Tip & How-To about Computers & Internet

No Audio/Sound

The computer is in amuted state
There are a few ways this can be fixed; one is to press the mute buttonon your keyboard if there is one. The other way is to go onto control panel,select "hardware and sound" then select sound, click your chosenaudio device , chose properties then chose the "levels" tab and makesure the audio output is not in a muted state if so click the speaker button toturn it off mute.





The headphones or specks are not connected to the pc or have become unattached
Make sure the headphones/specks lead is plugged into the correct portwhether being a USB port or audio port depending on the device. This may be inthe back/front of a computer, the monitor, keyboard or external audio adapter.


  • Green is for speakers
  • Blue is Line In
  • Pink is Microphone


You have selected a certain application to be muted while others are not muted

To check if an application has been muted, click on the little arrow onthe windows start up bar by the clock normally, and select speakers. You willthen get a new window showing any application requiring audio. If one has beenmuted the speaker below it will have a red mark on it, click the speaker buttonand it will no longer be muted.



Your sound device is not selected

To change the sound device, click on the little arrow on the windowsstart up bar by the clock normally, and select speakers. A new window willdisplay with a column saying device, there will be a drop down menu under apicture of a speaker where you can change the speaker's audio device.



Update audio driver

Your audio device may need a driver update, the updates can normally befound
On manufacture websites (Look at this page for more details http://www.fixya.com/support/r9159178-drivers

Try different speakers

Try different speaker/headphones to see if your speakers are broke.

Check the sound driver is installed

Go to control panel and find device manger this is normally under thesystems area. Click on "sound, video and game controllers" tab, ifthe audio hardware device is there, then you know the computer is aware of theaudio hardware driver however if it has a yellow mark next to the device,
This would indicate that the computer is aware of the driver however it doesnot have the correct drivers for it to work. This is where you are required to lookfor drivers sometime off a website or a CD http://www.fixya.com/support/r9159178-drivers

Posted by on

Computers & Internet Logo

Related Topics:

Related Questions:

1 Answer

I pressed something on the keyboard that muted my computer. How do I get the sound back.


You should open Control Panel > Sound and Audio Devices and at default page uncheck where it says Silence. If this is not the problem, make your question again, stating you've tried this option

Feb 20, 2015 | Computers & Internet

1 Answer

lenovo keyboard ku 0989


This is a setting you may have to change on your computer and not the keyboard. Reboot your machine and enter your BIOS (sometimes called Setup) there is usually text in the corner of your screen when you first turn on your computer that says "Press F2 for setup" If not, google how to get in. Once there, you need to find the setting for F Lock (depending on your computer, it may be called ActionKeys, who knows -- you can google that first) and change that setting. Sometimes you have to enable it and sometime you have to disable it. Either way, the F Lock will be toggled and the F Keys should function normally and you'll have to press the Fn key to get Mute.

Apr 30, 2014 | Computers & Internet

1 Answer

when I try to type the star symbol the computer goes to mute state instead,when I again try to type the star symbol the comes out of mute state.I want to change the keyboard shortcut so that I can type the star symbol in word documents as well as web pages.


Sounds like your keyboard drive is not set right. Do you have a special keyboard with programmable functions? Try changing your keyboard driver. Google your keyboard model + drivers and see if one comes up you can download. Then replace current driver and see if that resolves your issue. It's not a laptop is it? If so, that's another matter.

May 03, 2010 | Computers & Internet

Not finding what you are looking for?

3,035 people viewed this tip

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Loading...