Tip & How-To about Office Equipment & Supplies

How To Fix Your HP Fax Phone Off Hook

  1. If you don't know your product number, click here to automatically detect it.
  2. Manually download your drivers by clicking here. Enter your Printer Model Number, e.g. Deskjet D2680
  3. Unplug the power cord from the back of the printer and from the wall outlet. Reconnect the power cord to the wall outlet, but don't connect the power to the printer just yet.
  4. Perform a partial reset by disconnecting the power cord from the wall. Then, hold the # and 3 while reconnecting the power cord. Release the buttons once the cord is plugged in. When you release both buttons, the issue should be resolved.
  5. Perform a semi-full reset if the partial reset did not work by pressing and holding # and 6 while reconnecting the power cord to the printer and hold for 1 min after plugging in the power cord. When you release both buttons, the issue should be resolved.
  6. Verify that the phone cables are properly inserted into the wall jack and the back of the printer if you are receiving a "Phone off the hook" error message.
  7. A Phone Off Hook message indicates that the telephone line is open. This message would be expected in the following situations:
  • A modem on the phone line is accessing the Internet. When the other device is no longer using the phone line, the display should revert to the normal message.
  • A phone connected to the HP fax (or the same phone line) is using the line, or the handset has been lifted.
  • A credit card machine is using the phone line.
  • Another electronic device is using the phone line.
  • Telephone Answering Machine using the phone line
  • The Start Fax button was pressed with no telephone number entered. Pressing Stop or Cancel should return the display to a ready state.
Check this website for further help from HP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00322712&cc=us&lc=en&dlc=en&product=441125

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2 Answers

i dont have installer driver hp 695c

You can download a driver from the manufacturers website which is located at www.hp.com. Click on support and then download drivers/software. Enter the model number of your printer and follow the prompts to download and install the drivers. Do not connect your printer to your pc until the drivers and/or software is installed.

Good luck!

Jul 06, 2011 | HP DeskJet 695c InkJet Printer

1 Answer

i lost my download disk to my webcam.. please help..i am trying to use my webcam.

Please go to HP official site http://www.hp.com/
Mouse over this tab: and choose "Support & Drivers" (the last one in the list), click on it.
Click on the green box "Drivers and Software" enter the product name or number (if you don't know it-just in case-click on Detect Your Product icon).
Download the driver and install (double click on downloaded driver>run>plug in the camera if prompted>continue/allow installation. Unplug the camera before you restart your computer. restart your computer.


Jun 25, 2011 | HP EW192AA Webcam

1 Answer

i hv lost my hp priter software cd so what i do? how to download?

navigate to the manufacturers support via LINK
enter your product number and click next or click automatically detect

you will land on the page where you can download drivers for your printer

kindly rate this solution
thanks and regards

Feb 14, 2011 | HP Office Equipment & Supplies

2 Answers

How do i get the software online to install my office jet printer to my computer? We have the printer hooked up to the computer but don"t know what we need to do next. No manual came with the machine.

If you have an internet connection you can download the HP software for your HP Officejet 6110 all-in-one printer.
Make sure your printer is connected to your system and is powered on.
Click on the link provided by HP; http://welcome.hp.com/country/us/en/welcome.html#Support

Under step 1, left click the circle, left of: Download drivers and software (and firmware)

Under Step 2, Enter a product name / number in the window. Which for you will be: Officejet 6110 all-in-one. Left click the
" Start Detection " button and follow the propts.

Take your time.


Jul 18, 2010 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

how do I install my hp printer into my new computer without the disc?

You can't, without the disc.

But there is help. Goto http://welcome.hp.com/country/us/en/support.html and enter your product number which should be located on the underside of your printer.

Click the empty circle next to 'download drivers and software'. This should fill. Click on the double arrow '>>' to goto the next screen. Select your operating system and then save and run your download.

If you post your product number and operating system(ie. Scanjet 8350, Windows XP)then I can give you a specific link to get your driver. Nik.

Jun 26, 2009 | Office Equipment & Supplies

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