Tip & How-To about Computers & Internet

The user profile service service failed the log on. User profile cannot be loaded

Follow these steps:

>Turn the computer off.
>Turn it back on and keep on tapping F8.
>Advance Boot Menu will come up.
>Using the up/down arrow keys select Safe Mode.
>Hit Enter.
>It will load windows and it takes a few moment.
>You will be asked to logon with your password.
>Type your password and wait for windows to load everything up.
>Now, click on Start.
>Type System Restore on the Start Search bar.
>Hit Enter.
>On the System Restore window, Hit Next
>Select a date from the Restore Points saved.
>Select the date when you know the computer was working fine. (maybe 3-5 days will do)
>Then click on Finish or Continue or Next.
>Your computer will restart.
>Don't do anything with it, wait for it to load everything back.
>If it prompts you to login with your password, type the password in.
>It should accept your password and windows should load normally.

That's it! It's not your fault. It happens once in a while especially if a windows update is not compatible or has not completed successfully. We can't prevent this from happening but rest assured that next time it happens, you know what to do. This happens, let's say once or twice in the life of a computer. Have fun! Thank you for choosing FixYa!

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2 Answers

i cant seem to get into safe mode on my comp


When you first turn the computer on Keep tapping F8 if that doesnt work Try F5.
If you can get into Windows then you can make the computer boot into Safe mode next time you start it up using MSConfig.
If you have XP you will need to Start > Run > msconfig.exe Windows Vista / 7, Start > (Type in the start search box under All Programs) msconfig, you will notice it come up and the top of the box > Click on it and when prompted by UAC click Continue / Yes.
Now that you are in MSConfig under the general tap select Diagnostic Startup, press apply then OK, you will not be prompted to restart the computer. Restart and it will put you into Safe Mode.

Apr 25, 2011 | Computers & Internet

1 Answer

My computer will load up until it gets to the welcome screen. I can move my cursor around but computer stays on that welcome screen.


Hi justusd055,

If your system just stays on the welcome screen it might caused by missing or deleted OS files. There are several ways to check this particular issue either by using the system restore or using your recovery disc. Please try to follow the steps below to diagnose if this is a software or hardware problem.

1. Turn off the computer.

2. Go to the safemode.
--> boot up your computer, the moment you pressed the power button go ahead and tap the F8 key continiuosly. ( Just keep on tapping it until you see the windows advanced option menu).

3. Now select safemode.
-->to select safemode, use the arrow key to select it then press the enter key.

4. Go to system restore.
--> click on the start menu, all programs, select accessories folder , system tools, then click on system restore.

5. Then select restore point.
--> select the date wherein you were able to use the computer properly.

Hope it helps.

Thank you for using FixYa.

Feb 12, 2011 | Gateway MX6927 Notebook

1 Answer

my acer netbook starts and you can see the screen works but couple seconds later it just turns black. Can anyone tell me why its doing that?


Hi,

It appears that Operating system is failing to load. Try the steps below:

1. Turn Off the computer
2. As soon as you power button to turn ON the computer keep on tapping the F8 key, it will boot to Advance boot menu,
3. Select Safemode with the help of Down arrow keys and hit Enter
4. If the computer is booting to Safemode then there is no hardware failure, you can try full system restore.

To do a full system restore, please follow the below mentioned steps:
1. Turn Off the computer
2. As soon as you hit the power button keep on holding the Alt key and keep on tapping the F10 key ie Alt+F10
3. It will boot to Acer Recovery Console
4. Select Full System restore and follow the on screen instruction

NOTE: This is erase everything from the computer including any data; pictures or music

Thanks and regards,
Anil.B.R

Nov 23, 2010 | Computers & Internet

1 Answer

computer freezes when I sign onto my accont


Hi,

To resolve this issue, shutdown the computer and Restart it, as soon as it restarts keep on tapping F8 key, now select, "Last Good Known Configuration" and hit "Enter" key. It should take care of the issue. If not, then boot the computer to "Safemode", to do so, restart the computer and as soon as it restarts keep on tapping F8 key, now select "Safemode" from the Advance boot menu. If it is booting to Safemode, then perform a system restore to previous date. If nothing happens, then you have to perfomr a full system restore.You can restore the computer back to factory default,to do so, follow the below steps: Turn OFF the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10" key, i.e Alt+f10, it will open the recovery console, select full factory restore and follow onscreen instruction. NOTE: This will erase all the datas on the computer.

Thanks and Regards,

Anil.B.R

Aug 15, 2010 | Acer Audio Players & Recorders

1 Answer

When I turn On my EEEPC 1005HA is not able to start up and goes to system recovery. is just 6 month old..


youre having no boot issues,
> enter advance boot menu by pressing F8 after pushing power button to turn on system, keep tapping on F8 until you get to the advance menu screen
> select last known good config then enter,
> if still no boot, go back to advance boot menu select disable automatic restart when system fail to see if system is getting Bluescreen error
> if there is bluescreen read it out to see if caused by hardware or software
> if no bluescreen then last thing you an do is to back-up files with help of local tech then restore system to factory default or reformat harddrive, OS might be corrupt

Please feel free to ask questions

Jun 05, 2010 | ASUS Eee PC 1005HA-PU1X-BK Netbook

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