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Flip Video Software instalation error

The first time (and every other time after that) that i have plugged it into my USB port it loads the software to the point where i get the bulleted list of all the things i can do ( view and edit my videos etc..) Then i get an error message saying that the program has encountered an error and needs to close.

I have a brand new laptop, running windows XP. I have all the lastest updates
I tried trouble shooting it by installing it manually via the system folder.
I tried restarting my computer,& shutting down my computer

Is this a defect in the product or am i doing something wrong

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  • 2 more comments 
  • Anonymous Sep 07, 2008

    mine does the exact same thing, help please!! i just got it

  • Anonymous Oct 19, 2008

    Error that the editing software must close down.

  • Anonymous Jan 30, 2009

    mine does the same.
    it almost completes downloading but closes at the last minute.
    "error blah blah has to close"
    please help!


  • Anonymous Mar 23, 2009

    same as above!

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2 Suggested Answers

  • 1 Answer

SOURCE: My Flip video Error code 17,2 - won't connect to software

I have the same problem, did the same things that the customer service said and it does not work. I had to return it. Customer service was no help. I think these are lemons.

Posted on Dec 24, 2009

  • 1 Answer

SOURCE: Brand new Flip freezes my laptop!

Mp4Clipper::OpenInputFile could not open file

Posted on Jun 04, 2010

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1 Answer

I need install flip sofware to make flip camara works


it is pre loaded onto your Flip, just plug it in and windows will automatically install this for you. If not, go to, My Computer, and find your camera listed in either "removable storage device" or "camera" and locate the software there.

Feb 26, 2011 | Flip Video Flip UltraHD 8GB High...

1 Answer

Want to install the software for the Flip Ultra Hd for Windows 7 64 bit. How do I do it? Where do I get the software?


Actually I recently spoke to Flip Video about the same thing since I need to get a new computer which will be Windows 7 64 bit.
They said to just plug the camcorder into the computer USB 2 port and the camcorder will open FLIPSHARE on your computer screen and will download the updates itself unless you stop it from doing so.

Feb 15, 2011 | Pure Digital Flip Video Ultra Camcorder

1 Answer

I plug in my flip video and nothing happens except it charges...but thats all it does is charge. it wont open any software to download, my videos wont pop up


have you installed the Flip video software? Should be pre loaded on the camera but sometimes you have to install it manually. "My Computer" --> "Flip Video Camera". There should be a .exe file there that will install the software, then you can manage your videos. If you have already done this then I would check the USB connection and contact Cisco Support.

Jan 11, 2011 | Pure Digital Flip Video Ultra Camcorder

1 Answer

I'm having a hard time getting my Flip HD to charge. It is brand new and this is the first time I've had to charge it. Sometimes the red light is on and steady and other times the red light is flashing. ...


I had this charging problem with 2 new Flip Ultra HD cameras...red light flashing..nothing on the screen after plugging in the USB port.

I removed the battery..plugged camera into USB port..pc recognized the camera... installed flipshare software..updated software...plugged battery back in..all good.

Why on earth the book doesn't mention these steps is beyond me.

Oct 11, 2010 | Pure Digital Flip Video Ultra Camcorder

1 Answer

Failure in the camera's USB ports


Finally I solved it!!!!
Situation: My Computer (MAC And PC) wasn't recognizing the FLIP ULTRA HD, because it has a corrupted file, but couldn't format because there was no communication between camera and computer

Solution:
1. Charge your batteries until get the FULLY CHARGED icon (Green Battery)
2. then remove the batteries without unplugging the USB 3. Voila...computer recognize the USB
4. Format the Camcorder with the Following tutorial: http://www6.nohold.net/CiscoFlip/ukp.aspx?vw=1&docid=763c871b45fc4b20b5a671b24c909
20e_Reformatting_and_Reinstalling_FlipShare_
on_a_Flip_Camcorder.xml&pid=4&respid=0&sni
d=2&dispid=0&cpage=search

5. Install software in camera...


6. CONTINUE VIDEO CLIPPING!

Jun 28, 2010 | Flip Video Flip Ultra Camcorder

6 Answers

My Flip video Error code 17,2 - won't connect to software


Tech Support at least found a solution to upload.

Remove the battery from the Flip, then insert into PC. You may have to manually uninstall the driver association during the previous hardware failures (Use Control Panel, Device Manager, Hardware, USB Devices - then right click the yellow ? icon to uninstall).

If you are lucky, you will now see your videos. Upload to your PC, then insert the battery pack while connected. Unplug the Flip, wait 10 seconds, and try again.

If this solves your problem, charge by connecting to a PC for 6 hours to make sure you have a full battery charge.

Dec 06, 2009 | Pure Digital Flip Video Ultra Camcorder

2 Answers

Uploading Flip videos to Windows Movie Maker


Flip Video Converter is a gorgeous application for Flip video camcorder (the Flip Ultra, the Flip Ultra HD, the Flip Video Mino, and the Flip Video Mino HD) users to import Flip video files into Window Movie Maker for editing, like crop out black sides, trim video clips, merge multiple flip videos into one file, and add special effects.

spacer.gif icobuy.gif Buy Now spacer.gif icon-downarrow.gif Free Download Flip Video to Windows Movie Maker spacer.gif How to use Flip Video Converter
How to import Flip video files into Windows Movie Maker (avi, mpeg-1, wmv)?

Step 1: Connect Flip video to Computer
Slide USB latch down. USB arm flips up automatically and then plug it into USB port on computer. Save your flip video files to your computer with FlipShare, a built-in software that makes organizing, editing, and sharing video incredibly simple.

Step 2: Launch Flip Video Converter
Open the captured Flip video files from your hard disk, and add them into Flip Video Converter, you can load one or more flip video files or the whole video folder at one time. The loaded files would be shown in the info list.

add-files.jpg

Step 3: Edit video-Trim, Crop, Effect
Trim: By setting the start time and end time for flip video, you can get your most wanted video clips.
Crop: Drag and drop the dashed-lines around the video, you can cut out the unwanted black sides.
Effects: You can get personalized videos by adding vivid effects, like Gray, Emboss, and Old film.
edit.jpg

Step 4: Output Settings
Profile: Select your target video type from the drop-down list. AVI, MPEG-1, WMV is fit for Windows Movie Maker.
Output: Specify the output folder the ready-to convert files.
Settings: Click it, you can set exact video audio parameters in the pop-up window.
Merge into one file: Tick it, you can join several flip video files into one file.

output.jpg

Aug 08, 2009 | Pure Digital Flip Video Ultra Camcorder

1 Answer

FlipShare software won't install


I had the same problem when plugging my Flip into the USB port. Kept saying a file was corrupted. I went to the Pure Digital Technologies website and downloaded the upgrade/program directly and it installed fine. You might try that if you already haven't.

Jun 12, 2009 | Pure Digital Flip Video Ultra Camcorder

1 Answer

Flip will only export audio althought it is in a AVI file.


Flip Video Converter is a gorgeous application for Flip video camcorder (the Flip Ultra, the Flip Ultra HD, the Flip Video Mino, and the Flip Video Mino HD) users to import Flip video files into Window Movie Maker for editing, like crop out black sides, trim video clips, merge multiple flip videos into one file, and add special effects.

spacer.gif icobuy.gif Buy Now spacer.gif icon-downarrow.gif Free Download Flip Video to Windows Movie Maker spacer.gif How to use Flip Video Converter
How to import Flip video files into Windows Movie Maker (avi, mpeg-1, wmv)?

Step 1: Connect Flip video to Computer
Slide USB latch down. USB arm flips up automatically and then plug it into USB port on computer. Save your flip video files to your computer with FlipShare, a built-in software that makes organizing, editing, and sharing video incredibly simple.

Step 2: Launch Flip Video Converter
Open the captured Flip video files from your hard disk, and add them into Flip Video Converter, you can load one or more flip video files or the whole video folder at one time. The loaded files would be shown in the info list.

add-files.jpg

Step 3: Edit video-Trim, Crop, Effect
Trim: By setting the start time and end time for flip video, you can get your most wanted video clips.
Crop: Drag and drop the dashed-lines around the video, you can cut out the unwanted black sides.
Effects: You can get personalized videos by adding vivid effects, like Gray, Emboss, and Old film.
edit.jpg

Step 4: Output Settings
Profile: Select your target video type from the drop-down list. AVI, MPEG-1, WMV is fit for Windows Movie Maker.
Output: Specify the output folder the ready-to convert files.
Settings: Click it, you can set exact video audio parameters in the pop-up window.
Merge into one file: Tick it, you can join several flip video files into one file.

output.jpg

Mar 26, 2009 | Pure Digital Flip Video Ultra Camcorder

1 Answer

Video capture error


Verify that your USB port is not "timing out". XP comes with the default set to a certain limit that the port is active. If there is no data transfer within that limt default, the port goes to "disable" or idle. Go to "Device" in the system menu, and select the port in question. Select "properties" and edit from there. If memory serves, that should do it....accordianman

Oct 09, 2007 | Hitachi DZ-MV550 DVD Camcorder

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