Call this number recall or refund

I called the number and a customer service representative told me to call their authorized dealer to repair the tv, at my own expense, because the warranty for the tvs has expired. Unfortunately, I bought two of these fire hazard tvs. I will be contacting my state's consumer protection office. Maybe, a class action should be initiated. There is no reason we should pay thousands of dollars for a defective product. Mine were manufactured in September and October 2004, respectively. I have a Sony that has lasted for more 15 years, without any problem. American manufacturers are not making it any easier for American consumers to continue patronizing their products. I know who will get my business for replacement tvs-Sony or Samsung. Why repair a fire hazard?

Did you get a complete refund of this product, or did they just 'replace' the item?