Tip & How-To about Computers & Internet

IP ADDRESS.. 0.0.0.0 troubleshooting

Symptom:
loadTOCNode(1, 'symptoms');

When you use the ipconfig command to renew your computer's IP address, either of the following behaviors may occur:

You may receive the following error message:

An error occurred while renewing interface local area connection. The system cannot find the file specified.
-or-

The command may return the IP address and the subnet mask 0.0.0.0.

Resolution:
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To resolve this behavior, use the following methods in the order they are presented. Before you start, restart your computer. After each method, test to determine whether the issue is resolved.

Method 1. Turn Off Firewalls:

loadTOCNode(2, 'resolution'); Make sure there are no firewalls and that Windows XP Internet Connection Firewall or Windows Firewall is turned off.

If you have a third-party firewall installed, disable it.
For information about how to disable your firewall, see the product documentation, or contact the technical support department of the manufacturer.

Turn off Windows XP Internet Connection Firewall. To do so, follow these steps:
1.
Click Start, click Control Panel, click Network and Internet Connections, and then click Network Connections.
2.
Right-click your connection, and then click Properties.
3.
Click the Advanced tab, and then click to clear the Internet Connection Firewall check box if it is selected.

If you use Microsoft Windows XP Service Pack 2 (SP2), follow these steps to turn Windows Firewall off:
1.
Click Start, click Run, type ncpa.cpl, and then click OK.
2.
Right-click your connection, and then click Properties.
3.
Click the Advanced tab, and then click Settings.
4.
On the General tab, click Off (not recommended).

Method 2. Verify That Your Network Card Is Installed Correctly:

loadTOCNode(2, 'resolution'); Verify that your network card is installed correctly. To do so, follow these steps:
1.
Right-click My Computer, click Manage, and then click Device Manager under Computer Management.
2.
Expand Network Adapters, and then verify that your network adapter is listed.

If your network adapter is not listed, use the following methods in the order they are presented:
a.
Update or reinstall the driver.
b.
Move the adapter to another available slot, and then reinstall it.
c.
Replace your network adapter.

Method 3. Verify That the Dynamic Host Configuration Protocol (DHCP) Client Service Is Started:

loadTOCNode(2, 'resolution'); Verify that the DHCP Client service is started. To do so, follow these steps:
1.
Right-click My Computer, click Manage, expand Services and Applications under Computer Management, and then click Services.
2.
Verify that the DHCP Client service is running.
3.
If the service is stopped, right-click DHCP Client, and then click Start.

Note: If the service does not start, a dependency group or service may also be stopped.

Method 4. Modify the Registry:

loadTOCNode(2, 'resolution'); Warning: Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.Make sure that the DHCP registry entry is correct. To do so, follow these steps:
1.
Click Start, click Run, type regedit, and then click OK.
2.
Locate the following registry key.

HKEY_LOCAL_MACHINE\System\ControlSet001\Services\DHCP
3.
In the right pane, double click DependOnService, and then make sure that the Data Value value is Tcpip Afd NetBT.
4.
Restart your computer, and then verify that the DHCP service is started as described in Method 3.
The information in this article applies to:

Microsoft Windows XP Home Edition

Microsoft Windows XP Professional

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Related Questions:

2 Answers

2 computers have the same IP address


1st find the two computers or items that have the same IP address by following the step to get to the command prompt on computers and laptops. If one is a printer you'll need to go into the network settings to look. Pick one and go to the start button and on the start menu find the run or search and type "cmd" and hit enter. This will open the command prompt window. Type "cd\" to get back to the root (c:\>) now type "ipconfig" and hit enter look at the IP address and make a note of it, next type "ipconfig /release"(leave a space after ipconfig) and the computer will wipe the IP Address, next type Ipconfig /renew (leave a space after ipconfig) and it will pickup a new IP Address. check if it's the same or different from the one before. If it is different you are done.

Jan 31, 2015 | Computers & Internet

2 Answers

what does computer command "ipconf/release" do?


This command will flush the IP address from an active connection. The correct syntax is ipconfig /release *con* which will release all connections. If you just want to see if you can get a new address then use ipconfig /renew

Sep 03, 2014 | Lenovo ThinkCentre Computers & Internet

2 Answers

Intermittently, my home network and internet access ceases to function. Troubleshooting indicates the "Local Area Connection" doesn't have a valid IP connection. Resetting the router (12 second power disconnect) resolves the symptom. How do I fix the problem?.


Going inot the router configuration page and reserving your computer with a specific IP address would resolve this issue, If you have never gone into the router config page, it would be reccomended that you not do this, and have a computer savvy person with networking experiance do this for you.

another solution would be releasing and renewing your IP address in the command prompt on your computer

in command prompt, type : ipconfig /release ENTER then ipconfig /renew to renew your ip address, this can be done rather than resetting the router everytime

Jul 02, 2011 | D-Link DIR-615 Wireless Router

4 Answers

How to release and renew the IP address in Win Xp.


Go to start
Go to run
type cmd
to renew the IP command is

ipconfig /renew

to releaed the command is


ipconfig /release

May 03, 2010 | HP Pavilion dv6000z Notebook

2 Answers

need to renew ip address for my emachine T3516


just right click on your local connection on the desktop by the clock and click on "repair". this should clear the cache and renew the IP addy and DNS for yur connection. OR

Follow these steps to quickly release and/or renew the Internet Protocol (IP) address of a computer running Windows XP, Windows 2000, or Windows NT. Here's How:
  1. Click the Start menu button on the Windows taskbar.
  2. Click Run... on this menu.
  3. If the computer is holding a current IP address, type 'cmd' (without the quotes) in the text box that appears. A command prompt window appears on the screen.
  4. Type 'ipconfig' (without the quotes) to view the status of the computer's IP address(es).
  5. If the computer is holding a current IP address, type 'ipconfig /release' to let go of the address.
  6. Type 'ipconfig /renew' to obtain a new IP address (whether or not the computer is holding a current address).
Tips:
  1. If it is not necessary to view the current IP addresses on a computer, simply type 'ipconfig /release' or 'ipconfig /renew' (without the quotes) in the text box that appears in Step 3.

  2. To bring a computer back onto the network after moving it to a different location, or experiencing an unexpected outage, first release, then renew the IP address. Computers on DHCP networks often (but not always) re-establish network connectivity automatically

Oct 28, 2008 | Gateway Computers & Internet

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