One of you has a scripting problem.
When you type a message and 'send' it, you should be able to read it in
the upper conversation window. When you receive a message, it should be
visible in the Conversation window.
If this is the case the fault lies with your contact's computer.
Email this to them:
You may have scripting disabled in your Internet Explorer
To enable scripting:
Click "Internet Options."
Click "Security" tab.
Click "Custom Level" button.
Scroll down to "Script ActiveX controls
marked safe for scripting"- enable
Scroll down to "Scripting - Active scripting" - enable
Scroll down to "Scripting of Java applets" - enable
Restart Internet Explorer
Still not working ? Update software
Below is a link to help update software.
After updating, check if you do not have Old Versions
player, Shock wave player
and Java running alongside the latest/newest - these can cause conflicts
Start / control panel / programs
now delete any old versions.
Best of luck to You. Hope this helps.