Tip & How-To about Office Equipment & Supplies

Printer Maintenance Tips

Keep the print heads clean

It is important you keep the printer heads clean. This stops ink clogging the nozzles of the printer, and reduces ink smudge on the paper. This is important for HP and Lexmark printers, as they don't always do the best automatic clean in my experience.

To clean the print heads, remove the cartridge, and gently clean the print heads with a soft cotton cloth dipped in a little water. I wouldn't recommend using tissue or alcohol. I have personally damaged a few printers doing this. Be warned!

Make sure the print heads are dry and then replace the cartridge. By doing this you will expand your printer life and the quality of the printouts.

Prevent the printer from drying up ink by using it

I remember taking support calls around a year ago. People would say I haven't used the printer for over a year, and the quality isn't what I expected.

If you use your printer regular this will prevent ink drying up and keep the printer and ink in good condition. Use both Colour and black and white prints weekly to stop the nozzles on your printer getting clogged up, or the ink to simply dry up.

Be careful with printer jams

Don't ram the paper out if you have a paper jam. This can damage the printer, which I have seen done many times. Look at guides on the manufactures site, if you don't have time to do that, remember that you want to get the paper out smoothly. Most HP Printers have a hatch attached at the back that can be removed. You will then have access to the paper wheels, and you should be able to see the paper that is jammed in there. Remove the paper this way, and it is unlikely that you will damage the printer.

Power down correctly

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What is the cause of new cartridges running out of ink while checking trying to align print head?


You must replace the print head., as long as printer detecting that nozzles are not firing properly., it keep on cleaning the head, result it will drains the inks from the ink tanks...once you replaced both print head & tanks, take print outs at least twice in a week., perform nozzle cleaning once in a month to avoid this type of nonsense..

Sep 11, 2014 | HP Officejet Pro 8500 All-in-one -...

2 Answers

the colour is faint, a new catridge was installed


Hi there,
When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the print head nozzles are probably clogged. Follow the procedures below to clean the nozzles.

Step 1 : Printing the Nozzle Check Pattern.
If white stripes are noticeable
Step 2 : "Aligning the Print Head"
If print quality is poor
Step 2 : "Print Head Cleaning"
if the problem remains
Step 3 : Print Head Deep Cleaning"
if the problem still remains
Step 4 : Replacing Ink Tanks.

Note : * If the ink tank replacement does not resolve the problem, contact the Customer Care Center.
* You will be alerted if low ink warning is enabled.
* When the Maintenace button on the operation panel is pressed, the maintenance mode is shown. Numbers and functions that can be selected on the maintenance mode as follows :
01 : Printing the Nozzle Check Pattern
02 : Print Head Cleaning
03 : Print Head Deep Cleaning
04 : Aligning the Print Head
05 : Reset the ink counter.
06 : "Display" or "Not Display" remaining ink volume.
07 : Date and order setting.

Printing the Nozzle Check Pattern : Print the nozzle check patterb to determine whether the ink ejects properly from the print head nozzles and to verify print head alignment. Use this function when printed results are blurred or the color is incorrect,
1) With the printer on, load a sheet of Letter paper in the printer.
2) Print the Nozzle Check Pattern.
a) Press the Maintenance button,
b) The Maintenance icon and 01 appear on the LCD.
c) Press the OK button. The nozzle check pattern is printed.
3) Examine the nozzle check pattern output by the printer.
a) Lines missing in this pattern indicate that the print head of black ink requires cleaning. Perform the Print Head Cleaning.
b) White stripes in this pattern indicate that the print head of color ink requires cleaning. Perform the Print Head Cleaning.
c) Uneven patterns indicate that the print head requires alignment.
Perform Aligning of Print Head.
d) Noticeable white stripes in this pattern indicate that the print head require alignment.
Perform Aligning of Print Head.

Print Head Cleaning : Clean the print head if you suspect that the nozles might be clogged. Cleaning the print head consumes ink, so perform print head cleaning only when necessary.
1) Ensure that the printer is on.
2) Start print head cleaning.
a) Press Maintenance button.
b) Press right arrow once to display 02 on the LCD.
c) Press the OK button.
Important : Do not perform any other operations until the print head cleaning finishes. This takes about 50 seconds.
Note : After the print head cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean.
If the problem persists, perform printhead deep cleaning.

Print Head Deep Cleaning : If print quality does not improve by standard print head cleaning, try print head deep cleaning, which is more powerful process. Print head deep cleaning consumes ink, so perforn this procedure only when necessary.
1) Ensure that the printer is on.
2) Start Print Head Deep cleaning.
a) Press Maintenance button.
b) Press right arrow twice to display 03 on the LCD.
c) Press the OK button.
Important : This process takes one or two minutes to complete so simply wait until the Power lamp stops flashing.
Note : After printhead deep cleaning finishes, print the nozzle check pattern to verify that the printhead nozzles are clean.
If the printhead is still not clean after the second deep cleaning, replace the ink tank.
If ink tank replacement does not resolve the problem, the print head may be worn out. Contact the Customer Care Center.

Hope this helps.
Please rate my response.
Thanks.

Have a good day.

Dec 07, 2009 | Canon i475 InkJet Printer

1 Answer

Can you help? After changing the cartridges, I keep getting a message about the ink head being incorrect...I am directed to press 'OK' which does not help; then to turn printer off and on again, which helps momentarily. I don't know anything about print heads and didn't move or change anything but the ink cartridges. (Using Canon ink..the same as before.) It will not print at all.


Cleaning your head might resolve your problem. Perform the below steps to clean the head:

Print Head Cleaning / Head Refreshing If the printed nozzle check pattern is broken, missing, or a specific color is not printed, clean the print head (Cleaning) or print head deep cleaning (Deep Cleaning). Note:
  1. Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the ink tanks.

  2. Print head cleaning is performed when you connect the power cord. Your machine may perform print head cleaning periodically to avoid clogging.
Overview:
Step1:
Print the Nozzle Check Pattern.
To check whether the print head nozzles are clogged, print the Nozzle Check Pattern.
downicon.gif If the print quality is poor, perform print head cleaning.
Step 2:
Perform print head cleaning.
This unclogs the print head nozzles
Print the Nozzle Check Pattern again.
To check whether the print head nozzles are clogged, print the Nozzle Check Pattern.
If the print quality is still poor, perform two print head cleanings.
downicon.gif Print the Nozzle Check Pattern again.
Step 3:
Perform deep print head cleaning.
This is a more powerful cleaning.

Displaying the Maintenance screen
  1. Ensure that the printer is powered on.

  2. Press the <Menu> button.

  3. Press the left or right cursor to select [Maintenance/settings], then press <OK>.

  4. Press the left or right cursor to select [Maintenance], then press <OK>.

Print Nozzle Check Pattern
  1. Press the Open button to open the output tray.

    mp500_openbutton.gif

  2. Load letter-sized plain paper in the auto sheet feeder (ASF) or the cassette.

  3. Display the Maintenance screen on the printer.

  4. Press the up or down cursor to select [Nozzle check], then press the <OK>.

    mp800_nozzlecheck.gif

  5. Press the up or down cursor to select [Yes], then press <OK>. (The nozzle check pattern is printed.)

  6. Confirm the nozzle check pattern.
05sj00160_03a.gif 05sj00160_03b.gif < 1 > The normal nozzle check pattern
< 2 > The abnormal nozzle check pattern
< 3 > Some black ink lines are broken.
< 4 > White lines are present in the color ink pattern.
< 5 > Both black and color inks are not present.

Note:
  1. When all patterns are printed normally, press the up / down cursor button to select "All A" and press the OK button.

  2. When any patterns are printed abnormally, press the up / down cursor button to select "Also B" and press the OK button.
Print Head Cleaning:
  1. Display the Maintenance screen on the printer.

  2. Press the up or down cursor to select [Cleaning], then press <OK>.

    mp800_cleaning.gif

  3. Press the up or down cursor to select [Yes], then press <OK> to start print head cleaning.

    Note:
    Do not do any other operations until print head cleaning is completed.


  4. Print the nozzle check pattern and check the print head status.
Deep (Print Head) cleaning:
  1. Display the Maintenance screen.

  2. Press the up or down cursor to select [Deep cleaning], then press <OK>.

    mp800_deepcleaning.gif

  3. Press the up or down cursor to select [Yes], then press <OK> to start print head deep cleaning.

    Note:
    Do not do any other operations until print head deep cleaning is completed.


  4. Print the nozzle check pattern and check the print head status.

    Note:
    If the printed result does not improve even after doing print head deep cleaning, turn off the printer. Then, after 24 hours or later, do print head deep cleaning again. (After a given time interval, ink could dissolve itself, resulting in ink unclogging.)

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Apr 22, 2009 | Canon Pixma MP500 All-In-One InkJet...

2 Answers

I have an HP LaserJet 4050 and it needs perform printer maintenance. what should i do


it means it is time to do some preventive maintenance on your unit, or keeping the print heads clean
It is important you keep the printer heads clean. This stops ink clogging the nozzles of the printer, and reduces ink smudge on the paper. This is important for HP , as they don’t always do the best automatic clean in my experience.
To clean the print heads, remove the cartridge, and gently clean the print heads with a soft cotton cloth dipped in a little water. I wouldn’t recommend using tissue or alcohol. Be warned!
Make sure the print heads are dry and then replace the cartridge. By doing this you will expand your printer life and the quality of the printouts.
Prevent the printer from drying up ink by using it
I remember taking support calls around a year ago. People would say I haven’t used the printer for over a year, and the quality isn’t what I expected.
If you use your printer regular this will prevent ink drying up and keep the printer and ink in good condition. Use both Colour and black and white prints weekly to stop the nozzles on your printer getting clogged up, or the ink to simply dry up. Be careful with printer jams Don’t ram the paper out if you have a paper jam. This can damage the printer, which I have seen done many times. Look at guides on the manufactures site, if you don’t have time to do that, remember that you want to get the paper out smoothly. Most HP Printers have a hatch attached at the back that can be removed. You will then have access to the paper wheels, and you should be able to see the paper that is jammed in there. Remove the paper this way, and it is unlikely that you will damage the printer. Power down correctly Turn your printer off when not in use. This can prevent drying of ink and also help keep the printer functioning at high quality. Remember to use the printers power button, and them remove at the plug if need be. Don’t power off if you are in the middle of something. These will just cause problems for you. Clean your printer but don’t over do it IF you perform print ink clean by software or your printer’s hardware, do it once and not over and over. Doing this over and over can cause more damage than good. Clean your printer’s encoder strip monthly to stop quality issues at a later date. Remember if you have low ink to replace immediately. This prevents ink being left in the printer heads and nozzles, and will generally give your printer more life.

hope this helps you, dont forget to mark my solution pls.

Aug 08, 2008 | HP Office Equipment & Supplies

1 Answer

printer update


Print Head Cleaning / Head Refreshing If the printed nozzle check pattern is broken, missing, or a specific color is not printed, clean the print head. NOTE:
a. Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the ink tanks.

b. Print head cleaning is performed when you connect the power cord. Your machine may perform print head cleaning periodically to avoid clogging.
  1. Press <COPY> or <PHOTO>.

  2. Press <Menu> repeatedly until <USER DATA> appears.

  3. Press < (left arrow) or > (right arrow) to select [MAINTENANCE].

    sj402063.jpg

  4. Press <OK>.

  5. Use < or > to select [CLEANING] or [HEAD REFRESHIN] as necessary.

    sj402078.jpg

    [CLEANING]: Performs normal print head cleaning.
    [HEAD REFRESHIN]: Performs deep print head cleaning.

  6. Press <OK>.

    sj402079.jpg

  7. Print a Nozzle Check Pattern to see if print quality improved.
    1. Press <COPY> or <PHOTO>.
    2. Press <Menu> repeatedly until <USER DATA> appears.
    3. Press < (left arrow) or > (right arrow) to select [MAINTENANCE].

      sj402063.jpg
    4. Press <OK>.

      sj402064.jpg
    5. Press <OK> again.
      The machine prints a nozzle check pattern (A).

      sj402060.jpg

  8. If broken or white lines appear in the pattern, perform two Head Refreshings (from steps 1 through 6) then print another Nozzle Check Pattern.

  9. If print quality does not improve after two Head Refreshings, replace the appropriate ink tank.
Confirming The Nozzle Check Pattern
Broken lines
sj402061.jpg White lines
sj402062.jpg Click here to return to step x to perform Head Refreshings

Oct 18, 2007 | Canon PIXMA MP130 All-In-One InkJet...

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