Tip & How-To about Office Equipment & Supplies
UPDATE: HP is no longer honoring this repair.
If you have an HP M1522h and you are getting this error, there may be hope for you. Check the back of your product for the sticker with the serial number on it. Also on that sticker is the date of manufacture. If your machine was manufactured before January 1, 2010, then HP has a service advisory that addresses this issue. A service advisory is an admission by HP that the product does not meet expected standards and as such they offer a free repair of the machine, regardless of the warranty status of the product. HP will replace both the scanner assembly and the formatter on your machine and it will not cost you a dime. You simply need to contact HP at 1-800 HPINVENT. This service advisory is valid until December 31, 2011.
Posted by Mark... on
Dec 04, 2015 | HP Office Equipment & Supplies
HPM2727mfp - Scanner Error 5 - Scanner Error 8
These errors indicate a problem with the flatbed scanner assembly. The flatbed is no longer able to initialize or find home position. The scanner may move back and forth continually and the light flicker at a high rate of speed. The flatbed scanner will need to be serviced/changed. The part required is CB532-67905
Please contact your local Hewlett Packard Repair Center.
I hope this has been of assistance.
Jan 02, 2011 | HP Laserjet M2727nf Multifunction Printer
Jul 24, 2009 | HP LaserJet 3030 All-In-One Printer
Jul 16, 2009 | HP LaserJet 3330 All-In-One Printer
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