Tip & How-To about Samsung SCX-4500W WiFi Multifunctional + USB Cable A male / B male 1.80m + USB 2.0 7-port Hub Laser Printer

Samsung SCX-4500W restore wireless printing on cryptic error

For those having trouble wirelessly printing to their Samsung SCX-4500W printer from a Windows computer, I have this "easy" 13-step process that usually fixes my most common printing problem:

The symptom:
You haven't used your printer in a couple of days and have just hit the print button in an application you wish to print a document from. Instead of your printed document gracefully emerging from your printer, a Samsung status window appears on your computer above the task tray, cryptically announcing "The current printer port is not supported for the current printer status". You scratch your head in complete confusion.

The solution:

  1. Go into the room where your printer is. Observe that it has dropped its wifi connection and not reconnected automatically - the blue light indicating wifi is no longer illuminated.
  2. Turn off the printer, wait a few seconds, and turn it back on.
  3. Rebooting always causes a blank page to be ejected - how annoying! Open up the tray and reinsert the blank sheet.
  4. Wait for the blue wifi light to come on.
  5. Return to your computer and open the printer job queue window. Locate your document in this window with "Error" status next to it: right-click on it and select restart so its status changes to "Printing".
  6. After a while, notice the status has changed to "Error - Printing" or "Error - Sent to printer". Since restarting the job was not successful, right-click and select cancel. Press the OK button in the confirmation dialog. You may have to do this a second time before the job clears.
  7. Return to the application you printed from and re-print the document.
  8. Double-click on the blue Samsung "S" icon in the task tray. A window titled Samsung SX-4500W Series will appear in the lower right. Observe the status first says "Please wait..." then show the same cryptic message "The current printer port is not supported for the printer status". Grrrr.
  9. Check if your computer really can access the printer by opening web browser and typing its ip address. For me, it is 192.168.1.70. Alternatively, click the "Printer Setting" button in the window of step 8. Observe that the printer reports it is alive and ready for action. This is good.
  10. Check if any other Samsung software is able to use the printer: Open SmarThru 4 software, select "Scan To", "Folder", then hit "Scan" button. Observe that scanning from the printer works absolutely fine. Close SmarThru. So the problem is just the crappy printer driver.
  11. Close any Samsung windows you have open. Navigate the start menu to Samsung SCX-4500W Series->Maintenance. The installer will run in maintenance mode and find your printer on the network (and show its ip address), as well as an option to use it on "Local Port". Select the printer on network and click Next. Select "Samsung SCX-4500W Series printer driver" to repair and hit Next. The driver will re-install. Click Finish when done.
  12. Return to your application you wish to print from and activate the printing of the document again.
  13. The Samsung status window will once again appear in the lower right proclaiming "The current printer port is not supported for the printer status". Ignore this stupid message and close the window. Go to the room with your printer and with any luck, you will find your printed document waiting for you!

Once you are well practiced at this, and can fully appreciate how useless Samsung's software developers are, you can just do steps 1,2,3,4, 5, 6,11,12, and 13.

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1 Answer

Wil not print, Red light with exclaimation point in triangle flashes


You might have a paper jam ... For a most accurate diagnosis you might use control panel app from samsung website

Mar 11, 2014 | Samsung SCX-4500W WiFi Multifunctional +...

1 Answer

I want to connect my SCX 4500w to a new network (wireless). when i try to use a web page to configure the printer settings it doesn't response... I check the IP and write in in my Internet Explorer, but it doesn't find it...


You could try having your Samsung SCX-4500 print out a network configuration sheet. It will have the printer's IP address, default gateway etc.:

1) Press the <Menu> button on your printer panel
2) Scroll using the (<) or (>) navigational arrows until "Network" is displayed
3) Press the <OK> button
4) Scroll using the (<) or (>) navigational arrows until "Network Info" is displayed
5) Press the <OK> button

Your printer should print out a network configuration sheet. The IP of the printer appears in the TCP/IP information on this configuration sheet.

Note: Your printer's IP assignment should be "Static" not "DHCP" (You may skip the following steps if your printer's IP assignment is already "Static")

To change your IP assignment from DHCP to Static:

1) Open up your Windows browser
2) Type in the printer's IP address in the address (location) bar of your browser:

Example: http://192.160.0.100 (use the real IP you found above from the network information sheet)

3) SyncThru should load - Click "Network Admin" or "Network Settings"
4) Click on the "TCP/IP" option on the left side
5) Change the IP address METHOD to "Static"
6) Click <Apply>, then <OK> or <Exit>

Now your printer is ready to be added to your network. You have the information you need from your network configuration sheet. Your install should now proceed smoothly.

I hope this information was helpful!



Mar 07, 2010 | Samsung SCX-4500 Laser Printer

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