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Sony Reader Frozen

This solution applies for issues with Sony Reader Frozen in any model. PRS500, PRS505, PRS700, PRS600, PRS300, PRS900, PRS350, PRS650 and PRS950.

1. Connect the reader to the AC Adapter (If available). If not, then connect the Reader via USB to the computer

2. Hit the reset button for 3 seconds.
Location of RESET button:

On the back = PRS500 - PRS505 - PRS 700
At the bottom: All the other models

3. The red steady light should come on, if not, try the reset again while the unit is connected

4. Allow the reader to charge for 40 Minutes (on PC make sure the computer does not go into sleep mode.

5. Disconnect the reader and see if operational.



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1 Answer

dI've broken my PRS600 and just bought PRS650. How do I deregister my 600 and register my 650 so I can download pre purchased books from my Reader Library.


To deauthorize the PRS600 it must be connected to the computer, I understand that the reader broke, so the only option will be to contact Sony to remove the device.

To authorize your new PRS650 just connect the unit to the computer and sign in to your account, you will be prompted to a message that says that a new device have been detected, now its the time to click th "Authorize" button




Jul 11, 2011 | Sony Reader Touch PRS-600

2 Answers

I have been given a Sony reader but no instructions so dont know how to use it

You can find your manual as well as any support you require from the following link:


In case of a problem or clarification or my solution was insufficient, don't hesitate to post me a reply.

If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

Jun 02, 2011 | Sony Reader Touch PRS-600

1 Answer

All of sudden the current im reading says "Protected Page".

This may happen on some Reader devices when you borrow a combination of ePub and PDF files for your Reader. Note: This does not occur on the Reader Daily Edition or the new Touch or Pocket Edition (PRS650/PRS350). To correct this issue please follow the procedure below:

1. Delete all borrowed eBooks from your Reader Device.
2. Transfer only the eBooks borrowed in the same format (either ePub only or PDF only) to your Reader.

Note: Please follow the same procedure if you want to borrow an eBook for your Reader in the other format.

Jan 11, 2011 | Sony Reader Touch PRS-600

1 Answer

Have lastest ereader by sony. Can't figure the

Are you referring to the PRS900 or PRS600 Reader?? Please follow the below link to download the manual of the PRS900 Reader.


Please follow the below link to download the manual of the PRS600 Reader.


Jan 30, 2010 | Sony E-reader Portable E-book MP3 Player

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