Tip & How-To about Yahoo Mail

Can't log into Yahoo Mail

Can't log into Yahoo! Mail?
Are you sure that Caps Lock isn't on, Upper-case letters and lower-case letters are different and so your Yahoo! ID must be entered correctly e.g. BobSmith@yahoo.com - note how the @yahoo.com part isn't capitalized and the name can vary.

If still you can't log into your account after you have checked all spelling and casing for errors then you can request a new password from Yahoo!

Has your Yahoo! Mail account been compromised?

If you notice changes to your account that you did not make yourself and you think that your Yahoo account has been compromised, immediately change your password.

If you are not able to sign into your Yahoo! account, visit the Yahoo's sign in problems page. These pages ask for basic information, such as your birthday and the postal code you provided when you registered to verify that you are the true owner of the account. After verification, Yahoo! will reset your password.
Next, report the possible fraud to Yahoo!. Contact customer care and supply as much detail as possible regarding the problem: I have written a seperate tip on how to do this, it can be found here: http://www.fixya.com/support/r6845388-scams_phishing_yahoo_mail

Did you reply to an unsolicited email asking for your Yahoo! ID or password, please include as much information as possible regarding the email you received
Do you believe your password was collected from a website that was not Yahoo! Include the full address of the webpage you saw collecting passwords.

NOTE: If you supplied credit card or bank account numbers to an unverified website or in an email message, you should immediately report this to your financial institutions.
Immediately after you have either restored your account or created a new one, contact all the people you had in your contacts and tell them that your account had/has been compromised and that they must ignore any emails received from it.

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1 Answer

Why my email cannot open. Invalid ID or password.


Make sure that your using a "Shift" key/selection before capital letters in your login name or password; if there are any capital letters.
If both login name, and password only contain lower case text, make sure "Shift" isn't being used and that their isn't a "CAPS LOCK" engaged.

Aug 24, 2011 | Yahoo YHT-630 System

1 Answer

i cant get sign in


Are you sure that Caps Lock isn't on, Upper-case letters and lower-case letters are different and so your Yahoo! ID must be entered correctly e.g. BobSmith@yahoo.com - note how the @yahoo.com part isn't capitalized and the name can vary.

If still you can't log into your account after you have checked all spelling and casing for errors then there is a high chance that your accoud has been hijacked. You can request a new password from Yahoo! however to fix this.
I explain this in my tip "My account has been Compramised", it can be found here:
http://www.fixya.com/support/r6811952-yahoo_mail_compromised

Jan 15, 2011 | Yahoo Mail

2 Answers

I ken't sign in my mail !


Hi there,

This is a common problem when your present internet service provider is having a routing problem with yahoo's servers and vice versa, thus they could not connect. To isolate the issue, try logging in thru http://wap.yahoo.com and click the Mail link on the upper right corner. Login your username and password and use your yahoo mail from there.

Please let me know if this works for you. Thank you for using FixYa.

Dec 18, 2010 | Yahoo Mail

1 Answer

can't sign in to my yahoo email


Are you sure that Caps Lock isn't on, Upper-case letters and lower-case letters are different and so your Yahoo! ID must be entered correctly e.g. BobSmith@yahoo.com - note how the @yahoo.com part isn't capitalized and the name can vary.

If still you can't log into your account after you have checked all spelling and casing for errors then you can request a new password from Yahoo!
I explain this in my tip "My account has been Compramised", it can be found here:

http://www.fixya.com/support/r6811952-yahoo_mail_compromised

Dec 16, 2010 | Yahoo Mail

1 Answer

i cant sign in to my yahoo acct.


Have you made sure Caps Lock isn't on as your password is case sensitive meaning that upper-case letters are saved as such and are different to lower-case letters. If you still can't log in then view my tip on Yahoo! Mail Compromisation and how to receive a new password. The tip can be found here: http://www.fixya.com/support/r6811952-yahoo_mail_compromised

Nov 13, 2010 | Yahoo Mail

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