Tip & How-To about Refrigerators

How to receive the best refrigerator repair help on FixYa

There are a couple of things that you should include in your refrigerator repair question when you ask it on FixYa.com

1. Model Number

The model number can be located on the model/serial number tag that is located on the refrigerator.

Make sure you get the full model number from this tag and not the model number from the owners manual.

The model number from the owners manual only includes the first few digits of the full model number because they include that owners manual with many similar models of refrigerators.

With the full model number I'm able to look up factory service manuals, tech sheets, wiring diagrams, factory service pointers and so much more.

2. Detailed description of the problem

At the very least give a brief description of the problem you are having with your refrigerator.

Descriptions like 'My refrigerator don't work' is not very helpful.

Describe what is not working. For example is the refrigerator not cooling or making a noise? Maybe the freezer section seems to cool ok, but the refrigerator section is not cold enough.

The more details you can give the better. Instead of simply saying 'My refrigerator does not cool' you could go into more detail and say something like...

"I notice my refrigerator making a noise. The noise seems to be coming from the freezer section of the refrigerator. The freezer items are frozen yet, but I notice the milk in the refrigerator is getting warm."

Following these couple tips can help you get a faster and more accurate reply to your refrigerator repair question.

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1 Answer

model number 106.51139210 Refrigerator temp not cold. Freezer is working fine.

Hello James Grande,

There are a COUPLE of reasons... your FREEZER
may seem to be working... while leaving the refrigerator
section behind...

By far the MOST common cause (I think) is a DEFROST
system FAILURE... (not terribly expensive or difficult
(good trouble to have... if you must have trouble)).

Look through the air slots in the rear of the FREEZER
section... you should be able to see into the evaporator
fins... more importantly... AIR should be able to pass
through (on its way) to cool the REFRIGERATOR

A large mass of FROST means a DEFROST Failure.

I have pulled the SEARS section on YOUR MODEL to
assist (includes helpful VIDEO hints).

I love refrigeration...
Comment me back if there are other things going on...
I stop by daily (if you wish).

Sears USA is not giving ME
a good readout on your control board...
(I am confident you have a PRINTED CIRCUIT BOARD
(rather than a defrost timer)).

Hope this helps...


How to Replace Refrigerator Electronic Control Board Repair Guide Help...

Carnac the Magnificent

Jun 09, 2017 | Refrigerators

1 Answer

frigidaire gallery series model GHSC39JPB refrigerator freezer and refrigerator won't stay cold. Temperature started dropping slowly a couple days ago. Now Frige temp won't go under 60 and freezer wont go under 32. It is only a couple years old. Any help would be appreciated.


As the weather is getting warmer for many people their freezer2_bing.gif and/or refrigerator do not work right because of a dirty condenser coil...

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator2_bing.gif Condenser Coil Cleaning Refrigerator2_bing.gif Repair

Refrigerator Troubleshooting2_bing.gif Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay


Aug 10, 2010 | Refrigerators

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