necessary"

and also note Scanning with Windows Fax and Scanning
NOTE: This feature works only with Windows Vista Ultimate, Windows Vista Business, and Windows Vista Enterprise
Your disks I don't think will help, looks like it is case of Not fully vista compatable, there are also issues relating to your old HP Director software ie...

"In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software, does not exhibit this issue with Internet Explorer 7."

link to above
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00802504&lc=en&cc=us&dlc=en&product=79480&lang=en

Nov 13, 2007 | HP OfficeJet 6110 All-In-One InkJet...

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