Tip & How-To about Office Equipment & Supplies

Diagnose Canon Pixma Light Blinking Errors

ORANGE LIGHT FLASHES

2 times - No paper (ASF) [1000]
* No paper in the cassette [1003]

3 times - Paper jam [1300]
* Paper jam in the rear guide [1303]
* Paper jam in the under guide [1304]
* Front door closed [1250]

4 times - No ink [1600]
* Ink tank not installed [1660]

5 times - The print head is not installed [1401]
* Print head temperature sensor [1403]
* Faulty EEPROM data of the print head [1405]

6 times - Inner cover open [1841]
* Inner cover open (while printing) [1846]
* Inner cover open (printing continuous) [1851]; (printing not continuous) [1856]

7 times - Multiple ink tanks of the same color installed [1681]
* Ink tank in wrong position [1680]

8 times - Warning: The waste ink absorber becomes almost full [1700]

9 times - The digital/video camera does not support Camera Direct Printing [2001]

10 times - Automatic duplex printing cannot be performed (paper size not supported) [1310]

11 times - Failed in automatic print head alignment [2500]

13 times - The remaining ink amount unknown [1683]

14 times - Ink tank not recognized [1684]

15 times - Ink tank not recognized [1410 to 1419]
* No Blinking Access cover open [1200]

16 times - Valve sensor [6C00]

ORANGE / GREEN FLASHES

2 times - Carriage [5100]
3 times - Line feed [6000]
4 times - Purge cam sensor [5C00]
5 times - ASF (cam) sensor [5700]
6 times - Internal temperature [5400]
7 times - Waste ink absorber full [5B00]
8 times - Print head temperature rise [5200]
9 times - EEPROM [6800]
11 times - Carriage lift mechanism [5110]
12 times - AP position [6A00]
13 times - Paper feed position [6B00]
14 times - Paper feed cam sensor [6B10]
15 times - USB Host VBUS overcurrent [9000]
17 times - Motor driver [6D00]
18 times - NIC Board [6550]
19 times - Ink tank position sensor [6502]
20 times - Other hardware [6500]
* Alt. Blinking ROM
* Light in Orange RAM

SERVICE MODE
This printer has a service mode for service-related settings and for performing test prints. The operator panel buttons are used to enter the desired service mode.

Service Mode Operations
1. With the printer powered off, hold down the Resume/Cancel button and press the Power button.
2. While holding down the Power button, release the Resume/Cancel button and press the Resume/Cancel button twice in succession. Now release the Power and Resume/Cancel buttons.
3. Select one of the following service mode functions by pressing the Resume/Cancel button the specified number of times.

Count Indicator Functions
• 0 times Green Print head not installed, carriage returns and locks in home position
• 1 time Orange Service test print
• 2 times Green EEPROM information print
• 3 times Orange EEPROM initialization
• 4 times Green Waste ink counter setting
• 5 times Orange Destination setting
• 6 times Green Print head deep cleaning
• 7 times Orange LF correction
• 14 times Green Left margin correction

Execute the selected function (except for model setting) by pressing the Power button. The printer will switch itself off after performing the function.

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Had paper jam which have cleared. Getting support code 6001 saying turn off and restart which we have done but still keeps coming up with same error


The 6001 error is a generic internal error code. Unfortunately, it could mean one of many things. To resolve the 6001 error, please follow the following steps:

1. Turn off the printer and disconnect the power cord and USB cable.

2. Remove paper from the automatic sheet feeder (in the back).

3. Gently pull jammed paper out, if any.

3-1. If paper is visible from the ASF, use both hands to pull the paper out slowly.

3-2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.

4. If the paper tears and a piece of that remains inside the printer, open the printer cover and remove the paper from inside the printer.

5. Check ASF with a bright light to check for obstructions. Remove any if found.

6. Open the rear cover to check if the paper is jammed.

7. Pull out the cassette and check if the paper is jammed inside the cassette area.

8. Load paper back into the ASF or cassette.

9. Reconnect the power cord, turn on the printer and confirm that the Alarm light is off. (If there was any jammed paper remaining in the printer, the paper may be automatically ejected.)

Aug 24, 2016 | Office Equipment & Supplies

1 Answer

green light flashes 7 times


LED Blinking in Orange/Green:

2 times: No paper. (ASF) [1000]; Set the paper in the ASF, and press the Resume/Cancel button.No CD-R tray. [1001]*1; Set the CD-R tray, and press the Resume/Cancel button.
No paper in the cassette. [1003]; Set the paper in the cassette, and press the Resume/Cancel button.

3 times: Paper jam. [1300]; Remove the jammed paper, and press the Resume/Cancel button.
Paper jam in the under guide. [1304]
Paper jam in the rear guide.[1303]
Front door closed. [1250]; Open the paper output tray.

4 times: No ink.[1601 / 1611 / 1612 / 1613]; Replace the empty ink tank(s), or press the Resume/Cancel button. Pressing the Resume/Cancelbutton will exit the error without ink tank replacement, however, ink may run out during printing.

5 times: The print head is not installed [1401], or it is not properly installed (EEPROM data of the print head is faulty) [1403 /1405]. Install the print head properly, and close the access cover. Or, with the print head installed, turn the printer off and on.

6 times: Inner cover open. [1841]*2; Close the inner cover, and press the Resume/Cancel button.
Inner cover open (during printing on paper). [1846]*2; Close the inner cover, and press the Resume/Cancel button.
CD-R tray guide closed (during CD-R printing).[1850 / 1855]*1; Open the CD-R tray guide, set the
CD-R tray properly, and press the Resume/Cancel button.
CD-R tray guide open (during printing to paper). [1851 /1856]*1; Close the CD-R tray guide, and press the Resume/Cancel button.

7 times:No CD-R or DVD-R. [1002] After setting a CD-R or DVD-R in the tray, set the tray in the tray guide, and press the Resume/Cancel button.

8 times: Warning: The waste ink absorber becomes almost full (approx. 95% of the maximum capacity). [1700]; Pressing the Resume/Cancel button will exit the error, and enable printing. The service call error, indicating the waste ink absorber is full, is likely to occur soon.
In repair servicing, replace the bottom case unit (QM2-1249), or the ink absorbers (QC1-4222 / 4223 / 4224 / 4263 / 4264 / 4864).

9 times: The connected digital camera or digital video camera does not support Camera Direct Printing. [2001]; After removing the cable between the camera and the printer, press the Resume/Cancel button, and
re-connect the cable.

10 times: Automatic duplex printing cannot be performed (paper size not supported). [1310]; Press the Resume/Cancel button to eject the paper being used at error occurrence. Printing will resume from on the front side of the next page.

11 times: Failed in automatic print head alignment. [2500]; Press the Resume/Cancel button, and after confirming the following, perform print head alignment again: - Set an appropriate type and size of paper (plain paper, A4 or letter). - Check that the nozzle check pattern is properly printed (all ink ejected, no faint printing). - Protect the paper output slot from exposure to excessive light.
Access cover open. [1200]; Close the access cover.



LED Blinking in Orange and Green Alternately, or Lit in Orange:

2 times: Carriage error [5100]
3 times: Paper feed error [6000]
4 times: Purge unit error [5C00]
5 times: ASF (cam) sensor error [5700]
6 times: Internal temperature error [5400]
7 times: Waste ink absorber full [5B00]
8 times: Print head temperature rise error [5200]
9 times: EEPROM error [6800]
11 times: Carriage lift mechanism error [5110]
12 times: AP position error [6A00]
13 times: Paper feed position error [6B00]
14 times: Paper feed cam sensor error [6B10]
15 times: USB Host VBUS overcurrent [9000]
16 times: Valve sensor error [6C00]
17 times: Motor driver error [6D00]
20 times: Other hardware error [6500]
Continuous alternate blinking: rom error

Aug 31, 2014 | Canon PIXMA iP2000

1 Answer

my canon pixma ip2000 lights flashing 7 times


LED Blinking in Orange:

2 times: No paper. (ASF) [1000]; Set the paper in the ASF, and press the Resume/Cancel button.No CD-R tray. [1001]*1; Set the CD-R tray, and press the Resume/Cancel button.
No paper in the cassette. [1003]; Set the paper in the cassette, and press the Resume/Cancel button.

3 times: Paper jam. [1300]; Remove the jammed paper, and press the Resume/Cancel button.
Paper jam in the under guide. [1304]
Paper jam in the rear guide.[1303]
Front door closed. [1250]; Open the paper output tray.

4 times: No ink.[1601 / 1611 / 1612 / 1613]; Replace the empty ink tank(s), or press the Resume/Cancel button. Pressing the Resume/Cancelbutton will exit the error without ink tank replacement, however, ink may run out during printing.

5 times: The print head is not installed [1401], or it is not properly installed (EEPROM data of the print head is faulty) [1403 /1405]. Install the print head properly, and close the access cover. Or, with the print head installed, turn the printer off and on.

6 times: Inner cover open. [1841]*2; Close the inner cover, and press the Resume/Cancel button.
Inner cover open (during printing on paper). [1846]*2; Close the inner cover, and press the Resume/Cancel button.
CD-R tray guide closed (during CD-R printing).[1850 / 1855]*1; Open the CD-R tray guide, set the
CD-R tray properly, and press the Resume/Cancel button.
CD-R tray guide open (during printing to paper). [1851 /1856]*1; Close the CD-R tray guide, and press the Resume/Cancel button.

7 times:No CD-R or DVD-R. [1002] After setting a CD-R or DVD-R in the tray, set the tray in the tray guide, and press the Resume/Cancel button.

8 times: Warning: The waste ink absorber becomes almost full (approx. 95% of the maximum capacity). [1700]; Pressing the Resume/Cancel button will exit the error, and enable printing. The service call error, indicating the waste ink absorber is full, is likely to occur soon.
In repair servicing, replace the bottom case unit (QM2-1249), or the ink absorbers (QC1-4222 / 4223 / 4224 / 4263 / 4264 / 4864).

9 times: The connected digital camera or digital video camera does not support Camera Direct Printing. [2001]; After removing the cable between the camera and the printer, press the Resume/Cancel button, and
re-connect the cable.

10 times: Automatic duplex printing cannot be performed (paper size not supported). [1310]; Press the Resume/Cancel button to eject the paper being used at error occurrence. Printing will resume from on the front side of the next page.

11 times: Failed in automatic print head alignment. [2500]; Press the Resume/Cancel button, and after confirming the following, perform print head alignment again: - Set an appropriate type and size of paper (plain paper, A4 or letter). - Check that the nozzle check pattern is properly printed (all ink ejected, no faint printing). - Protect the paper output slot from exposure to excessive light.
Access cover open. [1200]; Close the access cover.



LED Blinking in Orange and Green Alternately, or Lit in Orange:

2 times: Carriage error [5100]
3 times: Paper feed error [6000]
4 times: Purge unit error [5C00]
5 times: ASF (cam) sensor error [5700]
6 times: Internal temperature error [5400]
7 times: Waste ink absorber full [5B00]
8 times: Print head temperature rise error [5200]
9 times: EEPROM error [6800]
11 times: Carriage lift mechanism error [5110]
12 times: AP position error [6A00]
13 times: Paper feed position error [6B00]
14 times: Paper feed cam sensor error [6B10]
15 times: USB Host VBUS overcurrent [9000]
16 times: Valve sensor error [6C00]
17 times: Motor driver error [6D00]
20 times: Other hardware error [6500]
Continuous alternate blinking: rom error

Aug 31, 2014 | Canon PIXMA iP2000

1 Answer

How to fix code 6000 mx922


The 6000 error is a generic internal error code. Unfortunately, it could mean one of many things. To resolve the 6001 error, please follow the following steps:

1. Turn off the printer and disconnect the power cord and USB cable.
2. Remove paper from the automatic sheet feeder (in the back).
3. Gently pull jammed paper out, if any.
3-1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
3-2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.
4. If the paper tears and a piece of that remains inside the printer, open the printer cover and remove the paper from inside the printer.
5. Check ASF with a bright light to check for obstructions. Remove any if found.
6. Open the rear cover to check if the paper is jammed.
7. Pull out the cassette and check if the paper is jammed inside the cassette area.
8. Load paper back into the ASF or cassette.
9. Reconnect the power cord, turn on the printer and confirm that the Alarm light is off. (If there was any jammed paper remaining in the printer, the paper may be automatically ejected.)

If the above procedure does not resolve the error, the unit would require service:http://www.usa.canon.com/cusa/page.action

May 03, 2014 | Canon Pixma MX922

2 Answers

My Canon mp600 was printing a photo when the error message "paper jammed" came up. I know the paper is in the machine, though I can't find it.What do you suggest?


You can access Canon online support info here. Enter paper jam as a search, then choose #4 to remove the obstruction.
Also see this:
Issue: Paper is jammed inside the printer
Solution: Removing paper jams MP600

Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
Clearing paper jams inside the printer
Clearing credit card-sized or 4" x 6" paper jammed inside the printer

ASF / Paper Output Slot
  1. Turn off the printer.

  2. Remove paper from the ASF.

  3. Gently pull the jammed paper out.
    1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
    2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.

      The above illustration shows a PIXMA MP500.

  4. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.

    Note:
    Be careful not to touch the components inside the printer.


  5. Turn on the printer and confirm that the Alarm light is off.
    (If the jammed paper remains in the printer, the paper may be automatically ejected.)

  6. Load paper back into the ASF.

  7. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
Top
Paper jams inside the printer
  1. Turn off the printer and disconnect the power cord and USB cable.

  2. Remove the jammed paper slowly using the following procedure.
    1. Open the rear cover to check if the paper is jammed.

    2. Pull out the cassette and check if the paper is jammed inside the cassette area.

    3. Stand the printer with the left side down, holding the document cover.
    4. Press the tabs together and pull the green cover toward you.
    5. Check if the paper is jammed.
      (If you were not doing Duplex printing, you do not have to follow this procedure.)

    6. Close the green cover and place the printer back to a normal position.
  3. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.

  4. Load paper back into the ASF or cassette.

  5. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
Top

Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Load the same paper type that is jammed inside the printer in portrait orientation.

  3. Power on the printer.
    The paper stock in the ASF will automatically feed the jammed paper from the printer.

  4. To resume printing, load the paper in portrait orientation.

If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Open the rear cover.

  3. Fold in four a piece of letter-sized plain paper.

  4. Push in the folded paper until it hits the jammed paper.

  5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.

  6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.

  7. Pull out the folded paper and close the rear cover.

  8. Power on the printer and confirm that the Alarm light is off.
    The jammed paper should automatically eject.

  9. To resume printing, load the paper in portrait orientation.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks

Nov 17, 2010 | Canon PIXMA MP600 all-In-One InkJet...

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