Tip & How-To about Fuji FinePix A360 Digital Camera

Fix lens that won't extend fully

If your A360 only extends the lens partway when you turn the camera on in picture mode, there is an easy solution that requires no technical knowledge whatsoever. Mine exhibits this behavior most of the time, and I've experimented it with it and found that these two things help:

1. Hold the power button down the entire time the lens is extending. For whatever reason, this seems to help.

2. If your lens extends only partway (if this is the case the screen and all pictures you take should be blurry), simply hit the macro mode button (the little flower to the left of the zoom) twice. This works because when you go into macro mode, the camera automatically brings the lens to its lowest zoom, which is meant to bring the lens back from a high zoom, but also works in reverse. You may have to repeat this procedure a couple times each time you start the camera (you'll know it's fixed when you no longer hear the motor whine when you press the button).

One last tip: if you've had this problem before and you start up your camera and it seems fine, use trick number 2 anyways, just to double check that the lens is indeed in the correct position. I've made the mistake of assuming, based on the fact that the picture on the screen looked sharp, that the lens was fully extended. When you look at your pictures, you may find that all of them (even those taken with a tripod!) may be blurry.

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I keep getting a zoom error message. I turn the camera on and off and this still occurs.


First off how long have you owned the camera? Just to confirm it is a Fuji finepix a360. This means most likely it was dropped or banged with the lens extended out. There are a few things you can try and do yourself. If its under a year old it still has a warranty. If not you can still have it repaired by fuji or an independent repair service.

If your camera is still under warranty, the best thing you can do is to take it to the nearest official repair shop and they should fix it for free.
If your camera is out of warranty, or if the manufacturer refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try the following methods to repair it yourself.

First, make sure your camera has fresh batteries and it is in recording mode.

Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.
Another method is to tap the padded USB cover part on a hard surface, for example, a desk. Sounds simple, but it works.

Try forcing the camera lens. Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended. Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.
Please let me know if you need any further assistance.
Thanks,
Lee

Nov 05, 2009 | Fuji FinePix A360 Digital Camera

2 Answers

Fuji (A360) lens won't come out


Lens mechanism is jammed. Probably the counter wheel attached to the drive gear is hitting the sensor and stopping it from working, so will switch off. Needs a service

May 04, 2009 | Fuji FinePix A360 Digital Camera

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