Tip & How-To about Computers & Internet

How troubleshoot DSL and Dial-up

Troubleshooting DSL

1. Make sure the modem LEDs. If not, turn the modem off, wait at least 60 seconds and connect the power.


2. Click the Start button and type in "Troubleshooting" in the search box. Click on the "problems" in "Control Panel". Click "Network and Internet" in the window that appears and then select the network problem you are facing. The computer automatically detects and corrects problems for you.


3. Contact your ISP and ask if there is a DSL downtime in your area. If your DSL connection is too slow for your needs, look for an update faster service.


Troubleshooting dial-up

1. Check the connections between the port internal modem of the computer and the phone well made. Make sure the phone has a dial tone, otherwise your Internet Service Provider.


2. Type "Start" "Phone and Modem" in the search field and click "Phone and Modem" in the options list. Click the "Modem" and then the name of your internal modem. Click "Properties", "Modem". Diagnostic and then, if the computer displays data from the modem, the modem is working correctly. Otherwise, your modem or modem to contact the manufacturer.


3. Check the dial-up username and password and make sure you typed it correctly. If you're still an error when connecting to the Internet site of the server provider of the service will not run. Contact your ISP.

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craig tablet cmp741e


This can be caused by a number of issues most have to do with the router itself and not the tablet. First, let's make sure the router DHCP Server is not frozen so take the following steps:
Step 1: If the router is separate from the Cable or DSL Modem, power down the router/wireless, next power down the cable/dsl modem. Power up the cable/dsl modem wait 60 seconds then power up the router/wireless wait 2 minutes
Step 2: Try to connect to the wireless
Step 3: If you have a modem or wireless router supplied by Comcast, Verizon, AT&T or any major carrier, contact them asking them to walk you through resetting and rebooting and updating the firmware to the router/wireless.
Step 4: After the reset and update try to connect, if it fails move on
Step 5: Log into the wireless/modem - let's change the wireless encryption. Go to the wireless settings, change the wireless settings to WPA Personal and add any pass-phrase. Try to connect using the new pass-phrase.
Step 6: If you still can not connect, as a last resort switch the wirlesss encryption to WPA for testing. Try to connect, if this works contct the vendor and have the modem replaced.

Jun 08, 2013 | Curtis Klu 7-inch Touch Screen Mobile...

1 Answer

CNet wireless router Model CWR-854V. is causing my Ethernet lite on my DSL modem to blink causing me not to be able to get on internet. Changed all cables no help disconnected Router and modem works properly. Can the router be fixed???


Use an Ethernet cable to connect your computer directly to the DSL modem, bypassing the router, turn the modem off, turn the modem on, wait 60 seconds, and restart your computer.

Does the Ethernet lamp still blink when Windows is booting, and when you are using the Internet?

Turn the DSL modem off.
Turn the router off.
Turn the computer off.
Disconnect the Ethernet cable from the modem, and connect it from the computer to the router.
Turn the router on, and wait 60 seconds, then turn your computer on.
After Windows is running, click Start.
Click Run
Type CMD
Press Enter
Type IPCONFIG
Press Enter
Look for output like: default gateway........ 192.168.123.456
If the string starts with '192.168', then your computer *IS* "talking" to the router.
Now, use an Ethernet cable to connect the WAN port on the router to the DSL modem.
Turn the modem on.
Turn the router off.
Turn the router on.
Wait 60 seconds.
Restart your computer, and you should be able to web-surf.

Jul 19, 2011 | Cnet CWR-854 Router

1 Answer

hi, I am trying to install D-Link router WBR-1310 but getting the error code 101 IP address not maching. What do you suggest?


Use the PING command to test the communication between the computer and the gateway.

Goto Start > Run and enter COMMAND.
From the Command Prompt, enter PING 192.168.0.1.
The gateway should reply.

Verify that the residential gateway is getting power. With the broadband modem connected to the WAN port on the gateway, you should have a soild WAN link light. You should use the same cable that connected the modem to the PC to connect the modem to the WAN port on the gateway. Any port on the gateway that has a computer connected to it should have the corresponding LAN link light lit. If you do not get the appropriate link lights, try using different cables.

onfigure browser/Internet Options
Step 1 Go to Start > Settings > Control Panel.

Step 2 Double-click the Internet Options icon.

Step 3 On the Security tab click Restore the default security level.

Step 4 Click the Connection tab and set the dial-up option to Never Dial a Connection.

Step 5 Click LAN Settings. Nothing should be checked. If anything is checked, uncheck it. Click OK.

Step 6 Click the Advanced tab and then click Restore these settings to their defaults.

Step 7 Click OK.

Step 1 Turn the Cable/DSL modem off.

Step 2 Turn the D-Link router off.

Step 3 Wait 60 seconds.

Step 4 Turn the cable/DSL modem back on and wait until all the lights are steady.

Step 5 Turn the D-Link router on.

Most routers and modems do not have an on/off switch. Simply unplug the power. Unplugging the power will not reset (reset back to default settings) the unit.

Nov 09, 2010 | D-Link 802.11g Wireless Router WBR-1310...

1 Answer

My linksys WRT150N router won't recieve internet signal from my dsl modem. The router sends out a signal to my lap top, but no internet connection can be made.


Try connecting your laptop directly to the dsl modem to make sure that it is working correctly.
If the dsl modem is working correctly then:
1. Turn off the power on the router and dsl modem.
2. After about 2 minutes, turn on the dsl modem.
3. Wait another 2 minutes, then turn on the router.

Occasionally you need to do this to get them back in synch. If this doesn't work you may need to use the software utility to reconfigure the router.

Dec 27, 2009 | Linksys Wireless-N WRT150N Router

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