Tip & How-To about Philips DVP5140 DVD Player

Cleaning the optical reader inside your dvd player

Dvd players have a common problem, one that is solved easily and quickly. If you have a dvd player and it is giving you disc errors or unable to read disc, etc the first and simple thing you should try is cleaning the optical lens inside the carriage. This can be accomplished manually or by purchasing a disk cleaning disc. Follow the steps below to manually clean your dvd player and optical lens.

Things you will need for this process:
Regular cu-tips
Regular rubbing alcohol
Can of compressed air
Phillips screw driver medium size
Small light source

1. Remove the screws that hold the top case on the dvd player. There will be a couple of screws on each side of the player and a couple of smaller screws on the back. They will most often be Phillips head screws.
2. Once the cover is removed, push the eject button to open the cd tray and get it out of your way.
3. Unplug the player from the outlet.
4. Take the can of compressed air and blow out the entire inside of the case. Make sure to blow inside the carriage and around any moving parts of the dvd player including tracks, tray, gears, etc.
5. Check the inside of the carriage using a small flashlight and look closely to make sure there is not debris caught in the spindle or other places like hair, large clumps of dust, dirt, and anything else that should not be there. If you see this kind of material remove it with tweezers and repeat blowing out the inside.
6. Pour a small amount of the rubbing alcohol into the cap and lightly dip a cu-tip in it and shake off any excess.
7. Now and clean off the optical lens (which will look like a small glass bubble in the middle of the carriage) with the cu-tip. Repeat this process a couple of times using a clean cu-tip each time.
8. Let air dry for 2 minutes before plugging the player back in and closing the tray.
9. Replace the cover and clean your discs before placing them back in the player. Test to see if the problem has been fixed.

You should clean your dvd player out at least once or twice a month for good preventative maintenance which will extend the life of your dvd player.

This is a picture of the optical reader and spindle/spindle motor assembly. You can see the optical reader lens (looks like a small round glass bubble) in the middle and this is what you need to clean. In some models, the optical assembly will be covered and will not be open for easy access. You can still clean it manually with the cu-tip, but you will have to take extra care and use a flashlight and reach in with it from the rear of the carriage. In a case such as this, it would be easier to use a cleaning disc.

A more detailed picture:

You can also purchase a cleaning kit that will do this with little effort. You can purchase them at most stores that sell electronics such as Wal-Mart, Radio Shack, Best Buy, Circuit City, etc. The product is not expensive and will save you a more time than doing a manual cleaning will. The following is a example picture to give you an idea of what to look for.

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1 Answer

My Magnavox DVD reads disc error


A disc error may be due to having the wrong type of DVD in the player, having a dirty disc in the player or the disc having scratches or cracks. When it comes to the type of disc, it must be compatible with the DVD player for it to work.


When this error occurs, pull the disc out of the player and look at the underside for smudges and fingerprints. If these are present, using a soft cloth to gently remove them generally solves the problem. Cracks and scratches generally require replacing the disc because they prevent it from working.

or try this link..if a popup comes up on the link just close it down.

Step by Step Guide to DVD CD or Game Disc Repair The DIY Video Editor

Dec 17, 2016 | Magnavox Televison & Video

1 Answer

My LG DR389 Recorder is nearly 2 years old, was working fine until recently, when it began not to read DVD discs recorded by it:the error message "cannot read disc due to disc error"shows up.I noticed by removing the ejected recorded disc as soon as it is completed sometimes sorts out the problem, but this doesnt seem to work 100%.Is this a simple problem I can fix?

A common reason for dvd players to give you error messages like "bad disc", "incorrect disc", "disc not readable", etc is that the optical lens needs to be cleaned. Dust will build up over time and prevent the device from reading the discs properly. Discs that are dirty and have finger smudges or if the discs have scratches will also cause these errors. There are some common mechanical problems that will also cause disc reading problems which you can find in my tips and tricks, just click on the link to read more about them.
You can clean your dvd player two ways, manually or by using a dvd cleaning disc. The following link will provide you with detailed information for doing cleaning the optical lens. I would suggest that you use the cleaning disc because it is easier and much faster. You can also clean your dvd discs themselves using the information here.
I hope that this information helps you solve the problem and you get many more years of use from your device. I wish you all the best. Please let me know if you need further assistance and I will do my very best to help you.

If you would not mind, please rate my help. I would greatly appreciate it. Thank You.

Aug 13, 2010 | LG Televison & Video

1 Answer

It's keep loading, say bad disc

The main cause for dvd players to not be able to read the discs and give you error messages such as "bad disc", "disc not recognized", etc is due to the optical lens being dirty or the discs themselves are scratched or dirty. There are a few more things that can cause similar problems, but these are by far the most common.
There are two ways in which to clean the optical lens, either manually or by using a cleaning disc. Using a cleaning disc is much easier and faster. Cleaning one manually requires you to open and remove the cover and the lens can be difficult to get to.
The following links from my tips and tricks will give you more detailed information on how to use both methods of cleaning the optical lens. You can also review an easy way to clean your cds and dvds as well at the following link. I would also like to provide you with some additional information about common mechanical problems with dvd players in case you need future information about problems.

I hope this information helps solve the issue you are having with your dvd player. If you need further assistance please feel free to ask and I wish you well.

If you would not mind, please rate my help. I would greatly appreciate it. Thank You

Aug 04, 2010 | Cyberhome CH-DVD 300 DVD Player

1 Answer

the player just reads "disc error"


If your DVD player keeps reading disc error, it simply means the player is unable to read.

The reason is that the lens of the player is weak and cannot play the disc.

The solution for you to completely replace the lens.

to replace the lens, get a replacement lens from an electronic shop,

get the appropriate screwdriver and unscrew the player,

open up the disc tray and carefully replace the lens,

ensure that you do not tamper with the panel of the player.

once the replacement is properly done,

couple back the player and test with a DVD disc.

take care

Jun 13, 2010 | Insignia IS-DVD1001 DVD Recorder/VCR

1 Answer

When trying to play DVDs the words unknown disc title appears. Even after several attempts with various DVDs we havent had any success.

have u tried cleaning the hea of ur dvd player?after using a dvd player or cd player for long times of continous play say 6 months or if u play too many scratched discs and u dont clean the head of the player it starts skipping the disc or many a times dosnt recognise the disc so it'll give u errors like "Unknown Disc", "Disk Error" etc so i would really recommend u to clean its head using a dvd head cleaner cd.. its easily available in the video stores or malls.. u can purchase any dvd head cleaner cuz there are number of manufatcures for this. im sure this would solve ur issue.

Oct 06, 2008 | Philips Televison & Video

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