Tip & How-To about Computers & Internet

How to get the best answer from an Expert on FixYa

Do you really want to know how to fix your issue?
Want the best possible answer?
Then give us as much information as you can gather about your problem!

Questions like "need driver" are pointless because the experts then have no idea what you need drivers for, or what you're trying to do.
You may not even need drivers at all, who knows, we certainly don't because you have said nothing about what you are trying to accomplish with what equipment.
A better example is "I have an Acer Aspire 5732z, and my acer crystal eye web cam doesn't take pictures or Videos. The video window is just plain black how do i fix it? Do I need a new driver?"

In this case, it's likely a setting of some form and not a driver issue at all, but at least the expert that tackles this issue has enough information to give good solid advice or a solution in a single response.

Help yourself by helping the experts and you'll get much better help in return !!!!

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1 Answer

Why does FixYa hijack search results?

When you ask, search or find questions-answers on fixya, often you are given 'recommended' answers if no expert has directly answered question before.
Same with searches.
When google-searching a product, and fixya appears as first-page result on google, then that often means there are no other resources available on internet ... and fixya might have posted that product without any resources to offer ... possibly hoping that new expert will join and offer explanation.
But then you can post question on fixya, and expert might have found resources ... or maybe not... for example, really old products, discontinued products, may not have any information available. Other times, companies rename a product so they appear to offer a unique item with intention of making comparison shopping more difficult... that's why a clear description of product and problem are important when asking a question.
When asking question on fixya, best results when full information is given, including age of product, name and brand and model of product, photo or video of product, full detailed explanation of problem, and what has been tried so far to resolve problem.... this information can quickly tell expert what the issue is, and how to best resolve problem ... if possible. Obviously, some things can't be fixed, and nobody is expert in everything.
For example, just asking for a manual without giving product description will often lead to unanswered or incorrectly answered question.
It's also possible that fixya truncates the question so expert cannot see whole question. At least one person reported that his/her question was chopped off, and so expert was trying to answer different question than person wanted.
The experts here provide genuine service to folks ... and we know this from periodic feedback arriving from people who asked questions.
You could join and become welcome expert also. Especially if you have knowledge and resources on copiers, printers, TVs, automobile repair, appliance repair, websites, etc etc. The actual categories offered are extensive.

Jul 29, 2013 | Brother Office Equipment & Supplies

1 Answer

I want to know that when I shall change ingine oil, which is best for my bajaj pulser

Hi, Kms_sajal for this situation I would call my local dealer or reputable shop's service/parts department and inquire about any possible quick fix or parts inquiry. If necessary transport your vehicle to the dealer or shop and have a professional technician take it for a test drive, if it is in running condition, and give you a written estimate of repairs and answer any specific questions you may have about your issue. For more information about your issue please visit the website below. Good luck and have a nice day.

Dec 08, 2012 | 2007 Bajaj Pulsar 150

2 Answers

my topaz is giving a three digit code

First I need the code to determine the issue.

Jul 04, 2011 | 1994 Mercury Topaz

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