Tip & How-To about Office Equipment & Supplies

Paper Jam Error on HP Printer



Paper Jam is the most common issue in all the HP Printers ( Officjet, Photosmart, Deskjet Printers )

What Causes a Paper Jam ?

  • Paper thickness.
  • Room temperature OR due to Dust in atmosphere or the room.
  • Paper pulled out in a hurry and paper pieces stuck in Rollers or Carriage
  • Could be Hardware Failure
NEVER PULL THE PAPER STUCK IN THE PRINTER FROM FRONT SIDE OF THE PRINTER ( unless the paper is 3/4th visible in front view if you open the printer front panel door )

Follow the instructions below to resolve Paper Jam issue.
  1. Turn off the printer.
  2. Open the rear access door ( or duplexer )
  3. Check for any bits of paper stuck, if so, remove them.
  4. Open the front access door where you see the cartridges.
  5. Check for any paper pieces, if so, remove them.
  6. Take a lint free cloth. Little bit Damp ( use water )
  7. Clean the Rear rollers pushing it upwards and close the door.
  8. Close the front access door.
  9. Connect the power cord and power on the printer.
  10. It should be ready to print/copy/scan/fax.
To clean the duplexer ( 2 - sided printing device ) remove the duplexer and clean the rollers you find inside.

If the above steps do not solve your problem, you printer needs repair. Contact HP. ( 1-800-474-6836 )


If the printer is In-Warranty please contact HP for replacement. HP may charge for repair for Out of Warranty printer.

Find the Video below for paper jam cleaning

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Regards,
Ron

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1 Answer

It seems my F2180 can not print photo paper. Are they too thick? I get paper jam all the time. Regards Loyd


Photo paper usually needs to be loaded SINGLE SHEET, or it will jamb, and this is commonly stated on the packaging of the paper...Just load single sheets, and no more problem.

Aug 28, 2011 | HP Deskjet F2180 All-In-One InkJet Printer

1 Answer

photo paper jam what thickness of photo paper should i use for a hp photosmart 8250 i keep getting jammed up and think the paper is to thick


Be sure and check the printing properties before printing. make sure that you specify the kind and thickness of the paper. This way the printer expects that thickness when printing. Sometimes, glossy paper makes the printer jam easily. Try putting around 25 regular paper on bottom of special paper and see if that helps.

Sep 13, 2009 | HP Office Equipment & Supplies

2 Answers

Paper jam no paper jam D7460


after going through your problem, i think that there is a communication failure between your printer and computer, in such cases, it is common to get false error messages like paper jam, etc, even though there is no actual paper jam. I recommend u uninstall and reinstall the printer driver. Im sure your issue will be resolved.

Aug 04, 2009 | HP Photosmart D7460 Printer

1 Answer

kodak photo paper


maybe its a bit thick the paper try a different make. poundland do a good one.

Mar 22, 2009 | HP Photosmart C3180 All-In-One InkJet...

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