Tip & How-To about Computers & Internet

Asking questions on FixYa

Welcome to FixYa!

When asking questions on FixYa please provide all the information you can about the problem. Be as specific as you can and include any troubleshooting steps you've tried already. If applicable, include a Make and Model. Having a specific problem and your previous troubleshooting steps can help us provide better results concerning your questions.

We're here to help you,
Skymaster7

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1 Answer

1981 Harley Davidson FXB hesitates to engage


Hi, Isaac I do not understand what you are trying to say, are you talking about clutch or transmission engagement try being more specific expressing your issue in the form of a question that includes one or more of the following words:
Who-What-When-Where-Why
Finish your sentence with a question mark instead of a period. If English is not your primary language then write the question in your native tongue I will translate and respond in same. Finally, make sure you include the Year-Make-Model of your motorcycle or scooter. Please click on the "comment" word below and provide this information in the box provided with no limit on words and after you post it, a comment alert icon appears on my screen that will allow me to respond to your original question in another comment box below yours.
For more information about your issue and valuable "FREE" downloads that you need please click on the links below and for more specific information or questions at no charge please feel free to contact me at xlch@mail.com. Good luck and have a nice day.

Feb 06, 2017 | Harley Davidson Motorcycles

1 Answer

I want to ask a good question on Fixya, but I am not sure how to optimize my question asking?


1 - First, choose your forum carefully. Don't ask about the best type of flea collar for your pet in a Dell tech support forum. Making sure you're in the right place increases the chances your question will be read and answered.

2 - Be specific about what you want to know. Saying "How do I fix my computer" is far too general. Asking "What should I do when my computer won't read DVDs?" is specific.

3 - Include the details! Tell us what make/model/etc of device you have, and whether its had any past problems, upgrades, etc. Sometimes this is related. If you're not sure whether a particular detail is relevant or not, include it anyway.

There are more, but if you remember these three simple things you should be well on your way to posting good messages and getting good replies.

May 20, 2014 | FixYa Service

1 Answer

Why does FixYa hijack search results?


When you ask, search or find questions-answers on fixya, often you are given 'recommended' answers if no expert has directly answered question before.
Same with searches.
When google-searching a product, and fixya appears as first-page result on google, then that often means there are no other resources available on internet ... and fixya might have posted that product without any resources to offer ... possibly hoping that new expert will join and offer explanation.
But then you can post question on fixya, and expert might have found resources ... or maybe not... for example, really old products, discontinued products, may not have any information available. Other times, companies rename a product so they appear to offer a unique item with intention of making comparison shopping more difficult... that's why a clear description of product and problem are important when asking a question.
When asking question on fixya, best results when full information is given, including age of product, name and brand and model of product, photo or video of product, full detailed explanation of problem, and what has been tried so far to resolve problem.... this information can quickly tell expert what the issue is, and how to best resolve problem ... if possible. Obviously, some things can't be fixed, and nobody is expert in everything.
For example, just asking for a manual without giving product description will often lead to unanswered or incorrectly answered question.
It's also possible that fixya truncates the question so expert cannot see whole question. At least one person reported that his/her question was chopped off, and so expert was trying to answer different question than person wanted.
The experts here provide genuine service to folks ... and we know this from periodic feedback arriving from people who asked questions.
You could join and become welcome expert also. Especially if you have knowledge and resources on copiers, printers, TVs, automobile repair, appliance repair, websites, etc etc. The actual categories offered are extensive.
Gene

Jul 29, 2013 | Brother Office Equipment & Supplies

1 Answer

the light below the green or orange button with 3 lines down is on what does this mean, I also need a manual which didn't come with my machine


Question posted under water heaters, but no brand or model number is given.
Question asks for product manual. And asks for interpretation of error code.

1) Look on side of water heater for machine information, and then add a comment and include all possible detail for best result, including brand and model number, and approximate age of machine, and whether machine is gas or electric powered.
Adding a comment with specific information will tell expert what answer to give, or expert might not be expert in your product and will suggest that new question be re-posted at fixya for another expert.

2) To find a product manual on your own, Google search model number of machine, and add the specific words to search parameter: instruction .pdf
For example search for: Rheem Pro40NE2 instruction .pdf

Sep 05, 2011 | Water Heaters

1 Answer

operation and charging gps questions


Welcome to Fixya.

You can find useful information about Magellan GPS from this link http://support.magellangps.com/support/index.php?group=default&languageid=1

It includes the following:
  • Knowledgebase and Frequently Asked Questions
  • Software and Manual Downloads which covers the operation and charging questions
  • Video Tutorials
  • Product Registration
  • You can also submit a query

You can post direct questions here at Fixya so that you can receive direct answers. Don't forget to include the brand and model number of your device.

Thank you for using fixya. Have a great day.
Jas247

Jul 22, 2011 | Magellan GPS

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