I've had my red Rival Crock Pot for less than six months and the handle broke off of the lid!!! I'd...
(More)
I've had my red Rival Crock Pot for less than six months and the handle broke off of the lid!!! I'd be happy with a new handle - it looks simple enough to replace, but Rival's replacement parts site does not sell the handle and they are out of replacement lids! I had my last crock pot for more than 10 years and it was indestructible! Boo to Rival for not supporting the product! I won't buy anymore Rival products after seeing the same problems and lack of support others have had.
I have the 5 quart model and have made several successful batches. Now however, it is freezing on...
(More)
I have the 5 quart model and have made several successful batches. Now however, it is freezing on the outside of the can and remains liquid on the inside of the canister. I have reread the instructions on ice and rock salt. Any suggestions?