Tip & How-To about Computers & Internet

How to fix User Profile Cannot Be Loaded

Hi here's what you need to do in a step by step manner

  • Restart your computer and hit F8 multiples times until you see a menu-like screen, if you see the Windows splash screen then repeat this step
  • Highlight and hit enter on Safe Mode with Command Prompt. Try logging in there. If it still doesn't work, then go to step17
  • If you are able to login, once a command prompt pops up, type: net user administrator password/active:yes (you can specify whatever password you want for the administrator account.).
  • If you get a message saying "The command completed successfully", then restart your computer by typing: shutdown -r
  • Boot up again pressing F8, but this time choose just Safe Mode.
  • You will be able to login as Administrator with the password you set in Step 3
  • Hit (windows logo)+R8. Type regedit
  • Once the registry editor opens up, look for HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList10. In the left pane, find the one that starts with S-1-5..... and ends with .BAK; if you don't find one, skip to step 15
  • Right click it and click Rename, then change the .BAK to .BK12. Right click the one with the same numbering but without the .BAK and add .BAK add the end13. Right click the one that you renamed to .BK and clickRename, delete the .BK
  • Eventually, you have switched the .BAK from the end of the second entry to the first. That should probably fix your problem.
  • If you didn't find a .BAK then try this: Open Windows Explorer to C:UsersDefaultAppDataLocalApplication Data
  • If you find another Application Data below the one you're on, then delete it. That should probably also fix your problem.
  • If you can't login in Safe Mode, then reboot and hit F8 until you see the menu again, then hit enter highlightingRepair Your Computer
  • Wait until all Windows Files finish loading, then hitNext when it asks keyboard language.
  • Try logging in here also, choose your user from the dropdown menu, and type the password, then jump to step 23
  • If that still doesn't work, then if you have your Windows Installation CD still, put it in and restart your computer.
  • Hit F12 until you see a menu of boot options, choose Boot from CD
  • Choose keyboard language then hit next. Find Repair Your Computer from a little below the center left.
  • Choose Open Command Prompt and type: net user administrator password /active:yes (here again you can specify a password)
  • Close the command prompt and click Restart and jump to step 5

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1 Answer

user profile cannot be loaded


If there is another administrator account that you can log into, then jump to step 7 after logging into that account.
However, if you can't get to any accounts at all, then start at step 1.
1. Restart your computer and hit F8 multiples times until you see a menu-like screen, if you see the Windows splash screen then repeat this step
2. Highlight and hit enter on Safe Mode with Command Prompt. Try logging in there. If it still doesn't work, then go to step17
3. If you are able to login, once a command prompt pops up, type: net user administrator password/active:yes (you can specify whatever password you want for the administrator account.)
4. If you get a message saying "The command completed successfully", then restart your computer by typing: shutdown -r
5. Boot up again pressing F8, but this time choose just Safe Mode.
6. You will be able to login as Administrator with the password you set in Step 3
7. Hit (windows logo)+R
8. Type regedit
9. Once the registry editor opens up, look for HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
10. In the left pane, find the one that starts with S-1-5..... and ends with .BAK; if you don't find one, skip to step 15
11. Right click it and click Rename, then change the .BAK to .BK
12. Right click the one with the same numbering but without the .BAK and add .BAK add the end
13. Right click the one that you renamed to .BK and clickRename, delete the .BK
14. Eventually, you have switched the .BAK from the end of the second entry to the first. That should probably fix your problem.
15. If you didn't find a .BAK then try this: Open Windows Explorer to C:\Users\Default\AppData\Local\Application Data
16. If you find another Application Data below the one you're on, then delete it. That should probably also fix your problem.
17. If you can't login in Safe Mode, then reboot and hit F8 until you see the menu again, then hit enter highlightingRepair Your Computer
18. Wait until all Windows Files finish loading, then hitNext when it asks keyboard language.
19. Try logging in here also, choose your user from the dropdown menu, and type the password, then jump to step 23
20. If that still doesn't work, then if you have your Windows Installation CD still, put it in and restart your computer.
21. Hit F12 until you see a menu of boot options, choose Boot from CD
22. Choose keyboard language then hit next. Find Repair Your Computer from a little below the center left.
23. Choose Open Command Prompt and type: net user administrator password /active:yes (here again you can specify a password)
24. Close the command prompt and click Restart and jump to step 5
To disable the administrator account, type this in an elevated command prompt: net user administrator /active:no
If nothing here helps, then I'm clueless on how to fix this next.
Hope that helped though :D

Jun 04, 2014 | Dell Computers & Internet

1 Answer

Purchased Inspiron Mini 1012 Win 7 Started - was told it was new, but is not. How do I restore it to its original factory settings?


Hi suscarsimba,

Welcome to FixYa! How are you doing?

Please try the following steps:

  • Tuen on your computer, Start tapping the F8 key repeatedly until the Advanced Boot Options menu appears on the screen.
Note:
You must press F8 before the Windows logo appears on the screen. If you press F8 after the Windows logo appears, the Advanced Boot Options menu does not appear on the screen. If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.

  • Press the (Down Arrow) to select Repair Your Computer on the Advanced Boot Options menu, and then press Enter.
  • Specify the language settings that you want, and then click Next.
  • Log in as a user who has administrative credentials, and then click OK.
  • Click Dell Factory Image Restore.
  • In the Dell Factory Image Restore window, click Next.
  • Click to select the check box for Yes, reformat hard drive and restore system software to factory condition.
  • Click Next. The computer is restored to the default factory configuration.
  • When the restore operation is completed, click Finish to restart the computer.

Hope it helps. Thank you for using FixYa.

Apr 21, 2011 | Dell Inspiron Mini 1012 Netbook PC

1 Answer

Acer Aspire 5315 profile logon problem. Says User Profile Service service failed the logon. User profile cannot be loaded. Also question is does the computer come with its own restore disk or is that built in?


Hi Here's what you need to do Restart your computer and hit F8 multiples times until you see a menu-like screen, if you see the Windows splash screen then repeat this step 2. Highlight and hit enter on Safe Mode with Command Prompt. Try logging in there. If it still doesn't work, then go to step17 3. If you are able to login, once a command prompt pops up, type: net user administrator password/active:yes (you can specify whatever password you want for the administrator account.) 4. If you get a message saying "The command completed successfully", then restart your computer by typing: shutdown -r 5. Boot up again pressing F8, but this time choose just Safe Mode. 6. You will be able to login as Administrator with the password you set in Step 3 7. Hit (windows logo)+R 8. Type regedit 9. Once the registry editor opens up, look for HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList 10. In the left pane, find the one that starts with S-1-5..... and ends with .BAK; if you don't find one, skip to step 15 11. Right click it and click Rename, then change the .BAK to .BK 12. Right click the one with the same numbering but without the .BAK and add .BAK add the end 13. Right click the one that you renamed to .BK and clickRename, delete the .BK 14. Eventually, you have switched the .BAK from the end of the second entry to the first. That should probably fix your problem. 15. If you didn't find a .BAK then try this: Open Windows Explorer to C:\Users\Default\AppData\Local\Application Data 16. If you find another Application Data below the one you're on, then delete it. That should probably also fix your problem. 17. If you can't login in Safe Mode, then reboot and hit F8 until you see the menu again, then hit enter highlightingRepair Your Computer 18. Wait until all Windows Files finish loading, then hitNext when it asks keyboard language. 19. Try logging in here also, choose your user from the dropdown menu, and type the password, then jump to step 23 20. If that still doesn't work, then if you have your Windows Installation CD still, put it in and restart your computer. 21. Hit F12 until you see a menu of boot options, choose Boot from CD 22. Choose keyboard language then hit next. Find Repair Your Computer from a little below the center left. 23. Choose Open Command Prompt and type: net user administrator password /active:yes (here again you can specify a password) 24. Close the command prompt and click Restart and jump to step 5
Thanks for using Fixya.

Mar 06, 2011 | Acer Aspire 5315 Notebook

2 Answers

no screen display after resolution change


Hi,
Restart your computer press F8 key from the displayed option select safe mode. After entering in to the safe mode go to device manager in my computer property, Hardware option. In that remove the display driver and restart your PC.

Sep 30, 2010 | Computers & Internet

2 Answers

Laptop LCD problem


hi, have you tried switching the screen mode, i think its FN button and F4, failing this you may have a faulty LCD controller chip, messy to fix unless you bring it some one who is repetable at fixing laptops...

Feb 19, 2008 | HP Pavilion dv6000z Notebook

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