Tip & How-To about Office Equipment & Supplies

Tips for the epson R300



The message on your printer saying that "some parts have reached their life expectancy" or "service is required" followed by a shutdown of the printer has caused many people great anxiety. Some users have even sworn never to buy another inkjet printer from the manufacturer. If you interpret the message to mean that the mechanical parts of the printer have worn out, this feeling is normal. After all, who wants a printer that wears out when maybe only two years old? The message really should say, "The ink waste pads are full and must be replaced." With the Epson, R300 printer the problem can be solved as follows:
1. You can buy a new printer.
2. Reset the inkpad counter to zero by holding down both the Power and Stop buttons for at least 10 seconds. Then redirect the waste ink to an outside receptacle. Open the panel located on the right hand side of the back of the printer near the serial number location. It is held by a single screw. The ink waste tube can be fished out of the printer through this opening and lead into an outside receptacle. You will never have to replace the inkpads.
3. Reset the inkpad counter as above. Take the printer apart and replace the inkpads with new pads, if you can buy some. If you can't buy new inkpads, wash the used inkpads with soap and water. Let them dry and put them back in the printer. You can also replace them with absorbing materials like Huggies, Kotex, etc.

Fortunately, I chose the first method before becoming aware of the other solutions. Buying a new printer is actually cheap and this is probably due to the manufacturer's desire to keep you as a customer. At the Epson online Store, under refurbished printers, I bought an Artisan 50 printer for under $60. When you figure that six new ink cartridges come with the printer and you don't have to buy inkpads it is essentially free. In addition, the new software is better than that on the R300 and the CD/DVD tray is smoother. The software is also compatible with files made by the R300.

Since the R300 was no longer needed, it was used to look at the other methods for solving the inkpad problem.

The second method was the cheapest and quickest solution. However, it potentially has a disastrous problem. The ink waste is pumped through the plastic waste tube by compression of the tube. This puts motion on the ink and it is unbelievable how easy it is to have the ink leave the receptacle. If this happens, clean up any ink spill with Resolve carpet cleaner. In addition, if you have kids or pets the ink receptacle may not always stay where you put it.

The third method is NOT recommended unless you just like to take things apart or have other problems, like a clogged ink head that requires the removal of the ink carriage. See the PDF on web site.

Every time a site was found that purported to have a service manual for the Epson R300 printer it couldn't be delivered, even for a steep price. Therefore, I decided to make a "Take a Part" document for the Epson R300 and try all of the methods shown above for inkpad and other repairs. This "Take a Part" document is available as a PDF.I will be pleased to email it to you. I am not a printer technician so please forgive any errors in nomenclature. The photos should identify the part.

Washing the inkpads for reuse is, in my opinion, the worst operation imaginable. DON'T DO IT. If you can't find new inkpads, use one of the materials mentioned above to replace them. In the "Take a Part" document, two layers of Moddess Hygiene Pads are shown as the substitute. Do not take the pads apart, but be sure the bottom layers are placed with the water resistant layer side down and the upper layers with the water resistant layer side up. There are certain parts of the printer that should not be disassembled if you only want to change the inkpads. These include removal of the ink carriage and its shaft, removal of the waste ink pump, and removal of the CD/DVD print mechanism.

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2 Answers

Parts inside your printer are at the end of their service life. See your printer documentation.


Q: What should I do if my printer driver displays the message parts inside my printer are reaching their end of service life?

A: See the Epson Ink Pad Reset Utility page.

Epson Ink Pads Reset Utility

If your product is displaying an end of life service message, please view and complete the required information below to proceed.

Please explain the message I am getting in my printer driver that says parts inside my printer are reaching their end of service life.

Like so many other products, all Epson consumer ink jet products have a finite life span due to component wear during normal use. At some point, the product will reach a condition where either satisfactory print quality cannot be maintained or components have reached the end of their usable life. This is the normal product life cycle for highly mechanical devices like printers. This message is a warning that certain parts have reached the end of their usable life and that your printer will no longer work until it is serviced.

What parts are we talking about?

The message refers to the ink pads, which are actually a number of porous pads in the printer that collect, distribute, and very importantly contain the ink that is not used on printed pages. Ink is collected by these pads during the initial setup of the product, during cleaning cycles and when printing borderless photographs. Most users will not receive this message before the printer is replaced for other reasons. Some high volume users or those who use the printer for many years may receive this message about ink pads before other components reach the end of their usable life.

Why does my printer stop functioning when I get the message?

Epson is committed to ensuring the proper operation of all our devices to minimize the risks of property damage or personal injury during the lifespan of the product. The printers are designed to stop operating at the point where further use without replacing the ink pads could create risks of property damage from ink spills or safety issues related to excess ink contacting an electrical component.

Is there anything I can do to continue using my printer?

Epson recommends replacing the printer, but if you want to continue using it, Epson recommends having the printer serviced at an Epson Customer Care Center. You may also be able to have the ink pads replaced by an independent service provider and use the Ink Pad Reset Utility to reset the Ink Pad Counter to continue using the printer. Please note that replacement of ink pads is relatively expensive and may not be a good investment for lower cost printers because the printers' other components also may be near the end of usable life. Epson does not recommend ink pad replacement by users without technical training or resetting the Ink Pad Counter without replacing the ink pads.

Note: This utility is for Windows XP and Vista operating systems only. We hope to develop an option for Mac users as well; however, we do not have an ETA or the OS requirement at this time.
To download this utility, please complete all fields below, select the agreement check-box and click Download. Required fields are noted with an asterisk(*). Some models may require you to be redirected to another website to finalize the process.

Go here to complete the agreement and download the utility:

http://www.epson.com/cgi-bin/Store/support/InkPadsForm.jsp

Dec 09, 2010 | Epson Stylus 1400 InkJet Photo Printer

2 Answers

parts inside end life


Q: What should I do if my printer driver displays the message parts inside my printer are reaching their end of service life?

A: See the Epson Ink Pad Reset Utility page.
Epson Ink Pads Reset Utility

If your product is displaying an end of life service message, please view and complete the required information below to proceed.

Please explain the message I am getting in my printer driver that says parts inside my printer are reaching their end of service life.

Like so many other products, all Epson consumer ink jet products have a finite life span due to component wear during normal use. At some point, the product will reach a condition where either satisfactory print quality cannot be maintained or components have reached the end of their usable life. This is the normal product life cycle for highly mechanical devices like printers. This message is a warning that certain parts have reached the end of their usable life and that your printer will no longer work until it is serviced.

What parts are we talking about?

The message refers to the ink pads, which are actually a number of porous pads in the printer that collect, distribute, and very importantly contain the ink that is not used on printed pages. Ink is collected by these pads during the initial setup of the product, during cleaning cycles and when printing borderless photographs. Most users will not receive this message before the printer is replaced for other reasons. Some high volume users or those who use the printer for many years may receive this message about ink pads before other components reach the end of their usable life.

Why does my printer stop functioning when I get the message?

Epson is committed to ensuring the proper operation of all our devices to minimize the risks of property damage or personal injury during the lifespan of the product. The printers are designed to stop operating at the point where further use without replacing the ink pads could create risks of property damage from ink spills or safety issues related to excess ink contacting an electrical component
.
Is there anything I can do to continue using my printer?

Epson recommends replacing the printer, but if you want to continue using it, Epson recommends having the printer serviced at an Epson Customer Care Center. You may also be able to have the ink pads replaced by an independent service provider and use the Ink Pad Reset Utility to reset the Ink Pad Counter to continue using the printer. Please note that replacement of ink pads is relatively expensive and may not be a good investment for lower cost printers because the printers' other components also may be near the end of usable life. Epson does not recommend ink pad replacement by users without technical training or resetting the Ink Pad Counter without replacing the ink pads.


Note: This utility is for Windows XP and Vista operating systems only. We hope to develop an option for Mac users as well; however, we do not have an ETA or the OS requirement at this time.
To download this utility, please complete all fields below, select the agreement check-box and click Download. Required fields are noted with an asterisk(*). Some models may require you to be redirected to another website to finalize the process.


Go to this link to complete the agreement to recieve the Epson Ink Pad Reset Utility.
http://www.epson.com/cgi-bin/Store/support/InkPadsForm.jsp

Trust this is helpful. :)

Dec 09, 2010 | Epson Stylus Photo 1400 Printer

1 Answer

Error Service required


Epson programmed their printer to monitor the waste ink counter andyour printer has reached the maximum value allowed, you have to resetyour printer to clear the waste ink counter.

You may read the information regarding "end of life" and "waste ink counter" here: http://www.epson.com/cgi-bin/Store/support/InkPadsForm.jsp

To reset the counter, download re-setter program here, install and follow the instruction in the web site.

Good luck and thank you for using FixYa.

Apr 13, 2010 | Epson Stylus Photo R300 InkJet Printer

1 Answer

Message says that certain parts have reached the


Hi,

This is a mechanical problem or a hardware issue. You will need to bring the printer into repair to service and fix the printer. Some parts need to be calibrated and replace so that you will need to service the unit.

Hope this helps

Dec 02, 2009 | Epson Stylus Multifunction Inkjet Printer/...

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