Tip & How-To about Microsoft Xbox 360 Console

How to resolve Xbox 360 disc read errors. Xbox will not play disc.

Is your xbox360 having trouble reading disc? In this guide I will provide some common solutions to help you fix your disc read issues.

1)Remove any memory devices or usb flash drives.
2)If the disc you are using is excessively scratched, this can cause the xbox to have trouble reading the disc. You can use a damp soft cloth to try and clean the disc. Grab the disc by the edges and using a soft damp cloth lightly wipe the disc from the center going outward.

3)Try removing your Xbox hard drive and then play a disc. Turn off the console. Locate the hard drive on the top of your system(depending on how you have it positioned). Press the release button on the hard drive.

If your system can read disc without the hard drive attached then you may need to replace the drive.

4)Clear the Xbox360 cache. Clearing the cache may remove updates to certain games. Keep this in mind.
Go to System Settings in the My Xbox menu. Select Memory, highlight your storage device and select Clear System Cache. Try and play the disc.

If after the above steps you are still having trouble. You may want to contact Microsoft Xbox live support to have your system serviced. You can find the support information in the link below,
Xbox Support


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Though i fixed the Disc Read Error myself within anhour but please test the below method at your OWN Risk. Please alsonote that microsoft is no longer providing Extended warranty for E74Error.

Check out this DIY Video Guide,that explains step by step instructions to fix Disc Read Error yourselfwithin an hour. It also provides the money back guarantee in case youare not satisfied. As i fixed my Xbox myself so i thought to share itwith you guys....

Apr 06, 2009 | Microsoft Xbox 360 Console

2 Answers


dirty are bad drive clean with alcohol check disk make sure its clean if that don't work replace dvd drive

Mar 28, 2009 | Microsoft Xbox 360 Console

2 Answers

system wont read disc

ther is something wrong with the disc drive, i would try to return your xbox360 but first try and get your disc buffed

Aug 02, 2008 | Microsoft Xbox 360 Console

2 Answers

unplayable disc support

Ive Answered A question Exactly Likethis..

So whats causing this problem eh?

Well this problem is down and due to your Xbox360 Because the Pressure magnet inside your Hard drive is Sticking to the game <-- basically the magnet is a holder inside your hard drive a little handy device that makes your game not fall so its Rumaging around in your Hard Drive Loose Thats why when people KNOCK down there Xbox360's when there up and ON with a DISC inside. Thats how they get SCRATCHED.

What tools do i need to fix this problem?? Read below.

You Need EITHER : A Credit Card
A Peice of strong Paper i.e thin card board
A Xboxlive Subscription Card

Either one of those things to do the job.

Step 1. Make sure THERE IS a disc inside your Hard Drive And Keep the DISC TRAY CLOSED.

Step 2. Point the Card Infront of your Disc Tray And Move it to the Left and Put it in the Gap. and Move it to the left and right abit. Basically Wiggle it about inside your Xbox. ** This Does Not Void Warrenty , Cause Disc Failure , Or Scratch Discs. **
Anything that does Break will be your own fault for not following Instructions.

Step 3. Once inside and you've wiggled it about for 2 - 3 minutes... It will Unloose the Magnet Causing your game to come undone and then you " EJECT THE GAME " I repeat " EJECT THE GAME " from the DISC Tray. and Place it back in. and start up the game and then it should get past Loading Screen etc. and Be fixed.

Now I cannot guarentie that this will stay like this for along time. so I suggest you get your Xbox Fixed VIA Warrenty If you still have 1year. if you Foolish People Brought yours off Ebay then I have a solution too.

Pop down to GAME and Sign up for there Unlimited Warrenty xbox360 for £50 - £60 a Month. or Year i carnt remember. It might be a year.
And Theyfix it for you.

And I suggest you ALL DO THE SAME! :)

Thanks For Reading this Solution. I do Very Hope this has helped you people.

Please Rate me Etc. :) Thanks

Jul 06, 2008 | Microsoft Xbox 360 Console

3 Answers


Microsoft Xbox have some common problem like red lights, E74 and Disc Read Error. Microsoft is providing extended warranty for red lights problem, Means you will have to spend some money in order to get this problem repaired from Microsoft also you will have to wait for 3-4 weeks to get your Xbox back. There are many reasons disc read error can occur in your Xbox like your disc might not be clean, laser might also be dirty and many more common problem. I would suggest you to first clean out the disc, you are using. If that don't solve the problem you can also take the help of DIY guide available at Internet. I think you have got good no. of options to get your Xbox repaired, Choice is yours.


Jun 19, 2008 | Microsoft Xbox 360 Console

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