Tip & How-To about Office Equipment & Supplies

Brother MFC Printers Ink Problems

Your printer does not print certain colors or does not print completely. Well, this is a common problem with people who purchase Brother printers, but do not always use Brother Ink Cartridges. Brother has a cleaning agent in the print cartridge and the compatibles do not.

"If you have a lack of one (or more) color do the following:

Make sure all carts are full, placed well and are secured. Insert a new ORIGINAL BROTHER CART for the one that shows no color.

Press menu then start bk-copy then four times arrow up quick after another. machine will switch into maintenance mode and all lights will flash. Press 7 then 6 then 4 then start bk-copy. machine will initialize the carts and refresh ink within tubes and print head. After that it does some power cleaning. When finished press 7 then 6 then 3 then start bk-copy. machine will run a power purge. when finished press 9 then 9 to leave the maintenance mode. do run a quality test print.

This should clean the lines out and clear up your issue.

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how to change printer head on brother printer mfc-495cw


Do not try it on yor own unless you are a technician. Too many parts must be removed and counters have to be cleared and programmed. You might try calling brother, they will cover printhead replacement on certain models. Call 1-877-brother.

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Hi,
The ink cartridges that you replaced are brand new or refilled ?




Thanks
Proton

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just replaced all inks and ran several test pages, cleanings, alignments and the only one not printing is the black. is there another trick i could try?


This is a VERY common problem. The printhead needs to be replaced and Brother will cover the repair costs on certain models. You can call Brother at 1-877-276-8437 and see if they can help with your problem.

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The problem lies with the black toner cartridge. This is a common problem in these machines due to poor design by Brother. Best solution is to replace the offending color toner cartridge.

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The print heads don't appreciate being out of ink so the Brother printer has sensors to prevent that but the tape defeated that prevention. Maybe more cleanings or maybe a cartridge with printhead cleaning solution will help. Otherwise, I fear a new printer.

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