Tip & How-To about Dyson DC25 Vacuum

Dyson DC25 - Correcting a misaligned pedal

If you're experiencing difficulty in standing your Dyson DC25 in the upright position, please follow the simple steps demonstrated in the video below. This procedure applies to all Dyson DC25 variants.

For further help and advice please visit www.dyson.com and click on Support.

Dyson Customer Service

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1 Answer

dyson animal will not stand upright


Hi there,

I'm sorry to hear you're having difficulty standing your DC25 Animal upright. It sounds as if the stabiliser needs realigning. This is simple to do - please follow the steps shown in the video below.

If you'd like any further assistance or advice, please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

May 06, 2012 | Dyson DC25 Animal Bagless Upright Vacuum

1 Answer

vacuum will not go into the upright position


Hi there,

I'm sorry to hear you're having difficulty standing your DC25 Animal upright. From what you've described, it sounds as if the stabiliser pedal needs to be realigned. This is easy to do - please follow the steps shown in the video below.

If you'd like any further assistance or advice, please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 07, 2012 | Dyson DC25 Animal Bagless Upright Vacuum

1 Answer

Cant get dyson 25 to stand up.


Hi there,

I'm sorry to hear you're having difficulty standing your DC25 upright. To realign the stabiliser pedal, please follow the steps shown in the video below.

This should resolve the issue, but if you need any further assistance, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US) so we can help.

Kind regards,

Jack
Dyson Online Customer Support



Dec 09, 2011 | Dyson DC25 All Floors Bagless Upright...

1 Answer

can not finde reset button on my dc25 dyson


Hi Maurice,

I'm sorry to hear you're having difficulties with your DC25. Your cleaner is equipped with a safety device which shuts off the brushbar if something jams it. To check everything is correct with the machine and reset the brushbar, please follow the steps shown in our online support guide:

http://www.dyson.co.uk/support/help.asp?article=1566&product=DC25-ANIMAL

You may also find the video below useful - please note, the brushbar will never rotate when the cleaner is standing in the upright position, so please make sure you have it reclined into the vacuuming position when you test it.

Following these steps should get the brushbar running again, but if you need any further assistance, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support



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Nov 30, 2011 | Dyson DC25 Animal Bagless Upright Vacuum

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