Tip & How-To about Computers & Internet

"access denied" in XP

Introduction:

When installing or uninstalling the printer driver, a message may appear stating that access is denied. This may occur in Windows 2000 or XP. It may be necessary to edit the registry of the computer to resolve this issue.

Editing the registry with the instructions in this document may bypass security profiles. Please consult your system administrator.

According the instructions below, first check the service pack on your computer, and if necessary update it. If the issue is not resolved, proceed and edit the registry.

Instructions:

Step 1: Check the service pack

The issue may be resolved by updating the service pack, if the most recent service pack is not already installed. To check which service pack is installed on the computer, complete the following steps:

  • Windows XP: Click Start, right-click My Computer, and then click Properties. Under System:, the service pack is listed.

  • Windows 2000: Right-click My Computer and then click Properties. Under System:, the service pack is listed.

Make a note of the service pack information.

On the Microsoft Web site, find the Windows Update information. Check to verify the latest service pack and whether it is installed on your computer. If necessary, follow the instructions provided by Microsoft, or contact Microsoft for help, to install the service pack.

If the error message returns and you are unable to install or uninstall the printer driver, proceed to Step 2.

Step 2: Edit the Registry

Window maintains most of the information about your computer and its programs in a file called the registry. It is important to backup the registry before editing it. If mistakes are made when editing the registry, your computer may not function properly. Having a backup copy of a working registry will allow you to restore your computer to a working state if mistakes are made while editing the registry.

Backing up the Registry

Complete the steps in this section to backup the Windows registry.

  1. Click Start and then click Run.

  2. In the Open box, type regedit. Click OK.

  3. In the Registry Editor, select My Computer.

  4. In Windows 2000, click Registry and then Export Registry.

    In Windows XP, with My Computer highlighted, click File and then Export.

  5. Browse to a file location that will be easy to remember.

  6. Under Export Range, select All.

  7. Type in a filename. Suggestion: registry_backup with the current date.

  8. Click Save to save the backup copy of the register.

Editing the Registry in Windows XP

To make the necessary changes to the registry in Windows XP, follow these instructions:

  1. Click the ( +) next to HKEY LOCAL MACHINE.

  2. Click the ( +) next to SOFTWARE.

  3. Right-click Hewlett-Packard, then click Permissions. Verify that Full Control is checked in the Permissions for Users box below the Group or user names box. Then, click OK.

  4. Click the ( +) next to Hewlett-Packard.

  5. Right-click HPDJ PRINTING SYSTEM CONFIG and then click Permissions. Verify full control is allowed for each user on the list. Then, click OK.

  6. Right-click HPZ and then click Permissions. Verify full control is allowed for each user on the list, then click OK.

  7. Click the X in the upper-right corner of the Registry Editor to close it.

    Now, with the registry edited properly, uninstall and reinstall the printer.

Editing the Registry in Windows 2000

To make the necessary changes to the registry in Windows 2000, follow these instructions:

  1. From the desktop (with the registry closed), click Start and Run.

  2. In the Open: box, type Regedt32 and then click OK.

  3. In the tiled windows, find the one labeled HKEY_LOCAL_MACHINE on local machine and maximize it.

  4. Double-click HKEY LOCAL MACHINE.

  5. Double-click Software.

  6. Click the Hewlett-Packard entry.

  7. Click Security on the menu bar at the top of the window.

  8. Click Permissions. Verify that Full Control is checked in the Permissions box.

  9. Double-click Hewlett Packard.

  10. Click HP DJ PRINITNG SYSTEM CONFIG.

  11. Click Security and then click Permissions. Verify that Full Control is allowed for every user in the list. Click OK.

  12. Click HPZ.

  13. Click Security and then click Permissions. Verify that Full Control is allowed for every user in the list. Click OK.

  14. Close and exit from the registry.

    Now, with the registry edited properly, uninstall and reinstall the printer.

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1 Answer

I cannot download the Z1480 printer driver to work with Windows 7 and wireless. I download it from the website bujt it does not appear in my programme list. Previously it did appear in the prgramme list but would not work - it said there were files missing and advised me to uninstall which I did. There is a folder on the C drive accessed via the my computer selection in Programmes (x86) (x86) which it will not allow me to delete saying it is open in another programme.


Hi there, Disconnect your printer from computer, Firstly uninistall your printer software already installed, if you got access denied error, restart your computer once, then download the updated driver from the link below

You can downlaod the drivers from the link below
Lexmark Z1480 Windows 7 Printer Driver Download
Go to the location where you saved the file and double click on the file. Then simply follow the on-screen instructions for installing the driver
If you require more assistance, feel free to reply to this post
Regards-BA

Jan 16, 2011 | Lexmark X1290 All-in-one Inkjet Print...

2 Answers

code19 on sony cdrwdvd willnot reconize on inspiron 1525


Your CD drive or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or DVD. This issue might have occurred after you installed, uninstalled, or updated a program or Windows Vista.

This issue may have occurred after one of the following situations:
  • You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1.
  • You install or uninstall CD or DVD recording programs.
  • You uninstall Microsoft Digital Image.
You may see one of the following error messages:
  • One of the following error messages appears when you view the CD drive or the DVD drive in Device Manager.

    Error message 1 The device is not working properly because Windows cannot load the drivers required for this device (Code 31). Error message 2 A driver for this device was not required, and has been disabled (Code 32 or Code 31). Error message 3 Your registry might be corrupted. (Code 19)
  • An "error code 39" error message.
  • A message that resembles the following appears in the notification area: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
  • you can find this information and more at this site..
  • http://support.microsoft.com/kb/314060

Nov 08, 2009 | Dell OptiPlex GX260 PC Desktop

1 Answer

usb connection not known / printer not connected


Solution: Uninstall / reinstall the printer driver (Windows) PIXMA Printers

Uninstall and Reinstall the Printer Driver (Windows) Follow the steps below to uninstall the printer driver:
  1. Select 'Programs' or 'All Programs' from the Start menu.

  2. Select the Canon printer driver you want to uninstall, and then select 'Uninstall' from the menu that appears.

    ip4000_uninstall1.jpg

    Note: Click here if your printer does not appear in the Windows 2000, Windows XP or Windows Vista Programs menu.

  3. When the confirmation message shown below is displayed, click 'OK'.

    ip4000_uninstall2.jpg

  4. A window showing the progress of the un-installation is displayed. Wait until the "Uninstall successfully completed" message is displayed, and then click 'OK'.


    ip4000_uninstall3.jpg


    Note: If you use Add or Remove Programs to uninstall the printer driver, the printer model name will remain in the Start menu. To completely remove all files, including the printer model name from the Start menu, uninstall the printer driver using the procedure described in step 2.
In Windows Vista, Window XP or Windows 2000, use the steps below to uninstall the printer driver if your printer does not appear in the Programs menu.
Note: You will not be able to complete these steps, if User Access Control is enabled in Windows Vista. Click here for steps to temporarily disable User Account Control, so that the printer driver can be removed.
  1. Make sure your printer is connected and turned OFF (or the power cord is unplugged).

  2. Turn on your computer and log on as Administrator.

  3. Open the Printers window.

    For Windows Vista
    Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel', 'Hardware and Sound', and then click on 'Printers'. Note: If you are in 'Classic' view, Click 'Printers' directly from the 'Control Panel'.
    For Windows XP Home Edition
    Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'
    For Windows XP Professional Edition
    Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'
    For Windows 2000/Me/98
    Click / Select 'Start' from the bottom left of the Windows screen, and 'Settings,' then 'Printers.'
    Right-click the Canon printer icon for your model printer and click Delete.

  4. Click 'Yes' to proceed with the deleting process.

  5. Click 'OK' to acknowledge you have deleted your default printer.

  6. Click 'File' from the Printers window then click 'Server Properties'.

    Note: For Windows Vista, click your right mouse button on any empty space within the window, and then select 'Server Properties' from the menu that appears.
  7. Click the 'Drivers' tab. Select your Canon printer from the list and click 'Remove'.

  8. Click 'Yes' to proceed with the deleting process.

    Important (Vista Users): If you turned off 'User Account Control', go back to User Accounts and turn it back on.
Follow the steps below to reinstall the printer driver:
  1. Turn off the printer.

  2. Connect the printer cable to the printer and the computer.

  3. Turn on the computer, and start Windows.

  4. Insert the Canon Software Setup and User's Guide CD-ROM into the CD-ROM drive. Setup Starts automatically.

    Note: If Setup does not start automatically, click 'Start' and then 'Run' from the taskbar. In the 'Open' box of Run window, type x:\msetup.exe (where x: is your CD-ROM drive letter). Then click 'OK'.

  5. When the Master Setup screen is displayed, click the 'Custom Install' button.

    ip4000_install1.jpg

  6. Uncheck (click on the check marks) all items listed except for 'Printer Driver', and then click 'Next'.

    ip1800_win_easy_inst2.jpg

  7. When the License Agreement appears, click the 'Yes' button after reading the agreement, and then click 'Next'.

    ip4000_install3.jpg

  8. File copying begins. After all files are copied, the Printer Port dialog box is displayed. When the dialog box is displayed, turn on the printer.

    Note: If the port is not detected at this time, disconnect the cable from the printer and reconnect it.

    printer_connection_install.jpg

  9. Click 'OK' to end the printer driver installation.

    ip4000_install8.jpg
Note: If you previously used a Canon printer that was connected with a USB cable, a message reporting that the USB driver will be updated may be displayed. Click the OK button to update the USB driver and restart Windows.


Temporarily disable User Account Control
Note: In Windows Vista, the 'Remove' button will not be accessible (grayed out) if 'User Account Control' is enabled.

-To disable 'User Account Control' temporarily, open User Accounts from Control Panel.

-
Click 'Turn User Account Control on or off'.


vista_user_acct_1.jpg

-Click the check box next to 'Use User Account Control (UAC)...' to remove the checkmark, and then click the 'OK' button at the bottom of the screen.

vista_uac_on.jpg

-Click 'Restart Now'

vista_restart.jpg

-Once the computer has restarted you will be able to remove the driver.

I hope it helps!!!

Sep 06, 2008 | Canon PIXMA iP3300 InkJet Photo Printer

1 Answer

Driver Installation


Solution: Uninstall / reinstall the printer driver (Windows) PIXMA Printers

Uninstall and Reinstall the Printer Driver (Windows) Follow the steps below to uninstall the printer driver:
  1. Select 'Programs' or 'All Programs' from the Start menu.

  2. Select the Canon printer driver you want to uninstall, and then select 'Uninstall' from the menu that appears.

    ip4000_uninstall1.jpg

    Note: Click here if your printer does not appear in the Windows 2000, Windows XP or Windows Vista Programs menu.

  3. When the confirmation message shown below is displayed, click 'OK'.

    ip4000_uninstall2.jpg

  4. A window showing the progress of the uninstallation is displayed. Wait until the "Uninstall successfully completed" message is displayed, and then click 'OK'.


    ip4000_uninstall3.jpg


    Note: If you use Add or Remove Programs to uninstall the printer driver, the printer model name will remain in the Start menu. To completely remove all files, including the printer model name from the Start menu, uninstall the printer driver using the procedure described in step 2.
In Window XP or Windows 2000, use the steps below to uninstall the printer driver if your printer does not appear in the Programs menu.
  1. Make sure your printer is connected and turned OFF (or the power cord is unplugged).

  2. Turn on your computer and log on as Administrator.

  3. Open the Printers window.

    For Windows Vista
    Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel', 'Hardware and Sound', and then click on 'Printers'. Note: If you are in 'Classic' view, Click 'Printers' directly from the 'Control Panel'.
    For Windows XP Home Edition
    Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'
    For Windows XP Professional Edition
    Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'
    For Windows 2000/Me/98
    Click / Select 'Start' from the bottom left of the Windows screen, and 'Settings,' then 'Printers.'
    Right-click the Canon printer icon for your model printer and click Delete.

  4. Click 'Yes' to proceed with the deleting process.

  5. Click 'OK' to acknowledge you have deleted your default printer.

  6. Click 'File' from the Printers window then click 'Server Properties'.

    Note: For Windows Vista, click your right mouse button on any empty space within the window, and then select 'Server Properties' from the menu that appears.
  7. Click the 'Drivers' tab. Select your Canon printer from the list and click 'Remove'.

  8. Click 'Yes' to proceed with the deleting process.
Follow the steps below to reinstall the printer driver:
  1. Turn off the printer.

  2. Connect the printer cable to the printer and the computer.

  3. Turn on the computer, and start Windows.

  4. Insert the Canon Software Setup and User's Guide CD-ROM into the CD-ROM drive. Setup Starts automatically.

    Note: If Setup does not start automatically, click 'Start' and then 'Run' from the taskbar. In the 'Open' box of Run window, type x:\msetup.exe (where x: is your CD-ROM drive letter). Then click 'OK'.

  5. When the Master Setup screen is displayed, click the 'Custom Install' button.

    ip4000_install1.jpg

  6. Uncheck (click on the check marks) all items listed except for 'Printer Driver', and then click 'Next'.

    ip1800_win_easy_inst2.jpg

  7. When the License Agreement appears, click the 'Yes' button after reading the agreement, and then click 'Next'.

    ip4000_install3.jpg

  8. File copying begins. After all files are copied, the Printer Port dialog box is displayed. When the dialog box is displayed, turn on the printer.

    Note: If the port is not detected at this time, disconnect the cable from the printer and reconnect it.

    printer_connection_install.jpg

  9. Click 'OK' to end the printer driver installation.

    ip4000_install8.jpg
Note: If you previously used a Canon printer that was connected with a USB cable, a message reporting that the USB driver will be updated may be displayed. Click the OK button to update the USB driver and restart Windows.

Dec 30, 2007 | Canon Pixma iP6000D InkJet Photo Printer

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