Tip & How-To about Office Equipment & Supplies
Have you replaced the inkjet cartridge lately?
If so it may not be inserted fully or may be misaligned.
If you haven't replaced it, the cartridge could still be out of the carriage or misaligned from a bad paper feed. Sometimes the paper does not feed properly and the print head will catch the edge of the paper and knock it out of alignment.
Open the top while the power is on. The cartridges should move to the removal section.
Remove the cartridges and reinsert them making sure that they are fully seated. They should click into place when aligned properly. If there is a cartridge cover make sure that it is clicked in the close position.
Close the top and try printing.
If this was the problem your unit should now be OK.
If the unit still has problems I would suggest installing new cartridges. The old cartridges could be damaged or not sensing things properly.
One final solution would be to try reinstalling the driver. It should be on the CD which came with the printer. If you cannot find it or do not have it you can go to the website of the manufacturer to get it. I have a tip at http://www.fixya.com/support/r6370947-install_printer_without_install_cd which explains exactly how to do this.
If none of the solutions solves your problem you have a bad control board in the printer. This is generally caused by a power surge hitting the unit. This would not be worth fixing. New units do not cost that much.
Thanks for using FixYa and for the great rating. Please consider a testimonial. Thank you.
Posted by Kim... on
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