Tip & How-To about Office Equipment & Supplies

Error Message: Spooler Subsystem App has encountered a problem and needs to close.

Important:

This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry

Symptom:

When you try to start or stop the Print Spooler service, or when you click Start and then click Printers and Faxes, you may receive the following error message:

Spooler subsystem app has encountered a problem and needs to close.

When you try to print, you may receive the following error message:

Operation cannot be completed.

Cause: loadTOCNode(1, 'cause');

This issue may occur if the correct installation and functionality of a newly installed printer is affected by an existing third-party printer driver or service.

For example, this issue may occur if the LexBCE custom printer driver from Lexmark is installed on your computer before you add another printer.

Resolution: loadTOCNode(1, 'resolution');

Warning: Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might result in reinstalling the operating system

1.
Start the computer in Safe mode.

For additional information about starting your computer in Safe mode, click Start, click Help and Support, type safe mode in the Search box, press ENTER, and then click the Start Windows in Safe mode topic.
2.
Start Windows Explorer, and then delete all files and folders in the following two folders:

c:\windows\system32\spool\printers

c:\windows\system32\spool\drivers\w32x86
3.
Click Start, click Run, type regedit in the Open box, and then press ENTER.
4.
Navigate to and then click the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x86
View the list of subkeys. There should be only the following subkeys:

Drivers

Print Processors
5.
If there are any keys other than those listed in step 4, follow these steps:
a.
On the File menu, click Export.
b.
In the File Name box, type a descriptive name for this key -- for example, type WindowsNTx86regkey -- and then click Save.

You can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x86 registry key to restore the key if you experience any problems after you complete this procedure.
c.
Delete all keys other than those listed in step 4 .
6.
Navigate to and then click the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key. View the list of subkeys. There should be only the following subkeys:

BJ Language Monitor

Local Port

PJL Language Monitor

Standard TCP/IP Port

USB Monitor
7.
If there are any keys other than those listed in step 6, follow these steps:
a.
On the File menu, click Export.
b.
In the File Name box, type a descriptive name for this key -- for example, type WindowsNTx86regkey -- and then click Save.

You can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key to restore the key if you experience any problems after you complete this procedure.
c.
Delete all keys other than those listed in step 6.
8.
Disconnect the printer cable from the computer, and then restart the computer.
9.
Reconnect the printer cable to the computer, install the printer according to the manufacturer's installation instructions, and then try to print a test page.


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1 Answer

Why can I not send attaxchment


This issue may occur if the Outlook registry key is corrupted. When other programs try to use the Outlook Simple MAPI interface, they cannot retrieve the required information from the registry.

You must first remove the corrupted Outlook registry key, and then perform a Detect and Repair operation to have Outlook rebuild the key. To do this, follow these steps:

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then press ENTER.
  3. In Registry Editor, locate the following subkey in the registry: HKEY_LOCAL_MACHINE\Software\Clients\Mail\Microsoft Outlook
  4. Select the subkey, and then press DELETE.
  5. Click Yes.
  6. Quit Registry Editor.
  7. Start Outlook.
  8. On the Help menu, click Office Diagnostics.
  9. Follow the instructions on the screen to complete the repair.
Important: Above section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

Oct 13, 2016 | Computers & Internet

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error 28000 cisco vpn win xp


I suggest that you follow the below article that will give you information on How to Uninstall Manually and Upgrade the Cisco VPN Client that I found on the Cisco Support website: http://www.cisco.com/en/US/products/sw/secursw/ps2308/products_tech_note09186a0080094b7f.shtml Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up annd restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756 ) How to back up and restore the registry in Windows Thanks, Irfan H, Microsoft Answers Support Engineer

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Hi Arvind,

This issue is caused by the DelFin Media Viewer.

Resolution as follows;

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows(Do not miss on this)

To resolve this issue, follow these steps:
  1. Remove DelFin Media Viewer from your computer according to the DelFin Media Viewer's manufacturer's instructions. For help with removing DelFin Media Viewer, contact the manufacturer, the DelFin Project, Inc. To do this, visit the following DelFin Web site: http://www.delfinproject.com (http://www.delfinproject.com)
  2. Click Start, click Run, type regedit, and then click OK.
  3. Locate the Run registry key in the following location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
  4. Delete the Pgmonitr.exe string value. It may also be listed as Del Fin Media Viewer in the Run list.
  5. Quit Registry Editor.
  6. Restart your computer.

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I have a networked xerox phaser 4500. I am trying


This notification is actually controlled in Windows... In XP, follow these steps...
  1. From the Start menu, choose Printers and Faxes. Windows displays the Printers and Faxes window.
  2. Within the window, choose Server Properties from the File menu. Windows displays the Print Server Properties dialog box.
  3. Make sure the Advanced tab is displayed.
  4. Make sure the Show Informational Notifications for Local Printers check box is cleared.
  5. Make sure the Show Informational Notifications for Network Printers check box is cleared.
  6. Click OK.
  7. Close the Printers and Faxes window.
For Windows Vista, it is more complicated...
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows To disable balloon tips in the notification area, follow these steps:
  1. Click Start, click Run, type regedit, and then press ENTER.
  2. Locate the following subkey: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced
  3. Right-click the right side pane, create a new DWORD value, and then name it EnableBalloonTips.
  4. Double-click EnableBalloonTips, and then give it a value of 0.
  5. Close Registry Editor.
  6. Log off Windows, and then log back on.

Sep 02, 2009 | Xerox Phaser 4500 Printer

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