Question about HP iPAQ H5550 Pocket PC

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Fingerprint reader issue

Hi there I am receiving the same error message related to the fingerprint reader as other forum memebers have encountered. The iPaq is brand new... original training worked fine. Then after a week or two the problem arose "Failed to start background reading (status=5, error=-102, retCode=0). Perform a normal reset and try again" Repeated soft resets have little effect. The "fix" suggested on the forum related to the bioswipe file and removal of fingerprint and re-enrol has been tried. However the problem now arises when attempting to "re-train/enrol" the fingerprints.

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After a number of soft resets the problem seems to go away.... for no apparent reason. However the problem then reappears for no apparent reason.

Posted on Sep 14, 2005

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Posted on Jan 02, 2017

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1 Answer

Driver cannot detect this device


Hi,

Does the computer detect the fingerprint reader at all? If it shows up in 'device manager' with a yellow exclamation mark then you have a driver issue. In this case try reinstalling your fingerprint reader driver software. If your device is not being detected at all, try reinstalling your usb drivers from within 'device manager' then plugging your fingerprint reader in once again. If this doesn't solve your problem, you will need to have the reader tested as it is most likely faulty.


Best wishes,
Graemevm

May 03, 2011 | DigitalPersona UareU 4500 Fingerprint...

Tip

Microsoft fingerprint reader and windows 7


Users installing windows 7 on their pcs may have experienced a problem: it seems microsoft fingerprint reader is not compatible with windows 7 so and has been discontinued by microsoft. That means, no driver update. You can go on using your fingerprint reader simply clicking the link below and following the instructions. I used that trick several times and it always worked. <br /><br /><a href="http://www.blogfeld.com/2009/10/microsoft-fingerprint-reader-windows-7.html">http://www.blogfeld.com/2009/10/microsoft-fingerprint-reader-windows-7.html</a>

on Mar 20, 2011 | Microsoft Fingerprint Reader

2 Answers

I bought a hamster fingerprint scanner, i installed it and it scanned offline but it couldn't connect with the website i want to use it with, all it shows is no scanner connected while it is


bought a hamster fingerprint scanner, i installed it and it scanned offline but it couldn\'t connect with the website i want to use it with, all it shows is no scanner connected

Dec 11, 2010 | SecuGen Hamster

1 Answer

Can you solve the problem for my lap top Toshiba satellite E105-S1402, I am not able to register my finger print on TrueSuite Access Manager Finger Print. The error message come "failed to open the sensor"


You can try to download and install the Fingerprint Utility here and check if you will receive the same error message.

Refine Search by: Your Operating System (Vista by Default)
All Categories: Security
Title: Toshiba Fingerprint Utility for Windows Vista / XP
Download and Install

If the reinstallation of this software does not help then the issue must be related to a corrupt Windows Vista files and in my opinion the usage of the Toshiba recovery CD should helps.

Thanks for using Fixya

Jul 29, 2010 | Toshiba Computers & Internet

1 Answer

HAVEA TOSHIBA LAPTOP WITH A FINGERPRINT IDENTIFIER TO OPEN WINDOWS, WANT TO CHANGE THE FINGERPRINT TO MY DAUGHTERS. HOW DO WE ACCESS THIS?


dentifying the fingerprint readerA fingerprint reader provides extra security for the PC. The VeriSoft Access Manager by Bioscrypt uses the fingerprint reader to identify the user, and controls access to Windows or other secure systems. Instead of typing a User ID and password, you can move your finger across a sensor to logon or start commonly used applications. Verisoft Access Manager can manage all of your different secure accounts and the required user names and passwords by recognizing your fingerprint.On HP notebook PCs, the fingerprint reader is a small metallic sensor located near the keyboard or display. By swiping your finger perpendicular to the metallic sensor you can logon to the PC, a network, or open a program. c00897920.gifBefore you can use the fingerprint reader, you must set up the fingerprint reader by registering your fingerprint with the Access Manager. Set up the fingerprint reader To set up the fingerprint reader to recognize a user, the user must have a logon account on the PC and the account must have a password. Multiple users can be registered for the fingerprint reader if each has their own user account.
  1. In Windows, double-click the VeriSoft Access Manager icon c00897921.gif in the notification area of the taskbar to open the My Identity window. Alternately, click Start > All programs > Verisoft > My Identity .
  2. Click Log On to open the VeriSoft Logon Wizard. Click Next to begin.
  3. Enter the User's Windows password in the Password field on the Introduce Yourself page, and click Next . If you have successfully logged on to Windows, click Finish to close the wizard.
  4. Click Register Fingerprints on the My Identity window, to open the VeriSoft Logon Wizard. Click Next to begin. c00897922.gif
  5. Select a finger shown on the hand graphic, and then slowly swipe your finger across the sensor. One of the squares below the hand graphic will change color when the scan is accepted. A message displays if the scan is not accepted.
  6. Swipe the same finger across the sensor again until all four squares change color, then clickNext to register the finger print. If you need to start over during the fingerprint registration process, right-click the highlighted finger on the screen and then click Start Over .
  7. If prompted to register a second fingerprint, click a different finger on the hand graphic, and then repeat steps 5 and 6.
  8. After using the Registration Wizard to registered at least 2 fingers, click Finish .
  9. To set up the fingerprint reader for a different Windows user, log on to Windows as that user and then repeat steps 1 through 8.
After registering your fingerprint you can log off and then use your registered fingers to log on to Windows. Using Fingerprint reader before registeringIf you swipe your finger across the fingerprint reader before it is set up, the Access Manager opens a logon wizard window and prompts you for informa

Feb 03, 2010 | HP Pavilion DV5234US Notebook Laptop

1 Answer

Fingerprint reader hp


well first make sure the fingerprint scanner is compatible second if it is install the drives and that should take care of the issues

Feb 12, 2009 | HP Pavilion dv9700t Notebook PC

1 Answer

Dv9700 HP Notebook PC: DigitalPersona Personal 3.0.0 "The fingerprint reader is not detected"


it seems as the finger print scanner might be malfunctioning but im unsure if the part can be replaced

Feb 27, 2017 | Computers & Internet

3 Answers

Dv9700 HP Notebook PC: DigitalPersona Personal 3.0.0 "The fingerprint reader is not detected"


I found this on another site and it worked for me!

"Ihad the same thing happen, and determined that you have to go back toan earlier version of the Authentec driver to make it work. I tried 4versions and the only one that works with DigitalPersona is 7.9.0.4,dated 2007-08-28. You can find it on the HP Website. It appears to beavailable in a number of Softpaqs, such as sp37815.exe, sp37812.exe andsp37920.exe. Maybe these different versions are meant for differentmodels, but they appear to be the same driver. There is a brand newdriver available from Windows Update, but it doesn't work. I hope thisworks for you.

To fix this issue go to device manager, then under personal identification devices, right click on the authentec fingerprint reader.

click on the driver tab, and click the roll back driver button...should fix the problem for you...I also tried EVERYTHING you guys mention but to no avail....this works!!!

Cody"


Sep 28, 2008 | Computers & Internet

1 Answer

Catastrophic Error when trying to register fingerprint


If you turn data execution prevention off (cntrl panel, system, performance steeings buton then the DEP tab) it will work.

It is better to add only the programs (.exe) from the BIN folder of your C:\Program Files\DigitalPersona\bin folders since DEP is a good security measure against many types of attacks.

The single fact that Microsoft keeps that bug around can be seen as "you will never get security with Big Brother". It is really ugly and, as an electronic engineer I think Microsoft Monopoily as somethiung to do with NSA CIA MOSSAD and wars.

I am sorry to say what my most honest intuition tells me :)

Dec 26, 2007 | Microsoft Fingerprint Reader Win...

2 Answers

Microsoft Fingerprint Reader


If a screen popsup requiring user input is it possible that the screen you are referring to is getting shot down by a popup blocker?

Sep 23, 2007 | Microsoft Fingerprint Reader

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