Tip & How-To about Office Equipment & Supplies

Fax Machines not Faxing!

Hi!

The easiest way of finding out if your fax machine and/or telephone line is faulty,is to take out the telephone line and plug it into a normal telephone,like a portable or handset and listen and see if you can hear a line!Most of the times the faxes work but the line's faulty and the fax works okay!!If there is a line on the telephone then your fax is faulty and neesd to be looked at!

Enjoy!

Posted by on

Office Equipment & Supplies Logo

Related Topics:

Related Questions:

1 Answer

how to recieve fax without phone line


It should work fine.
Plug your fax machine into your magicJack, just as you would normally connect your fax machine to your telephone jack.
IMPORTANT!! If your magicJack is connected to your computer, make sure that "Normal (Hi-Speed)" is selected. Your fax machine will not work if you have selected "Air Card (3G)".

Jun 25, 2014 | magicjack.com

1 Answer

I have an HP 2510 printer. I cannot use it to fax because once I plug the phone jack into the printer I get a busy signal. If I plug the jack into a phone, it works fine. How do I get the printer to hang up the phone line


Hi irwinbadin,

HP fax products are designed so that other telephone equipment can be connected on the same line as the fax. The unit must be connected first using a two-conductor fax/phone cable like the one that shipped with the HP product. Using a four-conductor telephone cable may cause problems receiving faxes or calls.

There are two different types of phone cables. There are two-conductor phone cables like what originally shipped with the HP fax product and there are four-conductor cables. HP fax products are designed to work with a two-conductor phone cable. Look at the end of the cable and verify that it has only two copper leads or wires. Replace any four-conductor cables with a two-conductor cable. Only two-conductor phone cables should be used to connect the all-in-one to the phone line.

Figure 1: The difference between a two-conductor phone cable and a four-conductor phone cable
reyjoshua07_5.jpg


Step one: Connect the phone line to the fax
The fax will have two or three sockets (or jacks) for phone lines. Some of these may have a removable plastic plug in them. These sockets will be labeled with text, To Wall Jack , or with a graphic of the wall jack. See Figure 1 below.

Plug the two-conductor telephone cable that came with the HP product into the telephone wall jack. Then, plug it into this socket as shown below.

reyjoshua07_6.jpg


In areas with above ground telephone lines and electrical storms (lightning), it is a good idea to purchase a telephone line surge suppressor and connect it between the telephone wall jack and the fax. This will help prevent damage to the fax from a lightning-caused power surge on the phone line.

Step two: Add other phone-line devices
To connect other telephone devices, use the other socket (or sockets) on the fax. These are identified by text or with a graphic of a telephone and/or computer.

Connect a caller ID unit between the fax and the telephone.
Use the information below that matches the devices you need to connect.

Fax and telephone
Connect a single-line telephone to one of the added sockets on the fax. The telephone will share the same phone line as the fax. See the illustration below.

reyjoshua07_7.jpg


Fax, answering machine, and telephone
When a telephone answering machine and telephone are connected, connect the answering machine to the fax and then connect the telephone to the answering machine as shown below.

reyjoshua07_8.jpg


Fax and computer modem
To use a fax and a computer modem on the same phone line, connect the fax to the computer modem. The modem socket on the computer may be labeled Line or Wall jack .

reyjoshua07_9.jpg


Fax, computer modem, and telephone
To use a computer modem and a telephone with the fax, connect the computer modem to the fax. Then, connect the telephone into the second phone line connector on the computer modem or the third fax socket (if it is available). The image below shows how to connect a computer and a telephone to a fax with two sockets.

reyjoshua07_10.jpg


Fax, modem, answering machine, and telephone
The image below shows how to connect a computer modem, answering machine, and telephone to a fax. Connect the computer modem to the fax, then connect the answering machine to the computer, and finally, connect the telephone to the answering machine.
If the fax has three phone line sockets instead of two, some of the devices can be connected to the other phone socket on the fax.

reyjoshua07_11.jpg


Hope it helps.

Thank you for using FixYa.

Jun 27, 2011 | Office Equipment & Supplies

1 Answer

hi my machine wont send or recieve a fax despite being properly connected. printing from computer is fine. has worked fine up until today


Hi check the following article to from HP
Problems with sending and receiving FAX

HP FAX ISSUES


Check the TELEPHONE LINE

Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol.

Check LIU

Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.

Remove the SPLITTER

Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.


Can try sending the Fax on Another Line


CHECK WITH DIFFERENT CABLE
Try using a different telephone cord.

Jan 05, 2010 | HP Photosmart 2610 All-In-One InkJet...

2 Answers

Nothing can be faxed.It keeps auto redailing.


Check for a dial-tone with a regular phone.

Sep 25, 2009 | Canon FAXPHONE L80 Laser

1 Answer

FAX LINE NOT RINGING TO TELEPHONE


This is what is called a ring trip.

unplug your fax machine and plug in a normal phone. call the fax line. let it ring a few times. if the phone rings, but not the fax machine, check the cord of the fax machine and replace it. if the fax machine still does it, there is a short circuit somewhere in the machine. it is most likely in or around the jack that connects it to the phone cord, check for corrosion or bent contact pins.

if it rings only once or not at all, then check the phone jack for corrosion. trace it all the way back to where your phone line connects to your house. if it is still not ringing, call your telco to get them to check thier equipment.

Jan 15, 2009 | HP LaserJet 3055 All-In-One Printer

Not finding what you are looking for?

2,515 people viewed this tip

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

75817 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Loading...