Tip & How-To about Cell Phones

How to Fix Wi-Fi on Iphone/Ipod Problem?

This are the common problems of Iphone/Ipod Wireless Fidelity...


* iPod Touch shows no WiFi address (Tap Settings > General > About and scroll down to WiFi Address.

* iPod touch appears to be connected to a WiFi network but cannot use Wi-Fi for checking email and surfing the Internet.

* iPod Touch WiFi icon is showing as grayed out.

* When you tap Settings > WiFi and then you see no network entries.


First you need to back up your data by syncing your iPod touch to iTunes. It is very important you do this before proceeding with the fixes below.


1.On the iPod Touch go to Settings > General > Reset and then select Reset Network Settings. Now see if the device displays the WiFi address under Settings > General > About and scrolling down toWiFi Address. If there is a WiFi address listed then you issue is resolved. Else try method 2 below.

2. On the iPod Touch go to Settings > General > Reset and then select Erase All Content and Settings. Now see if the device displays the WiFi address under Settings > General > About and scrolling down to WiFi Address. Ifthere is a WiFi address listed then you issue is resolved. Else try method 3 below.

3. If the above fixes don't work then the only thing left is to restore the iPod touch software using iTunes which will erase all data on the device. So before restoring make sure you back up your data by syncing with iTunes.

After the restore is complete, you can re-sync with iTunes to load the data back to your iPodTouch. Now see if your device shows a WiFi address (tap Settings >General > About and scroll down to WiFi Address). If none of the above settings and fixes work ,then you might want to consider getting your iPod touch repaired by Apple.


Hope you see it useful...

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3 Answers

i can't connect my ipod to the internet


If you're having trouble with your wifi connection,try to follow this steps.


* iPod Touch shows no WiFi address (Tap Settings > General > About and scroll down to WiFi Address.
* iPod touch appears to be connected to a WiFi network but cannot use Wi-Fi for checking email and surfing the Internet.
* iPod Touch WiFi icon is showing as grayed out.
* When you tap Settings > WiFi and then you see no network entries.

If you have wireless problems,here is another method to do.

First you need to back up your data by syncing your iPod touch to iTunes. It is very important you do this before proceeding with the fixes below.


1. On the iPod Touch go to Settings > General > Reset and then select Reset Network Settings. Now see if the device displays the WiFi address under Settings > General > About and scrolling down to WiFi Address. If there is a WiFi address listed then you issue is resolved. Else try method 2 below.

2. On the iPod Touch go to Settings > General > Reset and then select Erase All Content and Settings. Now see if the device displays the WiFi address under Settings > General > About and scrolling down to WiFi Address. If there is a WiFi address listed then you issue is resolved. Else try method 3 below.

3. If the above fixes don't work then the only thing left is to restore the iPod touch software using iTunes which will erase all data on the device. So before restoring make sure you back up your data by syncing with iTunes.

After the restore is complete, you can resync with iTunes to load the data back to your iPod Touch. Now see if your device shows a WiFi address (tap Settings > General > About and scroll down to WiFi Address). If none of the above settings and fixes work ,then you might want to consider getting your iPod touch repaired by Apple.

Jul 20, 2011 | Apple iPhone Smartphone

1 Answer

how do we get wi-fi on ipod touch


in i phone touch u have to manu Tap Settings > General > About and scroll down to Wi-Fi Address or Bluetooth then turn on wi fi detection and connect it

Feb 22, 2011 | D-Link DIR-300 Wireless Router

1 Answer

Can't get my Altec backbeat 903 headset to sync with my itouch


Try updating your Ipod touch to the latest OS. I have read that older versions of the Operating system didnt offer bluetooth capeability, or it wasnt very stable. If you have the latest update then try this:

First, sync your iPhone or iPod touch to iTunes to backup your user information, Contacts, Calendar, and other data. Then try the following steps in order.
One On the device, tap Settings > General > Reset > Reset Network Settings. Check to see if the device now displays the Wi-Fi address or Bluetooth address (tap Settings > General > About and scroll down to Wi-Fi Address or Bluetooth). If there is a Wi-Fi address and a Bluetooh address, then you're done with these steps and you can resync your settings and your media using iTunes.
If there's still no Wi-Fi address or Bluetooth address, then continue to step two.
Two On the device, tap Settings > General > Reset > Erase All Content and Settings. Check to see if the device now displays the Wi-Fi address and Bluetooth address (tap Settings > General > About and scroll down to Wi-Fi Address or Bluetooth). If there is a Wi-Fi address and Bluetooth address, then you're done with these steps and can resync your settings and your media using iTunes.
If there's still no Wi-Fi address or Bluetooth address, then continue to step three.
Three
  1. Restore the iPhone or iPod touch software (this erases all data on the device) using iTunes (see article 305744 for additional assistance).
  2. After the restore is complete, sync your previous settings (mail settings, text messages, notes, call history, contact favorites, and so on).
  3. Now see if your device shows a Wi-Fi address and Bluetooth address (tap Settings > General > About and scroll down to Wi-Fi Address or Bluetooth).
If there is a Wi-Fi address and Bluetooth address, then you're done with these steps. If there is no Wi-Fi address or Bluetooth address, then continue to step four.
Four If there is no Wi-Fi address or Bluetooth address listed after doing the above steps, then your iPhone or iPod touch may need to be repaired. See the iPhone Service FAQ or iPod Service FAQ for additional service information.
Note: If the device shows an address in the Wi-Fi Address field and you are still having issues using Wi-Fi, refer to article 305715 for additional Wi-Fi troubleshooting tips. If the device shows an address in the Bluetooth field and you are still having issues using Bluetooth, refer to articles HT1843 and HT1664 for additional Bluetooth troubleshooting tips.

hope it helps!

Jun 24, 2010 | Altec Lansing BackBeat 903 Consumer...

1 Answer

my ipod touch wnconnect 2 wifi can you help


Dear, I had the same problem with my iPod. It's because (I guess) your modem/router has MAC adress filtering. You need to get your ipod full acces through you MAC filtering. To know your iPod's MAC adress, go to: Settings > General > Info > (scroll down) Wi-Fi Address. If you give me some more info 'bout your router/modem, I'll search some more info.
Kind regards, FriskYR

Feb 04, 2010 | Apple iPod touch

1 Answer

My Iphone wifi button is grey out


Resolution First, sync your iPhone or iPod touch to iTunes to backup your user information, Contacts, Calendar, and other data. Then try the following steps in order.
One On the device, tap Settings > General > Reset > Reset Network Settings. Check to see if the device now displays the Wi-Fi address or Bluetooth address (tap Settings > General > About and scroll down to Wi-Fi Address or Bluetooth). If there is a Wi-Fi address and a Bluetooh address, then you're done with these steps and you can resync your settings and your media using iTunes.
If there's still no Wi-Fi address or Bluetooth address, then continue to step two.
Two On the device, tap Settings > General > Reset > Erase All Content and Settings. Check to see if the device now displays the Wi-Fi address and Bluetooth address (tap Settings > General > About and scroll down to Wi-Fi Address or Bluetooth). If there is a Wi-Fi address and Bluetooth address, then you're done with these steps and can resync your settings and your media using iTunes.
If there's still no Wi-Fi dddress or Bluetooth address, then continue to step three.
Three
  1. Restore the iPhone or iPod touch software (this erases all data on the device) using iTunes (see article 305744 for additional assistance).
  2. After the restore is complete, sync your previous settings (mail settings, text messages, notes, call history, contact favorites, and so on).
  3. Now see if your device shows a Wi-Fi address and Bluetooth address (tap Settings > General > About and scroll down to Wi-Fi Address or Bluetooth).
If there is a Wi-Fi address and Bluetooth address, then you're done with these steps. If there is no Wi-Fi address or Bluetooth address, then continue to step four.
Four If there is no Wi-Fi address or Bluetooth address listed after doing the above steps, then your iPhone or iPod touch may need to be repaired. See the iPhone Service FAQ or iPod Service FAQ for additional service information.

Nov 08, 2009 | Apple Computers & Internet

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