Tip & How-To about HEWLETT-PACKARD Hewlett Packard 53A LaserJet M2727 MFP, P2014, P2015 Series Smart Print Cartridge (3,000 Yield)

What is a Scanner Error 5 Hewlett Packard M2727nf MFP





"Scanner Error 5 or Error 8"

Hewlett Packard Laserjet M2727

The Copier Scanner is failing to initialize or find home position. The printer will have to have the Scanner replaced by an Authorized Hewlett Packard repair facility. The printer may at times "freeze" or "hang".

This printer is under HP Warranty until Mar 23, 2011

Contact Hewlett Packard for Warranty repair. See Link Below

http://welcome.hp.com/country/ca/en/contact/phone_assist.html

2 parts need to be replaced at the same time

Parts Required as follows

Formatter - CC370-60001

Scanner/Flatbed - CB532-67905

Warranty Extension Expiration 2011-03-23

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HEWLETT-PACKARD Hewlett Packard 53A LaserJet M2727 MFP, P2014, P2015 Series Smart Print Cartridge (3,000 Yield) Logo

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1 Answer

canner Error 52 Hewlett Packard M1522nf


Hello,

Please try the below listed steps that should resolve the issue.

  1. While the printer is ON, unplug the power cord from back of the printer.
  2. Also unplug any other cables connected to it. ( USB / Telephone, LAN cable etc )
  3. Wait for 3 minutes.
  4. Plug in the Printer Power Cord directly to wall outlet and then to the printer.
  5. Printer should power ON automatically, else press the ON button to do so.
  6. Now try making a Copy. It should work.
  7. After which connect all the cables / cords that were unplugged.

Jun 24, 2014 | HEWLETT-PACKARD Hewlett Packard 53A...

1 Answer

I have an error 5 on the screen and scanner won't work.


The Scanner needs to be replaced.
This printer is under HP Warranty until Mar 23, 2011
Contact Hewlett Packard for Warranty repair.
2 parts need to be replaced at the same time (Scanner & Formatter)


Expiration: 2011-03-23
CC370-60001 1 Formatter - LJ M2727 model CB532-67905 1 SSA PKG FGI ASSY (scanner flatbed assembly)

Feb 03, 2011 | HP Laserjet M2727nf Multifunction Printer

1 Answer

HP-2727mfp scanner error problem


HPM2727mfp - Scanner Error 5 - Scanner Error 8


These errors indicate a problem with the flatbed scanner assembly. The flatbed is no longer able to initialize or find home position. The scanner may move back and forth continually and the light flicker at a high rate of speed. The flatbed scanner will need to be serviced/changed. The part required is CB532-67905

M2727SCANNER


Please contact your local Hewlett Packard Repair Center.

HPPARTNERLOCATOR


I hope this has been of assistance. prefab_17.jpg

Jan 02, 2011 | HP Laserjet M2727nf Multifunction Printer

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