Tip & How-To about Computers & Internet

Internet not working , can't connect to the internet

Is your internet not working? Unable to connect to any websites? Read more below to help resolve these issues.

First, you need to make sure your home network is configured and up and running. You can click here to read my article on how to configure a home network.

One of the first troubleshooting steps I recommend is to check the network cables in the network. Make sure all cables are firmly seated in the connection port. Also, if you have cable splitters I recommend you unplug the coaxial cables and plug them back in. Simply resetting cables can resolve connectivity issues. Replacing cable splitters can also help as well. They are fairly cheap to purchase and your Internet Provider may be able to send you out some for free. Continue on with the steps below if this does not help,

1)First, you can test if you are able to send data past your local gateway. Your gateway is your router. It is the gateway to the outside world. If your internet is working properly, you should be able to communicate past this.

In Windows you can use the ping command to test,
Click Start > Run and in the run box type "Command" or "cmd". A black DOS window should open. In the DOS window, type
ping www.google.com
or
ping www.msn.com or any website you have in mind. Try multiple ones.
Below is example of a working internet connection,

Pinging www.l.google.com [74.125.93.105] with 32 bytes of d
Reply from 74.125.93.105: bytes=32 time=45ms TTL=52
Reply from 74.125.93.105: bytes=32 time=46ms TTL=52
Reply from 74.125.93.105: bytes=32 time=45ms TTL=52
Reply from 74.125.93.105: bytes=32 time=45ms TTL=52

Ping statistics for 73.123.33.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 45ms, Maximum = 46ms, Average = 45ms

As you can see, I am able to communicate with google.com. If you ARE able to communicate past your gateway, but still unable to visit websites then continue below. If you are NOT able to communicate past the gateway, SKIP to step 5

2) You may have an issue with your Internet Browser. Try using a different internet browser to see if you can view websites. If you are able to with different browser, then you narrowed the problem down to that browser. Some examples of browsers are Internet Explorer, Mozilla FireFox, Safari and Google Chrome.

3) If you are unable to get any Internet Browsers to work, then there may be a different problem. You could have a Firewall on your computer, or a anti virus program that is causing problems. The best way to test this out is to disable any anti-virus programs or firewalls you have.

4)Simply, the website you are trying to go to is down due to technical reasons you can't control. Make sure this is not the case by visiting other websites.


5) Make sure your computer is setup to obtain an IP address automatically and to obtain DNS information automatically. Why? When you purchase internet service from a Internet Service Provider, they typically assign you DCHP addresses and these can change all the time. So, if you input an IP address manually, then it may work for a while and stop working.

-To make sure your computer is configured to obtain this information automatically, in windows, go to Start > Control Panel > Network Connections. Right click on Wireless Area Connection or Local Area connection depending on if you are wired or wireless and choose Properties. In Properties, select IPV4 and click properties. Make sure Obtain IP address and Obtain DNS automatically is checked.


6)Once you do step 5 and still have trouble, your internet service just may be down due to technical reasons outside of your control. You can contact your Internet Service provider and speak with technical support to confirm this.

7)Check step 3 as this can cause routing issues.

8)Power cycle your equipment. This basically means to turn off and back on. The proper way to do this is in a certain order(MODEM > ROUTER > COMPUTER)

--Turn off your modem, router and computer. After 10 seconds plug in your modem. Wait 30 seconds and plug in your router. Wait 30 seconds and turn on your computer. On your computer, renew your ip address. To do this, go to Start > Run and in the run box type "cmd" or "command". In the black DOS window, type
ipconfig /release
after the command runs type
ipconfig /renew

I hope this article was informative!

-G33k

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unable to get fm reception


Make sure you have an FM antenna connected. If that doesn't resolve your issue, you may have a damaged component in the tuner circuit.
If you are interested in having your LG repaired, please look to my website at audioserviceclinic.com. Thank you.

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The internet said that they can not bring up your web page.


Internet Explore Cannot Display the Webpage
As you browse the Web with Internet Explorer, you may occasionally encounter an error message about the browser being unable to display the requested Web page.
If your browser is unable to display a page, the issue lies somewhere along the path from your computer to the remote website. In some cases, you can resolve the issue by troubleshooting your computer or Internet connection. Internet Connection Issue
If Internet Explorer is unable to display any pages at all, see if you are able to browse the Web on another computer.
If none of the computers in your home can browse, the problem is related to your Internet connection.
In some cases, you can resolve an Internet connection issue by unplugging the power connections for your broadband modem and router temporarily.
If you are still unable to browse, contact your Internet service provider for further assistance.

Malicious Software
If you are unable to browse the Web on your computer but can browse on other computers, the computer itself has an issue. In some cases, this can mean that your computer is infected with malicious software.
Download an anti-virus program on another computer and run it on the affected computer to troubleshoot the issue.


User Error If you receive an error in Internet Explorer when you attempt to browse to a single website, but other websites work, check to make sure that you are entering the address of the website correctly.
By default, Internet Explorer searches the Web for a close result if the address you entered is not associated with an actual website. If you have disabled this feature and enter a website address incorrectly, Internet Explorer displays an error message.

Remote Website Issue

If you are unable to browse to a single website and are certain that you have entered the website address correctly, it is likely that the website itself has a problem.
You can wait and attempt to view the website again later, or search for the website on Google or another search engine and click the "Cached" link to view a recent cached copy of the website.


http://help.expedient.com/browsers/

http://windows.microsoft.com/en-US/Windows7/Tips-for-solving-problems-with-Internet-Explorer

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1 Answer

Unable to open browsers (any) on emachines windows 7


b>All you want to do is view a particular website, but when you open Internet Explorer and type in the web address or click on the page in your Internet Explorer Favorites, the page does not appear. Instead, you read a message announcing that the page cannot be displayed. Through some troubleshooting, you can determine whether the issue is with your connection, the website you are trying to view or Internet Explorer. Once the problem has been identified, it might be an uncomplicated fix.

Find out whether you can view any web pages. Open Internet Explorer and type in the address of a site with which you are unfamiliar. If you need an idea, look around the room and type in a brand name you see, such as Phillips.com" or "Teak.com." The reason for this is that if you have recently visited a site, the "cached" files might appear on your screen and not provide an accurate determination. If you are able to see a new site, the issue is likely with the website you are trying to visit. Check the connection to the modem or router. If you are unable to view any web pages, your connection might have been lost. Check physical connections to see if anything is unplugged. If you are using a wireless connection, verify that it is still working. Unplug the modem. Pull both the power cord and the phone line or Ethernet plug out of the back of the modem and leave it alone for a few minutes. Plug the cords back in and allow it to power up completely. Try the connection again. Create the menu tab on your homepage right click in the top toolbar you should see a number of toolbar options select the menu tab which will add File Edit View Favorites Tools and Help Click on the tools at the bottom of the drop down list will be internet options or Click start control panel internet options you will see a home page box To Create Page Tabs type each adress on its own line (type in google.com) or your preferred home page and browser below that will be change search defaults click on settings you will see all search Providers Toolbar extensions and Accelerators you have have if dont need any of them you can disable or remove them

Click start type cmd press enter you will be in DOS mode type in ipconfig press enter you will see all of your internet connection details or type in your default gateway adress into your internet search should read something like 10.0.0.138 to get an inertnet connection Contact your Internet service provider. A cable, DSL or phone line outage is a common cause for connectivity issues. Delete Internet Explorer's history. Close any open applications and open a new Internet Explorer window. Click "Tools" and then click "Delete Browsing History." Click each "Delete" button, except passwords if you allow IE to retain them for you. Hope this helps.

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1 Answer

Yoville; Farmville, Farmtown, pet society & country story


Make sure that you have an Internet connection. If you do, then optimize your browser to see if that would help. Please follow the steps below:

* For Internet Explorer
- Open your Internet Explorer > Tools > Internet Options
- Click on Delete button under the Browsing History.
- Close and re-open your Internet Explorer
- Try accessing these Web sites again

* For Mozilla FireFox
- Open your Firefox > Tools
- Select "Clear Recent History" > select Everything from the drop-down arrow
- Click "Clear Now".
- Close and re-open Firefox

These should resolve the issue.

Have a great day!

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2 Answers

Unable to open web link from outlook express


If you cannot open links from outlook express make sure you set your default browser. If you are using Internet Explorer. Click tools, internet options. Click the Programs tab, you will see Default Web Browser, Internet Explorer is the default web browser, Click Make Default. I had this same issue and this worked for me.

Apr 10, 2009 | Computers & Internet

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