Tip & How-To about Saeco Vienna SuperAutomatica Coffee Maker/Espresso Machine

My vienna does not make coffee or is very slow

Hi
That is usually a pluged or restricted brew head.
That usually means that you are getting a restriction in the brew head from oils and fine coffee grounds.
Remove the brew unit. Holding the handle, on the top left side is the brew head, there is an outlet pipe that exits the front side towards the door (looks like a long "L" pipe). 2 screws hold it to the top. Remove the 2 screws while holding the manifold ("L" pipe assembly). Once they are removed, lift the l assembly off (be careful, there is an O-ring, spring and at the end a black rubber disk or crystal ball). Do this over a towel to prevent loosing small pieces, mainly the crystal ball.
Now remove the brew screen, by holding the screen with your finger and twisting the thumbscrew (remember, thumbscrew), DON'T use the key to install the screen, use your fingers.
Once the screen is out, look at where the screen was. There are 2 holes. A big one in the center and a small one to the side.
With the brew unit upside down over the towel, insert a paperclip into the small hole and force anything out the other side. I have gotten worms almost a 1" long from this passage. The paper clip has to go from this side to prevent damage to the seat on the other side.
Clean then reassemble. Brew unit on towel right side up. Drop the crystal ball in first. Then the spring small end first on the crystal ball.
Now the O-ring over the spring, then place the manifold on top of that with the pipe towards the machine. Insert your screws (I turn them backwards a little with a little downward pressure until they feel like they drop into the threads. They should turn down easily, if not back them up a little more ( we are trying to find the old threads) and tighten. Install screen, and tighten with your fingers. The screen just needs to be flush with the bottom of the brew head. That should do it

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I just have the regular Black & Decker coffee maker and I have the water in it and the filter with coffee, everything you are supposed to do. It used to work just fine and then one day it stopped working, it won't brew. How can I fix this problem?


Sounds like you might have coffee oil build up. I would suggest soaking the Brew Head Screen, unscrew from the brew head where the coffee oils come into contact with machine, and filter holder in a coffee oil remover or dezcal.
Remove the screw if your filter basket has one and do not screw too tight when putting back together or it will happen again

Dec 10, 2010 | Black & Decker Coffee Makers & Espresso...

1 Answer

The screen says to Ventilate. I fill the water tank then turn the steam knob counter clockwise and water streams out Ventilate drops off the screen and it just says Hot Water?? When I try to make a coffee it comes back to Ventilate. Can't find in the menu Ventilate only.


Hi
You might have a restriction or blockage in the brew head. This is from fine coffee residue and oils that will build up in the passages of the brew unit. To fix.
Remove the brew unit. Holding the handle, on the top left side is the brew head, there is an outlet pipe that exits the front side towards the door (looks like a long "L" pipe). 2 screws hold it to the top. Remove the 2 screws while holding the manifold ("L" pipe assembly). Once they are removed, lift the l assembly off (be careful, there is an O-ring, spring and at the end a black rubber disk or crystal ball). Do this over a towel to prevent loosing small pieces, mainly the crystal ball.
Now remove the brew screen, by holding the screen with your finger and twisting the thumbscrew (remember, thumbscrew), DON'T use the key to install the screen, use your fingers.
Once the screen is out, look at where the screen was. There are 2 holes. A big one in the center and a small one to the side.
With the brew unit upside down over the towel, insert a paperclip into the small hole and force anything out the other side. I have gotten worms almost a 1" long from this passage. The paper clip has to go from this side to prevent damage to the seat on the other side.
Clean then reassemble. Brew unit on towel right side up. Drop the crystal ball in first. Then the spring small end first on the crystal ball.
Now the O-ring over the spring, then place the manifold on top of that with the pipe towards the machine. Insert your screws (I turn them backwards a little with a little downward pressure until they feel like they drop into the threads. They should turn down easily, if not back them up a little more ( we are trying to find the old threads) and tighten. Install screen, and tighten with your fingers. The screen just needs to be flush with the bottom of the brew head. That should do it.

Oct 06, 2010 | Saeco Vienna Digital Coffee Maker,...

1 Answer

low water pressure, so takes ages to produce a cup of coffee. Has been de-scaled regular


If you get good flow with the portafilter out, you may need a new pump. When you descale do you run the descaler through the brew head? That is one problerm that people make is running the descaler through both the wand and the brew head. Sclae will build up in the pipe in the brew head and restrict it.

Feb 28, 2010 | FrancisFrancis! X1 Espresso Machine

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