Tip & How-To about Video Game Consoles & Games

How to Repair the Xbox 360 E74 Error

Oh no, it happened, you are the victim of an error on the Xbox 360 E74 feared. Well do not worry my friend, in this article I will show you exactly how to fix E74 error free shipping on your system in two months.

The first way to correct this error is very simple, it might just be the AV cable. The first thing you can try is to unplug the AV cable and blow off the dust that could be built up contacts. Then try hooking it back up and turn it on.

If you still have errors trying to get a new AV cable, or you can borrow one from a friend so you do not buy a new cable, if not the solution either. Once you have the new AV cable, plug it in, turn on your Xbox 360, and if the error is still ongoing, so you must go to the following method to determine the error E74.

If the AV cable is not working, you have to go to a bit of a more complex method to correct the error. You can still fix, but the methods can be explained in an article.

You can find the Xbox 360 repair guide on the internet which are very detailed instructions on how to correct the error E74 and other errors, such as freezing, no video problem and the Red Ring of Death. These instructions are usually very detailed step-by-step. Better manuals including pictures and video of the process, so you can be sure you understand every step of the repair.

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E 74

E74 error appears when you use your Xbox 360 console Article ID : 941377 Last Review : March 10, 2010 Revision : 14.0 On This Page SYMPTOMS Your console displays the following error message in multiple languages on your television screen or monitor: E74. System Error. Contact Xbox Customer Support.If you see a different error message or a code other than E74, your console may be experiencing a different problem. If this is the case, please search the Microsoft Knowledge Base for the error message or for the symptom.

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CAUSE This problem occurs when the Xbox 360 console experiences a hardware failure.

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MORE INFORMATION Step 1: Confirm the E74 errorTo verify that your console is displaying the E74 error message, follow these steps: 1. Turn off the console. 2. Turn on the console. 3. Verify that your console displays the E74 error message.

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Step 2: Submit a console repair requestIf you are experiencing this problem, you can submit a console-repair request online by using the links in the "Additional support" section.

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Additional supportIf your console continues to display the E74 error message, it requires a repair. There are no additional troubleshooting steps. To start the online repair process, click one of the following links: In the United States

http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair)

Outside the United States http://www.xbox.com/support/ (http://www.xbox.com/support/) Note Online console repair service is currently not available in all countries and regions.For more information about how to contact Xbox support directly, please visit the following Web site: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error. For more information about this repair process, click the following article number to view the article in the Microsoft Knowledge Base: 969905 (http://support.microsoft.com/kb/969905/ ) About the E74 warranty extension for Xbox 360 consoles

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References/Links If one light around the power button on your Xbox 360 console flashes red, there are additional steps that you can try. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 907536 (http://support.microsoft.com/kb/907536/ ) One light flashes red on your Xbox 360 console

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Oct 15, 2010 | Microsoft Xbox 360 Console

2 Answers

one red light flashing on xbox360,code e74 showing on screen

If you have 1 red light flashing it is normally E74 or some other E error you need to stop the heat.

You can send it in and Microsoft will do it for you or you can repair it yourself using a good guide

Dec 23, 2009 | Microsoft Xbox 360 Console

2 Answers

how do i fix the x box 360 3 red rings of death

The Xbox 360 e74 error is a rather common problem on Xbox consoles, with similar roots to the now infamous red ring of death problem.
The e74 issue is actually caused by a problem with the scaler (ANA or HANA) chips located next to the graphics processor inside your Xbox 360.
It is believed that the error with the scaler video chip which causes the e74 error on your Xbox 360 is caused by overheating. This is also the cause of other errors such as the no video problem, as well as red lights in the power ring of an Xbox console.

To fix the Xbox 360 e74 code, there are a few steps you need to take-
1. Firstly, leave this article open, go to your Xbox 360 console and then remove the AV cable. Blow any dust out of it, then re-insert it snugly back into the console until a clicking is heard. Power on your console again and see if the problem has been fixed.
2. If that does not work, borrow another AV cable (get one off a friend or family member, or from your local video game rental shop) Try using this one in your Xbox 360.
3. If replacing the AV cable does not work, then you will have to repair the scaler chip and graphics processor inside your Xbox in order to fix the e74 problem. To do this, you will need an Xbox 360 repair guide, which will contain the video instruction files you need to be able to fix your console properly. You cannot fix the e74 yourself without one.
It is important to note that most Xbox repair guides focus on fixing the "red ring of death". However, the process for repairing the e74 will also be covered in the same guide as well, as it is extremely similar.

Aug 30, 2009 | Video Game Consoles & Games

1 Answer

x box wont start

E74 is a video error. First thing to do is check your video cables and ensure they are all seated properly. IF that does not fix the problem try changing your cables out or switching to a different type, ie: switch to HDMI or from HDMI to the AV Cable. However, I just experienced this very same problem a few weeks back and was unable to get anything to work and in the end was relegated to sending the Xbox back to Microsoft for repairs. If you are still under the original 1 year warranty it will obviously be a free repair or if you have an extended warranty from the store you bought it at they should be able to handle it for you. If not it will be $99 for Microsoft if you set the repair through their website or $119 if you call the toll free number and have a person help set up the repair.

Here is a recent article on the E74 error that shows the vast majority of the people who have had the problem got it AFTER the NXE update.


Good Luck

Apr 04, 2009 | Microsoft Xbox 360 Console

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