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How to clear Laserjet 2100M service error

Firstly Remove the Jet direct card, and any memory card on the printer.

Perform a Cold reset by turning printer off, then press and hold the job cancel button.

Turn the printer on and after all light come on release the cancel button.

79 error is usually a firmware failure error on this model which needs the formatter board to be replaced.



To clairfy turi's instructions, do not put the card back in the printer. First see after the cold reset if it comes to ready and prints a test page. If it does you can then put the jetdirect card back in the printer with the power off and see if it works. If it does not then remove the card with the power off and do a search on this site for baking the card which works about 95% of the time.



Here some information that anyone can try. There was an issue with the 610N cards where the main chip on it developed cold solder joints. Same with the 615N however, it develops quite a few. There is a method which can be used to try to bring the card back to life. You need to remove the back plastic plate and then use 4 screws to prop the card up and place in a baking pan chips facing up. Preheat a good oven to 350F (177C). When ready put the pan with the card in the oven for 8 minutes. Remove and let it cool at room temperature for 30 minutes reattach the plastic plate and see what happens.



Only if the printer works without the network card. You then bake the network card.

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the jet direct card is not showing up on the configuration page


Two possible problems:

1. Bad formatter, not liklely if you have used this printer with this jet direct card for a while and have not removed the card from the printer.

2. More likely either bad or in need of reset jet direct card. I am going out on a limb and guessing that you have a Jet Direct 615 card. There is a small chance that the card just needs to be reset. To do this you must perform a cold reset of the printer. Any custom tray settings that you have made will be lost during this process as will any network settings. To cold reset, turn printer off and unplug the network cable. Hold the "checkmark" key and power on the printer. Keep holding the key until all three leds turn on solid. Release the checkmark key and use the arrow keys until "COLD RESET" shows in the display. Press the checkmark key and until will perform a cold reset and restart. Plug your network cable back in and print a configuration page. If card is working again great, if not, it is likely that the card is dead and will require replacement.

If card does work, you will want to ensure that the Jet Direct card has current firmware on it. Use the HP Download Manager to update the firmware on your Jet Direct card.

Good Luck.

Apr 18, 2011 | HP LaserJet 4200 Printer

1 Answer

When the printer is booting it is stuck at **************************, when it do comes on it comes with error code Error 49.4c02 Product model: HP Laserjet 4100N


Thank you for contacting FixYa with your printer inquiry.
HP Laser Jet 4100 49.4C02 Error

49.xxxx PRINTER ERROR
Description 49 errors are generally communication errors or file related issues and can usually be resolved by following the steps below:
Action Turn the printer off, and then turn it on again.
If the 49 error returns turn the power off, unplug the power cable, disconnect all network cables, and remove the HP Jetdirect card (or any third-party devices), if installed.
Wait at least 30 seconds before plugging the printer back in directly to a wall outlet. Do not plug the printer into a power strip or a surge protector.
Turn the printer on. If the 49 error returns, turn the power off, and then unplug the printer. Remove the formatter board.
Check that the parallel I/O board is firmly installed on the formatter board.
Check for any non-HP memory DIMMs. If any extra memory is installed, remove it.
Reconnect the power cord, and turn the power on.
If the 49 error returns, perform a cold reset.
Turn the printer on.
Watch the control panel.
When the memory starts counting, press and hold the green (Select) button.
Continue holding the green (Select) button until the Ready, Data, and Attention lights flash once, and then stay on steady.
Release the (Select) button when the Ready, Data, and Attention light are on steady. The control panel will display SELECT LANGUAGE.
Press (Down Arrow) button once. The control panel will display COLD RESET.
Press (Select). The printer will perform a cold reset and then continue its power-on sequence. If the error code continues to come back, it requires a firmware upgrade.
If the 49 error returns, contact an HP-authorized service or support provider.
Hope this helps helps. Please keep us updated and remember to rate this answer.
TF

Jan 05, 2011 | HP LaserJet 4350 Printer

1 Answer

HP 4200 Laser Jet Printer Error Code 82.0180 EIO 2 Error


The error message "83.0180" shows that an EIO error has occured.
Perform the following workaround and see whether the issue still persist.
1. Ensure that the printer is connected directly to the wall outlet.
2. Turn off the printer and then power on and see whether the issue persist.
3. Reseat the Jetdirect card and see whether the issue still persist.
4. Reseat the jetdirect card on a different slot and see whether the issue still persist.
5. Remove all the accessories from the printer and then power on the printer. See whether the issue still persist. If the issue does not persist, add on the accessories onee by one.
6. Power on the printer and check whether the issue persist, each time an accessories are added.
7. Swap the Jet direct card with a known good jet direct card and see whether the issue still persist.
8. Perform a cold reset and see whether the issue still persist.
To do a Cold Reset:
1. Remove all cables.
2. Press & hold the Test button while applying power & continue to hold it for 10 seconds, then release it for 10 seconds, then unplug it again.
3. Connect all cables & power it back up.
4. Wait 2 minutes for discovery & DHCP. If desired, change the DHCP & address settings.

May 07, 2010 | HP LaserJet 4200 Printer

2 Answers

When trying to print it says


HP LaserJets - Cold Reset Instructions Cold resetting a printer resets the printer to factory defaults.Please note: Any settings you make at the printers control panel will be reset to factory defaults, including the IP address if you have a JetDirect card installed. Remove the JetDirect card while you cold reset the printer if you don't want to erase the JetDirect card's settings.

You can also reset the NVRAM. Resetting the NVRAM will clear the page count and reset the service mode settings to factory defaults. On printers with a display panel you need to enter service mode to manually change the information stored in NVRAM. On printers that don't have a display panel, such as a 5P, 6P, 2100, 2200 there is a different procedure outlined below.
coldreset.jpg
"Older" printers with a display panel. (e.g. 4000, 4100, 5si, 8000, etc.)

Cold resetting the printer is simply a matter of turning the power off, holding down the GO or Online button while turning the printer on.
Resetting NVRAM settings must be done manually through service mode. See entering service mode.
"Newer" printers with a display panel. (e.g. 2300, 2400, 4200, 4250/4350, 4300, etc.)

Turn the printer off and then on. When the printer begins its memory count, press and hold down the Checkmark button until all the main LED signal lights illuminate and stay illuminated. Then release the Checkmark button, and use the Up/Down arrow keys to find the Cold Reset option, then press the Checkmark button again to choose that option.
Printers with no display panel.
HP 1100, 1200 - While the printer is on, press and hold the Go button for 5 seconds. This will reset the printer.
To reset the NVRAM. Turn the printer off. Press and hold the Go button for 20 seconds while powering on the printer.
HP 2100 - To perform a cold reset, turn the printer power off, then press and hold the JOB CANCEL button. Turn the printer power back on and after all the LEDs come on release the JOB CANCEL button. A cold reset changes most system parameters in NVRAM to the factory defaults. The JOB CANCEL button must be released within 20 seconds after all of the LEDs come on; otherwise, an NVRAM initialization is performed instead of a cold reset.
HP 2200 -
Cold reset:
1. Turn the printer power off.
2. Press and hold GO.
3. Turn the printer power back on and continue to hold GO until the Attention light turns on.
4. Release GO.
5. The device lights will begin cycling from front to rear. The cold-reset process will run until completion and the device will go to the ready state.

NVRAM Reset:
1. Turn the printer power off.
2. Press and hold GO.
3. Turn the printer power back on and continue to hold GO until the Attention, Ready, and Go lights turn on.
4. Release GO.
5. The device lights will begin cycling from font to rear. The NVRAM initialization will run until completion and the device will go to the ready state.
HP 5P & 6P
Cold reset:
Turn the power off and hold the reset button (button closest to the back of the printer) for LESS than 20 seconds while turning the printer on.
Reset the NVRAM:
Turn the power off and hold the reset button for MORE than 20 seconds while turning the printer on..

Aug 30, 2009 | HP LaserJet 3015 All-In-One Printer

1 Answer

metwork card


Hello,

Your printer is a dn model, which means it is duplex + network. Please unplug the network cable and perform the following:

Cold reset A cold reset changes most system parameters in NVRAM to the factory defaults. However, unlike NVRAM initialization, a cold reset does not reset the page count, the paper tray sizes, language, or formatter number.
A cold reset also resets all the HP Jetdirect settings as well as the printer settings. Use the following procedure to perform a cold reset.
  1. Turn off the printer.
  2. Press and hold the Go button.
  3. Turn the printer on, and continue to hold the Go button for at least 5 seconds, but not longer than 15 seconds. During this process, the Attention LED turns on.
  4. Release the Go button.
    If both the Attention and the Ready LEDs turn on before you release the Go button, you must start the procedure again with step 1.
The printer's LEDs begin cycling. The cold-reset process runs until completion, and the printer returns to the ready state.

Network reset A network reset changes all network system parameters in NVRAM to the factory defaults. During the network-reset process, all button presses are ignored.
Use the following procedure to perform a network reset.
  1. Turn off the printer.
  2. Simultaneously Press and hold the Go and Job Cancel buttons.
  3. Turn on the printer and continue to hold the Go and Job Cancel buttons for approximately 10 seconds, but no longer than 20 seconds. During this process, the Attention light turns on.
  4. Release the Go and Job Cancel buttons. The Attention , Ready , and Go lights begin cycling from front to back. After the network-reset process is complete, the device returns to the ready state.
    If the Attention and Ready lights illuminate before you release the Job Cancel button, start again at step 1.

Now connect the netowrk cable and wait for 5-mins. After that print a configuration page and confirm the IP address.

- Nikhil

Jul 09, 2008 | HP LaserJet P2015dn Printer

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