Nespresso Aeroccino Automatic Milk Frother Instructional Video

Contact the Nespresso Club at 800.562.1465. The replacement frothing/steaming whisk set, item number 13192/6, is currently available for sale at $2.95. .Shipping is flat fee of $6.95

Call Nespresso customer service at 800-562-1465. Replacement set of 2 wisks were $2.95 + shipping

both parts can be found on amazon for about 9.99$. take a look here: Secura Automatic Electric Milk Frother and Warmer Whisk Set. I hope this was helpful. cheers

Sorry, but it looks as though you have the classic Aeroccino-problem. Nespresso states that leaving the Aeroccino on its base while it is plugged-in to the wall, will cause it to short-circuit (because there is no off-switch on the base, it is continually feeding full power to the frother), and the result is that it makes only warm milk. Replacement is the only solution...I hope you are still under warranty.

you should contact nespresso to buy a new one.
www.nespresso.com