At times after you have entered the correct password for the wireless network on your computer you are unable to connect to the wireless network and see the below mentioned errors:
- "Windows was unable to find a certificate to log you on to the network."
- "Validating identity" replacing the name of the wireless network.
- A pop-up window requesting for login credentials off the wireless connection.
To avoid these error messages, you need to manually create or add a wireless network profile. Follow these steps to manually add a wireless network on Windows XP and Vista computers. Manually add a wireless network on a Windows Vista computer:
Manually add a wireless network on a Windows XP computer
- Click Start, and then select Network.
- Select Network and Sharing Center.
- Click Manage wireless networks.
- Click Add and select Manually create a network profile.
- Type the SSID, select the type of security and type the wireless password in the Security Key/Passphrase field.
- Select the Start this connection Automatically and Connect even if the network is not broadcasting check boxes.
- Click Next and close the window.
- Go to the Network and Sharing Center and select Manage network connections.
- Right click on Wireless network connection and then select Status.
- Click details and check the IPv4 address.
- If there is a valid IPv4 address, check if the computer can access the Internet wireless.
Note: The following steps are for a wireless network that has WEP security.
- Click Start, then select Control Panel.
- In the left pane, select Switch to Classic view.
- Click Network Connections.
- Right click Wireless Network Connections and select Properties.
- Click on the Wireless Networks tab.
- Click the Add button.
- Enter the name of the wireless network (SSID).
- Set the encryption type to WEP.
- Clear the key is provided for me automatically check box.
- Enter the network key and confirm it. Note: Make sure that "This is a computer-to-computer (ad-hoc) network" is not selected. Click OK, and then click OK again.
- Right-click Wireless Network Connections and select Status.
- Click on the Support tab and check if there is a valid IP address.
- Check if the computer can access the Internet wirelessly.
If you still receive the same error message after manually adding a wireless network on a Windows XP computer, ensure that IEEE 802.1x authentication of the wireless adapter is disabled.To disable IEEE 802.1x authentication:
- Click Start, then select Run.
- In the Run dialog box type ncpa.cpl and then click OK.
- Right-click the Wireless network connections icon, and then select Properties.
- Click the Wireless network tab.
- Click the Properties button beside Remove.
- Click the Authentication tab, and clear the Enable IEEE 802.1x authentication for this network check box.
- Click OK to update the settings.
This TIP applies to: All Windows XP and Vista computers that display the listed error messages when attempting to connect to wireless network of routers (specifically NETGEAR).